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Quality Manager

Location:
Toronto, ON, Canada
Posted:
October 08, 2020

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Resume:

ALAN NG BSc; Physics

GTA – Greater Toronto Area

647-***-**** Seeking Long Term Position adgsal@r.postjobfree.com

QUALITY MANAGEMENT – QUALITY ASSURANCE – PRECISION MANUFACTURING

Probitas Authentication Certified / Lead Auditor AS9100 D Certified / Controlled Goods Program (CGP) Clearance

Quality Management Systems and Processes leader with 25+ years progressive career growth in fast-paced, production manufacturing (Precision CNC Machining, Gear Cutting, Grinding, Welding Technology, Paints & Coatings, Anodizing & Chemicals) meeting Military, Aerospace, Defense, Automotive and Production Manufacturing standards & tolerances under continuous safety, quality, productivity, customer service, cost control, profitability and deadline pressure.

Applied Supplier Development and Certifications leadership experience with Quality Auditing (ISO, AS, ASQR, UTCQR) utilizing NDT, Nital Etch, Heat Treatment, NADCAP Chemical process and certification, APQP, FAA, CAR (571, 573), SDLC, GD&T, FAIR, FMEA, ASME, PPAP, cGMP, WHMIS, IPC, RoHS, ESD, AS9102, ASTM, UL/CSA, CSA Z299, AWS and applying Six Sigma, First Pass Yield (FPY), 5Why's, 5S, 8D, Process Mapping, Statistical Process Control (SPC) and Lean principals of and Continuous Process Improvement.

Key and contributing member of the business development and production leadership teams – partnering with customers, vendors, suppliers, product development, engineering and maintenance, set-up operators, assemblers, material handlers plus marketing & sales, finance & accounting, HR and Purchasing leaders – contributing to the success of the business; managing costs, improving product safety, reliability, quality and profitability. A proactive, creative, conscientious troubleshooter and problem-solver. Proven effectiveness managing multiple projects and competing priorities. Positive and effective leadership, communications and interpersonal skills leading and/or contributing in team-based or individual assignments.

PROFESSIONAL EXPERIENCE

HELIGEAR CANADA ACQUISITION CORP. DBA Northstar Aerospace www.nsaero.com Tecumseh, ON 03 to 08/2019 (Contract / Project)

Heligear is a private equity firm that recently acquired Northstar Aerospace, a multi-site, manufacturer of gears, transmissions, accessory gearbox assemblies and rotorcraft drive systems for Boeing, GE, Sikorsky and Rolls Royce commercial & military aircraft. The new owners / investors are restructuring the company and consolidating operations into their USA sites.

Systems Quality Analyst Project Leader / Contractor

Assigned to develop and maintain the Quality Management System, ISO 9001:2015 / AS9100 rev. D needs to adhere to the strict industry (aerospace / defense) requirements and processes to meet regulatory requirements.

Maintained and assisted in the NADCAP Chemical Process Audit (Nital Etch). Established the quality audit program and conduct internal quality audits (product, process & system audits). Monitored key quality performance indicators (KPI) and risk management

Revised QMS procedures and monitor nonconformities with respect to the QMS

Be the Quality representative with respect to customer quality audits & MRB changes

Audited process documentation and promoted the Quality Policy

L3 Technologies ESS Inc. https://www.l3t.com Etobicoke, ON 06/2017 to 06/2018 (Contract / Project)

The Canadian sites for L3 Technologies, formerly L-3 Communications Holdings, an American company that supplies command and control, communications, intelligence, surveillance and reconnaissance (C3ISR) systems and products, avionics, ocean products, training devices and services, instrumentation, aerospace, and navigation products. Its customers included the Department of Defense, Department of Homeland Security, United States Intelligence Community, NASA, aerospace contractors, and commercial telecommunications and wireless customers. In 2019, it merged with Harris Corporation and was renamed to L3Harris Technologies.

Quality Assurance Specialist Contract / Project

Assigned to maintain and support the Quality Management System.

Successfully updated and implemented the new QMS ISO 9001:2015 / AS9100 rev. D

Improved Business / manufacturing processes improvements throughout the Company

Achieved ISO 9001: 2015 / AS9100 Rev D Certification with No Major or Minor Corrective Actions

Successfully identified and conducted gap analysis for transition to ISO9001:2015 / AS9100 rev. D

Updated / Rewrote Quality Manual & procedures in accordance with ISO 9001: 2015 / AS9100 rev. D

Conducted Internal Quality Audits and identified Continuous improvement activities

Alan Ng 647-***-**** adgsal@r.postjobfree.com Page 2 of 2

CIRCUIT TECH INC., https://circuittech.com Markham, ON 06/2016 to 05/2017 Contract / Project

A leading manufacturer of high density, high reliability printed circuit boards for the Commerical &Defense/Military Industry.

Director of Quality Contract / Project

Achieved ISO9001/AS9100 Rev C. Certification with No Major or Minor Corrective Actions

Revised and re-established a Quality Management System in accordance with ISO9001/AS9100 C

Reduced costs and improved profits by improving business / manufacturing processes throughout the company

Successfully re-defined, prepared, documented, re-organized and implemented the Quality Management System in accordance with ISO9001/AS9100 as well as ISO 13485 Medical Device Quality requirements plus SWOT Analysis and Risk Management.

Prioritized, organized and resolved customer complaints. Applied root cause analysis, corrective and preventative actions.

Prompt and accurate documentation and communication. Re-wrote procedures to comply with quality & customer standard]

Developed, implemented and tracked Key Quality Performance Indicators (KPI’s) and identified areas of improvement

Created and implemented new audit processes and identified trends and fostered continuous improvement activities

Maintained UL Certification and prepared AS9102 First Article Inspection reports. Managed IPC & RoHS compliance.

LHM Technologies Inc. www.lhmtech.com Woodbridge, ON 08-2015 to 12/2015 Contract / Project

Manufactures and markets automotive and precision components. It produces aluminum, stainless and tool steel, titanium, icone ferrotic, phenolic, copper, and brass components. Additionally, the company designs and distributes engine and transmission components, large assemblies, and assembly systems. It caters to aerospace, military, automotive, and commercial industries.

Quality Engineer Contract / Project

Organized and maintained an effective Quality Management System in accordance with ISO 9001/AS9100

Revised and developed a new Quality Policy and objectives for an effective Quality Management System

Achieved overall Quality awareness and ISO/AS re-certification for the Company. Key Supplier quality contact.

Prepared, implemented and maintained quality documents in compliance with AS9100/ISO9001/CSA Z299

Assisted in the preparation of FAI (AS9102) documentation and related supplier certified documents

Identified, planned and implemented continuous improvement initiatives & KPI’s

Prepared, verified and maintained preventative and corrective action reports and non-conformances

Maintained key quality performance indicators (OTD, Product Non-conformances’)

Conducted internal quality audits and evaluated vendor performances based on risk management assessments

PREVIOUS QUALITY SYSTEMS / ASSURANCE LEADERSHIP AND CONTRACT ROLES

Director, Quality Systems (Contract), Chantier Davie Canada Inc., Lévis, QC 2013 to 2014

Quality Assurance Manager - Anodizing & Paint TNM Inc., Pointe-Claire, QC 2010 to 2012

Quality Assurance Coordinator, Shellcast Foundries Inc., Montreal-North, QC 2007 to 2010

Quality Assurance / Quality Control Manager, Frank Ralphs Inc. 2003 to 2006

Quality Assurance Manager, Alstom Transport Telecite 2000 to 2003

Quality Assurance Manager, NBS Technologies Inc. 1996 to 2000

Quality Assurance Analyst / Procurement Quality / Auditor, Bombardier Inc. 1992 to 1994

Quality Assurance Representative, Saint John Shipbuilding Limited 1989 to 1992

Quality Assurance Engineer / Quality Control Inspector, Marine Aerospace Manufacturing Limited 1986 to 1989

EDUCATION, CERTIFICATIONS, TRAINING & DEVELOPMENT

Education: Bachelor of Science (Physics Major) - Concordia University, Montreal

Professional: AS9100D/ISO9001:2015 Certified Lead Auditor (Probitas Authentication Certified)

AS9100D/ISO9001:2015 Certified Internal Quality Auditor

Member of the American Society for Quality (ASQ)

Leadership: Business Code-of-Conduct, HR Policies, Labour Law regulations compliance, Quality Leadership, Understanding Diversity, Problem & Conflict Solving, Leadership, Communications and Team Building. Workplace & Sexual Harassment, Substance Abuse Awareness and Prevention.

Computer: MS OFFICE: Word, Excel, PowerPoint, Access, Visio and Project plus OpenOffice, IrfanView, Synchro and ADOBE Acrobat user skills plus multiple Business Data-Management systems used to measure quality, productivity, etc.

Safety & Environmental: Safety (Workplace Safety & Prevention, WHMIS & Occupational Health & Safety Act), and Hazardous Materials (MSDS) training including Hearing Conservation, Machine Guarding, Confined Spaces, Lock-Out / Tag-Out, Personal Protective Equipment (PPE) and Emergency Procedures and Evacuation.



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