BRUCE DUNN

adgsc1@r.postjobfree.com

*** ****** ****** **** 570-***-****

Scranton, PA 18510

Over 20 years experience with emphasis in Network Support, Administration, Configuration, Installation and Maintenance as well as superior Problem Solving, Technology Research, and Customization skills. Ability to develop, engineer and recommend solutions to technical problems. A rapid learner able to quickly adapt to new systems and technologies. Resourceful in resolving problems. Can easily re-obtain government security clearance. Detailed Technical writer.

Accomplishments

Wrote procedure to reduce redundancy in program from 25 to 9 steps

Upgraded network backbone, located and stopped interruption of service

Administered and maintained University web server and home page

Obtained a DoD secret clearance

Hardware

Cisco Catalyst Routers and Switches

Various Networked medical devices

Cisco, Avaya, and Shoretel VOIP

Dell, HP, and IBM Servers

Cisco, Juniper, Watchguard and SonicWall Firewalls

Software

Windows Server OS NT thru 2016

DNS, DHCP, TCP/IP

Microsoft Office Suite

Microsoft Exchange

Corel Office Suite including Filemaker Pro

Windows 95-10 desktop operating systems

Antivirus and security packages

Spyware and Spam Control software

Industry specific software packages

Remote access and ticketing software

VMware and Hyper-V Virtualization.

PROFESSIONAL EXPERIENCE

Global Tech LLC, Wilkes Barre, PA 2/2017-date

Technician Level II

Support Windows Desktops, Laptops, and Servers

Support a wide array of software and hardware

Work as part of a team on complex networking projects

Netvision Consulting, Arlington, TX 8/2013-10/2016

System Engineer

Support Windows Desktops and Servers

Support a wide array of software and hardware

Work as part of a team on complex networking projects

Network Solvers Inc, Dallas, TX

Network Technician 2/2012-6/2013

Support Windows servers, desktops, applications, and backups

Support and install customer network software and hardware

Work on a team to migrate and upgrade customer networks.

Work with vendors, customers and team members to complete complex projects

System Five Ltd, Addison, TX 4/2010-2/2012

Backup System Engineer

Install and support Backup Servers both remote and onsite

Data and bare metal restores for customers

Training customers in using the backup servers.

BRUCE DUNN

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Independent Computer Consultant, NJ and Dallas, TX 2/2003 - 2011

Build, install, maintain, and repair PCs including configuration of wired and wireless networks

Install hardware, software, and cabling in homes and small businesses

Provide onsite and remote administration of hardware and software.

Provide support of many industry specific software packages.

Yeshiva University, New York, NY 4/1999 – 2/2003

Network Engineer

Reduced number of protocols to save bandwidth to increase network-operating speed

Configured, installed and maintained network equipment, including Cisco routers and switches, 3com hubs in a multi-platform network environment

Provided network connectivity and support including VPN on 2 campuses

Assigned and maintained database of IP addresses

Kelly Technical Services, Silver Spring, MD 1998 – 4/1999

Network Administrator

Work performed at Walter Reed Army Medical Center

Certified hardware, software, and medical devices for Y2k compliance

Established and maintained Windows NT network enabling several locations to communicate more effectively

Maintained cc:Mail post office for both local and remote users

Recommended software and hardware for use in multi-platform environment

SMS, Sterling, VA 1996 - 1998

Help Desk Specialist

Worked at the Help Desk at the Pentagon

Troubleshoot and resolved numerous problems via network, operating system, mail, software and hardware, resulting in greater customer satisfaction

Ran a help desk at the Washington Navy Yard

Supported over 2,000 users

Integrated Business Systems, Annandale, VA 1995 - 1996

Network Administrator

Troubleshoot and swiftly resolved newly installed software upgrade problem for largest customer

Set up system dial in security access, which inadvertently saved the company money.

Administered and upgraded all parts of a Novell Network including transitioning clients from Windows 3.1 to 95 and from 486 to Pentium workstations

Added Windows NT server to the network

Customized software to satisfy customer businesses

EDUCATION

1995 Classes in Microsoft Network Operating Systems, Montgomery College, Rockville, MD

1993 C++ Programming, Montgomery College, Rockville, MD

1990 Bachelor of Science - Electrical Engineering, New Jersey Institute of Technology

Newark, NJ

EXTRACURRICULAR

Eagle Scout

IEEE Member Since 1989

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