Customer Service
Resume:
Sarita Sanjay Singh
Knowledgeable and dedicated customer service professional
with extensive experience. Solid team player with outgoing, positive demeanor and proven skills in establishing rapport with clients.
Motivated to maintain customer satisfaction and contribute to company success. Specialize in quality, speed and process optimization. Articulate, energetic and results-oriented with exemplary passion for developing relationships, cultivating partnerships and growing businesses.
Contact Work History
Address
Pune, MH, 411023
Phone
saritasanjaysingh20@gmail.c
om
Skills
Multi-line phone talent
Training development aptitude
Stocking and replenishing
Money handling abilities
Key stakeholder relationship
building
Languages
English, Hindi
2016, Aug -
Current
2007 -2016
Education
2009-06 -
2012-06
Classroom Teacher
Tree House High School, Karve Nagar,, pune, Maharashtra
Organized classroom supplies and decorated walls to create fun, nurturing settings and meet learning needs.
Designed dynamic lesson plans based on student
interests to increase average student.
Collaborated with parents, administrators and
counselors to develop improvement plans for struggling students.
Sr. Customer Service Executive
Mphasis Limited, Pune, Maharashtra
Responded to customer inquiries and queries to provide thorough and speedy resolutions.
Maintained customer account information database by canceling and updating customer accounts.
Built strong relationships with field operations team to support business development opportunities and
improve service.
Answered multi-line phones and used active listening skills to assess client's issues and challenges.
Evaluated interactions between associates and customers to assess personnel performance and customer
satisfaction
Engaged in user support interaction via telephone, chat and email platforms.
B.com: Commerce
Symbiosis College Of Arts Commerce And Science - Pune Resume
Contact this candidate