Executive Sales Manager
Resume:
Amanda Ashtari
Charismatic and success-driven professional sales executive with extensive experience in luxury sales, building and maintaining relationships with C- level clients. Detail-oriented, with a proven track record for managing top accounts, driving new business development, and consistently exceeding revenue goals.
Contact
******.*******@*****.***
630 • 664 • 6321
1449 N. Bosworth Ave. #2R,
Chicago, IL, 60642
Education
BA in Communication Studies
Minor in Journalism and
International Studies
University of Iowa
Iowa City, IA 2003 - 2007
German Language and Cultural
Coursework
University of Tuebingen
Tuebingen, Germany 2005
Skills
Strategy Development to Achieve
Revenue Goals
Client Relations
Event Planning
Multitasking
Working Independently
Problem Solving Skills
Microsoft Office Suite
Opera Hotel Management System
Sales Training
American Management Association
Master Connections
Dale Carnegie
Profitable to Train – Kate Buhler
Awards
Q3 2017: Manager of the Quarter
Q2 2012: Employee of the Month
Experience
Executive Sales Manager / The Peninsula Chicago
November 2017 – September 2020
• Responsible for the solicitation, development, direct sales and service of all existing and new business sales accounts within designated market. Acquired $800,000 in new business development in 2019, exceeding revenue and room night goals by 25%, and year-over-year by 42%.
• In charge of rate and contract negotiations with both new and repeat clients. Responsible for creating new strategies and packages to effectively gain market share, maximize overall revenue for hotel and drive growth within each account.
• Directly assisted Director of Sales and Marketing daily with forecast planning, marketing initiatives, month end ownership presentations, yearly business plan and overall management of sales team.
• Represented both The Peninsula Chicago and all Peninsula Hotels during client sales calls, including coordination of all arrangements, appointments and presentations both domestically and internationally.
• Participated in monthly local trade shows, conventions and related industry events.
• Prospected for new business by building sales pipeline tracking reports, researching market share tools and utilizing reader boards, business journals, referrals, attending networking events and conducting sales calls.
• Properly evaluated and followed-up on all business proposals in order to maximize revenue potential. Review and select financially sound hotel familiarization requests and execute all pre- planning and on-site coordination of events.
Private Events Manager / The Peninsula Chicago
August 2012 – November 2017
• Achieved yearly personal sales booking goal, exceeding 2016 goal by $25,000.
• Developed creative and attractive menu presentations for potential clients. Created private dining promotion which generated 15% more private dining business in 2016.
• Sold and serviced catering groups up to 25 guests and all private dining events and restaurant buyouts up to 150 guests.
• Prioritized inquiries that drove most desirable revenues and filled identified need dates, as well as efficiently coordinated day of event requests.
• Anticipated guests’ needs by being extremely detail oriented.
• Negotiated and upsold to achieve maximum revenue/profit potential while satisfying clients’ needs.
• Responded to and converted telephone and walk-in inquiries regarding catering/private dining space. Created reports to track all incoming leads, as well as definite and actual business, resulting in department wide yearly budget and forecasting efficiency.
• Liaison between client and hotel for all client needs (i.e. hotel rooms, in-room amenities and deliveries, audio visual, transportation, arrival/departure times, special meal requirements, off-site recommendations).
• Strongly suited to multitask in a fast-paced environment while maintaining an emphasis on quality. Catering and Conference Services Assistant / The Peninsula Chicago November 2010 – August 2012
• Handled all catering inquires and assisted Catering Sales Team in achieving quarterly catering goals.
• Provided administrative support for designated manager as requested to include: correspondence, mail, phone coverage, filing and maintaining of files, completing sales kits.
• Preparation and distribution of banquet event orders, group resumes, change logs, catering 10-day report, and daily event posting.
• Responded to customer complaints in a congenial manner, exceeding clients’ expectations.
• Promoted positive internal and external guest relations.
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