Sඅඈൺඇൾ Lඎർർ ൾඌ -Bඎඍඅൾඋ
**** ***** **, ******, ** 76227 214-***-**** **********@*****.***
I would describe myself as a dedicated, talented and motivated sales lead with over 12 years experience. Highly professional with training in effective merchandising, Sales and customer service techniques with a history of success achieving customer satisfaction, retention and referrals through the continuous provision of top quality services and support. Blending strong analytical and communication skills to identify and address the individual needs of clients, recommending and effectively promoting products in alignment with preferences. Im passionate driven and excel in sales! I consistently meet and exceeds sales targets, a reliable team player and a strong communicator.
Relationship building
Multi-tasking strength
Strong personality
Able to persuade others effectively
Merchandising expertise
Professional demeanor
Product knowledge
Excellent people skills
Exceptional client service
Upselling
Problem-solving skills
Del Frisco Double Eagle Server, 09/2017 to Current DFRG – Plano, TX
Party Captain, Server and hand selected Trainer ( 1of 6 classroom trainers and 12 floor trainers) Extensive knowledge product with regards to high end foods, wines and spirits, train the trainer and consistent wine classes.
Classroom and Floor Trainer responsible for growing our team with knowledgeable, friendly hardworking individuals that will continue to build the brand of Double Eagle. Front Lead on large private dining events, building and maintaining a relationship with the host and guests throughout the event.
Solely responsible for the flow of the event, all of the wine, the ringing, financials and lastly all paperwork including a detailed party information form on how the event progressed. Presentations over wine, table presence and seamless service. Pඋඈൿൾඌඌ ඈඇൺඅ Sඎආආൺඋඒ
S අඅඌ
Wඈඋ H ඌඍඈඋඒ
Won multiple large Wine competitions as well as many smaller selling contests. Working with sensitive high profile clientele, going above and beyond with anticipation of their needs Jaspers Lead Server, 11/2013 to 09/2017
Abacus Group LLC. – Plano, TX
Created relationships with many clients that enjoy doing business w me and continue to follow me through my business journey
Responsible for building clientele, constant product knowledge and learning materials to continuously grow the staff.
Won most every sales competition available including an all expenses paid trip to Napa and Sonoma for my husband and I.
Sold a $25,000 Gift card to one of my clients.
Created relayionships with many clients that enjoy doing business w me and continue to follow me through my business journey
Led pre-shifts, wine class and was manager for exclusive offsite special events with Kent Rathbun. Explained menu options in detail so that customers could make educated decisions on food items. Listened to, understood and clarified guest concerns and issues. Demonstrated genuine hospitality while greeting and establishing rapport with guests. Nicola's Italian Ristorante - Server/Director Of Catering, 02/2006 to 11/2013 Culinaire International – Plano, TX
Lead Server Trainer and Party captain, in charge of training materials for staff. Handled cash, End of Day sales, AR, AP and managerial duties. Built clientele and wine list for restaurant, promoted to Sales and Marketing Director where I was able to find my real passion for people and sales.
Sold my first buyout for over 65,000 on a week night! Prepared for large parties and reservations, anticipating planning and staffing needs. Worked closely with the chef to provide tasty options for guests with food allergies or intolerances. Listened to, understood and clarified guest concerns and issues. High School Diploma: 1999
Mountain Ridge High School - Glendale, AZ
Associate of Arts: Accounting, 2010
Collin County Community College District - Plano, TX Eൽඎർൺඍ ඈඇ
Ive had the rare opportunity of working with extremely high profile executives and celebrities. My most recent event that I was hired to completely create was an event for Jenny McCarthy and Donny Wahlberg; Red carpet event for their charity Autism Speaks was a 500 person seated dinner and silent auction where I was hand selected to plan. Hiring the staff, chefs, tent tables chairs, lit logos for our sponsors, petite fors with the Generation Rescue logos, providing auction items through donation and pure hard work made this event was unforgettable and stated as the best event the celebrity couple has been a part of yet. Aൽൽ ඍ ඈඇൺඅ Iඇൿඈඋආൺඍ ඈඇ