EDUCATION
Military School of Cadets
Bachelor’s Degree in Military Science & Logistics
Tulsa Community College
Associate in Business Administration (52 credits completed)
Zoni Language Center
Certificate in English as a second language
MILITARY SERVICE
Lieutenant Officer-Colombian Army
Supervised all logistical functions.
Responsible for strategy, planning, assigning duties in leading a team of 120 soldiers
Produced daily briefings and resorts on Army staff performance and accomplishments.
Developed ability to think calmly and logically under pressure
SKILLS AND ABILITIES
Microsoft Office
Microsoft Word
Microsoft Excel
Microsoft PowerPoint
Microsoft Access
Microsoft Outlook
Bilingual
Fluent in written and oral communication in both Spanish
English
DIEGO PARRA
**********@*****.*** 918-***-****
EXPERTISE HIGHLIGHTS
Comprehensive warehouse knowledge with proven aptitude in inventory, logistics, and operations management.
Proficient in the areas of regulatory compliance, safety procedures, warehouse operations, budget control, and scheduling.
Experienced in directing large teams and managing performance.
Demonstrated ability to devise robust strategies and processes to achieve efficiencies while adhering to company and government regulations.
Expert in fostering solid synergies with designated teams and seniors.
WORK EXPERIENCE
DHL Express 07/ 2018 – Present
Milwaukee, Detroit, Minneapolis Stations
Field Service Agent
Assist customers with document shipment and pick up at service center
Follow through with operational procedures including sorting, shipment processing
Complete documentation, manifesting, bagging, sending shipmen status information
Process or prepare import/export documentation and in the customs clearance process
Check thoroughly the dangerous goods and process accordingly
Oversee all aspects of aircraft activities, including loading and inbound departure.
Field Service Supervisor
Supervise daily operations of drivers, agents, and 75+ staff members. Facilitate material pick up and deliveries in accordance with DHL guidelines, customer expectations, and government regulations. Counsel sales management on sales growth opportunities through customer activities and specific call targets. Officiate adherence to import/export regulations, duties, and tariffs. Apply company goals/objectives when drafting operations plans and formulating budgets. Oversee all aspects of aircraft activities, including loading and inbound departure. Delegate duties, set timeframes, and lead performance reviews.
Key Accomplishments:
●Cultivated mutually beneficial with union employees
●Streamlined service center operations to ensure efficient pickup and delivery services
Coram Infusion Specialty 12/2017-06/2018
501 Airport Blvd, Ste 100, Morrisville, NC 27560
Warehouse Infusion Specialist
Led correct stock rotation and implemented control measures to ensure accuracy of inventory. Maintained accurate records and produced monthly inventory reports. Upheld high standards of hygiene and safety in the warehouse. Coordinated the relationship between patients and the specialty pharmacy team. Pulled medical supplies and equipment for patient orders, in preparation for shipment and delivery of product to a patient’s home. Joined forces with UPS and couriers to ensure timely pick-up and delivery of shipments.
Key Accomplishments:
●Meticulously cross-checked medical treatments for infusion patients
●Achieved 100% inventory accuracy and 97% on-time deliveries
Mim’s Distribution 05/2017-06/2018
8605 Ebenezer Church Rd, Raleigh, NC 27617
Inventory Coordinator and Stocker
Refurbished the beer cooler and all cold shelves with products for the back-stock area. Documented all out of stock items. Kept accurate time sheets compromising arrival and departure times. Adhered to instructions and requests from the pull-up weekend supervisors. Aided with inventory management functions to maintain correct inventory levels.
Key Accomplishments:
●Championed effective communication with store managers and provided detailed weekend projections reports
Home Delivery Express 04/2016-11/2017
400 Kittyhawk Dr, Morrisville, NC 27560
Supervisor PM
Headed several functions and general business operations, including receiving, counting, quality inspection, and labeling. Assisted with devising corrective measures to resolve package discrepancies. Adapted to a fast-paced environment and executed assigned duties in accordance with company expectations. Administers work schedules and performance appraisals. Completed data entry to provide coordination and continuous improvement. Authenticated drivers, vehicles, and equipment assigned. Ensure compliance with company procedure and government regulations. Dispatched drivers for deliveries and pick-ups.
Key Accomplishments:
●Accomplished 96% in delivery service and 98% in dispatch pick-up times
●Improved delivery performance of individual drivers by leading road safety initiatives
Walmart Distribution Center 06/2015-12/2015
397319 W 3000 Rd, Ochelata, OK 74051
Order Filler
Handled orders for goods and services. Took order slips to the stockroom or distribution center to locate items. Picked merchandise from the warehouse shelves. Packed merchandise and ensured it will not break by including bubble wrap, foam, and stuffing. Checked inventory to ensure order could be fulfilled. Notified staff if inventory was low. Placed shipping labels on boxes. Ensured customer information was correct on the labels. Arranged for shipping and had the parcel picked up. Kept track of inventory and shipments. Worked with the warehouse team to arrange inventory and pulled from shelves. Pulled large orders from computers. Included receipt in order to mark price on merchandise. Requisitioned additional materials, supplies, and equipment.
Key Accomplishments:
●Consistently hit the monthly productivity goals
●Completed orders weekly at 95% and accuracy at 98%
Norris - A Dover Company 06/2012-11/2014
4801 W 49th St, Tulsa, Ok, 74107
2nd Class Specialist
Performed quality testing to ensure production process compliance. Operated multiple machinery throughout the conveyor production line. Performed quality control inspections at each step of the manufacturing process. Straightened bars and applied lubricant to each pin and thread protector, and a rust-preventative coating was applied to protect the rods from atmospheric corrosion during storing and transportation.
Key Accomplishments:
●Received consistent recognition for achievement of monthly goals
●Recognized for being a team player
Steel & Pipe Company 05/2011-06/2012
5200 S Yale Ave, Ste 501, Tulsa, OK 74135
Warehouse Specialist
Fulfilled orders, packaged items for shipment and arranged delivery pickups. Correctly and safely used a variety of hand tools and cutting equipment. Loaded and unloaded material and products. Verified quantity of items received against invoices.
Key Accomplishments:
●Met the goals of fulfilling orders in a timely matter
●Maintained a zero-injury safety record
REFERENCES AVAILABLE UPON REQUEST