Rakesh Lakshmanan

Mobile: +91-989*******

Email: adgsi1@r.postjobfree.com

Objective

Foreseeing the future, remembering the past and nurturing present, I am looking for a position which makes a better tomorrow for the organization associated.

Work Experience

Working as a IT Analyst Network Engineer in Tata Consultancy Services CHENNAI,

Since 2016(Feb) to Till Date

Working as a Network Engineer in Wipro InfoTech CHENNAI,

Since 2014(OCT) to 2016(Feb)

CLIENTS: Bharat Benz.,

Worked as a Network Engineer in Dimension Data CHENNAI,

Since 2013(Aug) to 2014(Sep)

Reliance 4G projects

Worked as a Network Engineer in Lobo Staffing Solutions Pvt Ltd., CHENNAI

Since 2012(Feb) to 2013(July)

CLIENTS: Tata Communications Ltd.,

Worked as a Network Engineer in Info service., CHENNAI

Since 2010(Oct) to 2011(July)

Nature of Job: Resident Engineer - Supporting the Core Banking Network.

CLIENTS: CANARA BANK.,

Worked as a FMS Engineer (Networking) in CMS Info Systems Pvt Ltd., CHENNAI

Since 2007(Sep) to 2010(April)

CLIENTS: ROYAL BANK OF SCOTLAND (ABN AMRO BANK & ACES)

Course and Knowledge

AWS - AWS Certified Solution Architect and Cloud Practitioner

DEVOPS - GitHub, Docker, Kubernetes, Jenkins, Selenium

Professional Certification

CCNP - Cisco Certified Network Professional - Routing & Switching

(ID: CSCO11636371)

MCP - Microsoft Certified Professional (ID: 5902600)

SEP - System Engineering Program completed through

CMS Info Systems Pvt Ltd.

Educational Qualification

B.E - Computer Science Engineering from Kamban Engineering College, Thiruvanamalai affiliated to Anna University, Chennai.

Roles and Responsibilities at RBS (Royal Bank of Scotland)

Maintaining IT Network and Telecom Infrastructure.

Configuring and troubleshooting of Cisco routers, switches and telecom equipments.

Monitoring WAN links, PRI and network performance.

Checking the log details of both switches and routers.

Taking backup of all routers, switches and nice loggers.

Checking Avaya Epabx call routing status and permanent Audio bridges.

Checking Avaya Epabx cards and PRI trunk status.

Generating call bills from call billing software.

Giving Video Conference (Polycom, Tandberg) support for business.

Monitoring Aspect telephony monitor and recording server.

Monitoring LAN, WAN performance & traffic using monitoring tools.

Coordinating with service provider regarding leased line link issue till closure.

Installation and Configuring Network products like routers, switches, Hubs, Leased line modems and video conference equipments.

Hands on experience in Cisco routers 3800, 3600 & 2800 series.

Hands on experience in Cisco switches 3750, 3550 & 2950 series.

Switch configuration & maintenance (3750, 3550, 2950), 10/100/1000 base Ethernet VLAN Trunking.

Creation and Implementation of Virtual LAN, Trunking.

Taking daily and weekly backup of network log & configuration backup.

Whenever there is any Link failure, placing call & following up with the vendor to bring up the link.

Providing Solutions to Users Calls logged in Royal bank of Scotland IT helpdesk, Customized call log software designed by IBM for RBS.

Monitoring ISDN PRI Lines and coordinating with Telecom, Avaya Epabx (S8400) Vendors.

Creating Hunt groups, Trunk groups and voice bridging for audio conference.

Assigning extensions & creating voice mails to the users in Avaya Epabx.

Troubleshooting Avaya IP phones at the user end using Avaya Site Administrator.

Installation, configuring and monitoring Telesoft billing software for all Extensions.

Installations and trouble shooting of various Aspect Dialer applications like Enterprise Monitor, Gateway Configuration and Telephony Monitor.

Troubleshooting, rectifying the Aspect Dialer SIP Phone and URL based Lyrical application.

Taking weekly backup from Aspect voice server, Cisco routers & switch Configurations.

Roles and Responsibilities at Canara Bank

Maintaining IT Network Infrastructure

Configured Channalized E1, Leased lines and VLAN in each NAP locations.

Maintaining overall view of the entire Bank’s Network structure.

Hands on experience in Cisco routers 7602, 3800, 2600, 1800, 1700series.

Hands on experience in Cisco switches 3750, 3550 & 2950 series.

Planning and Implementation of LAN and WAN.

Configured Multilink, BRI, CDMA, Vsat, Normal Access list

Leased line up gradation and established Connectivity between NAP and Branches.

Monitoring and troubleshooting leased line and ISDN lines

Whatsup Gold for monitoring the network.

Backing up and Restoring IOS and Configuration.

Maintaining of Router / Switch / Modem / NT Box and Link details of NAP.

Daily ISDN checking for all core banking branches & report made available to the bank officials and Core Team at DC.

Preparing reports for SLA targets and discussing it with the client on regular basis

Whenever there is any Link failure, placing call & following up with BSNL and vendor to bring up the link.

Vendor Management (Co-ordination with IBM, WIPRO & HCL).

Providing technical support to Vendor’s Engineer & ensuring the Vendor’s Engineer close the call.

Roles and Responsibilities at Tata Communications Ltd

Maintaining IT Network Infrastructure

Configuring and troubleshooting of Cisco routers, switches.

Monitoring LAN, WAN performance & traffic using monitoring tools.

Checking the log details of both switches and routers.

Taking backup of all routers, switches.

Hands on experience in Cisco routers 7600, 3800, 2600, 1800,1700 series.

Hands on experience in Cisco switches 3750, 3550 & 2950 series.

Hands on experience in F5 load balancer.

Planning and Implementation of LAN and WAN.

Configured Channalized E1, Multilink, Leased lines.

Creation and Implementation of Virtual LAN, Trunking.

Supporting the Implementations and Maintenance of Cisco core routers [ GSR 12000 series, 10000 series and,7606,7609, 7206, and Switches [4507,,3570, 3500, 2950]

Experience in network implementation and migration projects

Well experience in testing with the cisco routers modules and switches. card testing in spare routers - line cards, engine cards, & performance route processors cards, and sub module cards also.

Experience in Handling wireless - RF link trouble tickets (WiMAX /Radwin) and coordinating with NOC / customer to resolving the issue

NMS Monitoring the ring and back bone networks, if fails resolving it with the help of MAN team.

Monitoring the temperature of all core routers and pop routers via NMS servers.

Minimize the outage: Restore the circuit to re solve Router related issue in coordination with Vendor and customer.

Responsible for hardware replacement and new link shifting and up gradation in scheduled planned activities under the co- ordination of NOC and TAC teams.

Roles and Responsibilities at Dimension Data

Project – Reliance Jio 4G

Maintaining IT Network Infrastructure

Configuring and troubleshooting of Cisco routers, switches.

Hands on experience in Cisco routers 7600, 6500, 3800, 2600, 1800, 1700series.

Hands on experience in Cisco switches 4500, 3750, 3550 & 2950 series.

Creation and Implementation of Virtual LAN, Trunking.

Coordinating with Cisco TAC

Providing technical support to Various Client like CTS, Syntel

Supporting the Implementations and Maintenance of Cisco routers 7606,7609, 7206, and Switches 6509 4507,,3570, 3500, 2950

Experience in network implementation and migration projects

Backing up and Restoring IOS and Configuration.

Leading team and taking complete responsibility of Reliance 4G project for Tamilnadu Circle.

Installation and Configuring routers and switches like

ASR 9922,9010,3925,901,903,3850

Responsible for hardware replacement under the co- ordination of Cisco TAC teams.

Well experience in testing with the cisco routers modules and switches. card testing line cards, engine cards, & performance route processors cards, and sub module cards also.

Configured Channalized E1, Multilink, Leased lines.

Planning and Implementation of LAN and WAN

Roles and Responsibilities at Bharat Benz

Maintaining IT Network Infrastructure

Configuring and troubleshooting of Cisco routers, Cisco AP, WLC, Checkpoint,

Cisco and HP switches.

Maintaining Network operation, dealer’s operation, project, VOIP Network

Manage the dealer networks via DM-VPN(Dynamic Multipoint Virtual Private Network)

Co-ordinate with APAC team(singapore) regarding network issue

Call log with APAC team for Major network issue and co-ordinate with them till the issue Closure

Ensure 24*7*365 upkeep of all Network entities at- link, hardware, monitoring tools.

Ensure highest availability of all links as per desired SLA levels with all SP’s

To ensure there is a proper methodology of periodic testing of all redundancies

Any call which require escalation to 3rd party vendors to be tracked till closure

Maintain an up to date record of inventory providing periodic MIS for Asset Management and tracking all inventories.

Monitoring the temperature of all core routers and Switches via NMS servers.

Minimize the outage: Restore the circuit to re solve Router related issue in coordination with Vendor and customer.

Responsible for hardware replacement and new link shifting and up gradation in scheduled planned activities under the co- ordination of APAC team.

Roles and Responsibilities at TCS - Tata Consultancy Services CHENNAI

Project: Best Buy Co. Inc. and Delta Airlines

Maintaining IT Network Infrastructure

Maintaining the Date center networks and 1500 stores networks

Configuring and troubleshooting of Cisco routers and Switches

Maintaining LAN, WAN, SD WAN

Coordinating with Cisco TAC, Aruba TAC, F5 TAC

Minimize the outage: Restore the circuit to resolve Router related issue in coordination with Vendor and customer.

Responsible for hardware replacement under the co- ordination of Cisco TAC teams.

Hands on experience in load balancer - F5

Hands on experience in Wireless – Cisco and Aruba

Hands on experience in DNS- Infoblox

Hands on experience in Firewall - Cisco ASA and Palo Alto

Providing Solutions to Users Calls logged in Service now IT service helpdesk,

Coordinating with service provider for line link issue till closure

Preparing reports for monthly and weekly basis like MRS, MACD, Dashboards and SLA targets

Key Skills

End User Call logging : Codesk (IBM), remedy, Service now.

Networking Monitoring : FreePing, eeSYSLOG, Ping Plotter, WhatsupGold,

Cacti, OP Manager, Net flow, Statseeker

Experience in Routers Cisco 7606, 7609, 7206, 3900, 3800, 3600, 2600, 1800, 1700, ASR 9922, 9010, 901, 903.

Experience in Switches Cisco 3750, 3500, 4506 & 2950 Series.

Experience in Hp Switches HP A7506, A5800, Pro Curve Switch 3500YL, S5120 Series,

Experience in LAN, WAN, SD WAN

Experience in Cisco and Aruba wireless

Experience in F5 load balancer, Cisco ASA firewall and Infoblox(DNS)

Knowledge in routing protocol like Static, RIP V1, RIP V2, IGRP, EIGRP, OSPF.

Knowledge in switching concepts like STP, HSRP, Stacking, Inter-Vlan Routing, QoS.

Knowledge in Ethernet channel, VPN, DM-VPN.

Knowledge in Firewall Cisco ASA and Palo Alto

Knowledge in Aspect SIP Phone and dialer applications.

Knowledge in Avaya site Administrator.

Knowledge in AWS Certified Solution Architect and Certified Cloud Practitioner

Knowledge in DEVOPS - GitHub, Docker, Kubernetes, Jenkins, Selenium

Declaration

I declare that the given above are true to my best of knowledge and belief.

With Regards

L. Rakesh

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