Pharmacy Technician Administrative Assistant
Resume:
Qualifications Summary
*+ years of experience in an administrative position coordinating and managing the day to day operations of the office. Possess strong written, verbal, and interpersonal communication skills, organizational skills, customer relation skills, multi-task management, and very detail attentive.
Highlighted Skills/Software
*Type 60+ WPM *Medical Terminology *Office Management *Soarian *Medicare
*Microsoft Office Skills *Data Collection *Outlook *Epic *Medicaid/Gateway
*HIPAA Compliance *Scheduling *Emdeon *Excel *3rd Party Insurance
*DX Computer Systems *Patient Registration *NextGen *AS400 *ICD-10/CPT
*Pharmaceutical Terminology *Prior Authorizations *Cyber Access *Eligibility Verification
Work Experience
Ms. Ruby’s Home Healthcare – Florissant, MO May/2018- Current
Administrative Assistant
Direct, organize, and manage all aspects of the daily functions of the office.
Assist in taking client referrals, schedule home care services, and maintain all files in accordance with state and federal policies.
Review and update clients’ insurance eligibility, diagnoses, medical history, medications, and pre-certification requests in electronic medical records via Cyber Access.
Coordinate with physicians and case managers to assess care plans to meet identified needs of elderly and disabled clients.
Check compliance of home visits on master schedule, match care plan notes to charges, and electronically bill for documented services.
Robert Half Healthcare - St. Louis, MO Sept/2017 - May/2018
Referral Specialist, Affinia Healthcare
Process 700-900 monthly referrals collectively for 10 Affinia Healthcare physicians.
Review and verify patients’ referrals, medical records, insurance eligibility, and obtain necessary prior authorizations.
Interpret medical terminology, perform coding conversion, and input accurate ICD-10 and CPT codes into insurance portal.
Enter scheduled appointments in NextGen, record data unto Excel spreadsheet, notify patients of appointments via phone, correspondences, and in office visits.
Communicate interpersonally and professionally with patients, staff and providers.
Ability to work independently, unsupervised, and under time pressures while prioritizing workload in a busy clinic.
Collaborate with Vice President of Health Center Operations, and implement successful plans for team improvement.
Christian Northwest Healthcare – Florissant, Mo May/2015 - Jan/2017
Patient Access Representative
Cordially greet, direct, and register patients for Emergency Department admission.
Administer interviews and accurately enter patient demographics into Sorian system in a timely fashion.
Verify insurance, retrieve documents, collect payments, schedule appointments, ICD-10 billing and coding, and monitor workflow.
Fax prior authorization requests to insurance companies.
Pull files for next day appointments, organize and scan records into patients’ electronic charts.
Ensure HIPAA confidentiality of all patients' documents.
Omnicare Pharmacy – Florissant, MO July/2013 - May/2015
Pharmacy Intake Lead
Enter accurate new patient admission information into AS400 and Dx computer systems.
Collect, research, & process patient billing information and claims.
Manage assigned queues & regularly monitor census, data, and status changes for 14 pharmacies.
Verify and set up accounts regarding Medicaid, Medicare, third party insurance and private pay.
Train new employees, manage workflow, and assist management with tasks.
Co-manage intake team of 15 team members.
Express-Scripts – St. Louis, MO Jun/2010 - Aug/2012
Pharmacy Technician
Enter patient demographic information into computer system from application.
Transcribe and process prescriptions and refill requests accurately.
Call physicians’ offices for missing patient information.
Research application rejections & prepare correspondence letters.
Education
Associate in Human Service degree
STLCC - Anticipate completion: Aug/2019
Dean’s List - Phi Theta Kappa Honor Society
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