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PERSONAL INFORMATION
SURNAME: Koen
FIRST NAMES: Chantelle Lee Ann
ID NUMBER: 870-***-**** 087
GENDER: Female
NATIONALITY: South African
MARITAL STATUS: Married, 2 children
DRIVERS LICENSE: Code 8
ADDRESS: 53 Palala Street
Brackendowns
ACADEMIC QUALIFICATIONS
FIRST LANGUAGE: English (Read, Write, Speak)
SECOND LANGUAGE: Afrikaans (Read, Write, Speak)
SCHOOL ATTENDED: Diversity High School
GRADE PASSED: Grade 12 – 2005
SUBJECTS PASSED: * English
* Afrikaans
* Economics
* Typing
* Biology
* Business Economics
COMPUTER LITERACY: * MS Word
* MS Excel
* Pastel
* VIP
* Accpac
* Freightware
* Sage
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EMPLOYMENT HISTORY
NAME OF COMPANY: Ithonsi Packaging Consultants
PERIOD OF EMPLOYMENT: July 2019 – Current
POSITION HELD: Administrate Clerk, Internal Sales, Personal Assistant/Debtors & Creditors Clerk
DUTIES: * Personal assistant
* Meet and greet visitors, direct to relevant
person/office, answering of calls on switchboard,
screen and transfer calls, taking messages as
needed
* Receiving orders and Processing
* Customer support and assistance, resolving of
complaints, trust and relationship building, handle general queries
* Debtors and creditors reconciliations, statements and reports
* Invoicing customers
REASON FOR LEAVING: * Company battling due to covid NAME OF COMPANY: Chans Transport
PERIOD OF EMPLOYMENT: November 2016 – December 2018 POSITION HELD: Self Employed
DUTIES: * Performing school transport service for 20 children
* Drop off and collect children from school as per agreed schedule
* Marketing of services to relevant schools and
parents
NAME OF COMPANY: SA Coin
PERIOD OF EMPLOYMENT: March 2015 – October 2016
POSITION HELD: Personal Assistant/Debtors & Creditors Clerk/Receptionist
DUTIES: * Personal assistant duties
* Receptionist duties – Meet and greet visitors,
direct to relevant person/office, answering of calls on switchboard, screen and transfer calls, taking
messages as needed
* Customer support and assistance, resolving of
complaints, trust and relationship building, handle general queries
* Debtors and creditors, statements and reports
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* Cash book management and petty cash control
* Invoicing to all customers
REASON FOR LEAVING: To start my own transportation service NAME OF COMPANY: Value Logistics
PERIOD OF EMPLOYMENT: October 2013 – January 2015
POSITION HELD: Invoicing Clerk
DUTIES: * Invoicing to all customers
* Customer support and assistance, resolving of
complaints, trust and relationship building, handle general queries
REASON FOR LEAVING: Travelling became difficult at the time NAME OF COMPANY: Buckle Packaging
PERIOD OF EMPLOYMENT: July 2007 – September 2013
POSITION HELD: Administrate Clerk, Internal Sales, Personal Assistant/Debtors & Creditors Clerk
DUTIES: * Personal assistant
* Meet and greet visitors, direct to relevant
person/office, answering of calls on switchboard,
screen and transfer calls, taking messages as
needed
* Receiving orders and Processing
* Customer support and assistance, resolving of
complaints, trust and relationship building, handle general queries
* Debtors and creditors reconciliations statements and reports
* Invoicing customers
REASON FOR LEAVING: Wanted to expand
REFERENCES
Noeleen Osner – Ithonsi Consultants
Mark - SA Coin
Yolandi Nel - Value Logistics
Anthony Mason - Buckle Packaging (Pty) Ltd
Chris Clark - Central Technical Services
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GENERAL
I see myself as an energetic and ambitious woman who likes the outdoors, camping and biking. I enjoy watching sports such as rugby. I love spending time with family and friends My employment history has taught me the following important skills:
* Maintain a professional appearance
* Excellent communication skills
* Effective organizational skills – able to multitask, deal with several projects simultaneously, to coordinate my efforts to work as fast and efficiently as possible, time management, detail and analytical minded, numerical accuracy, goal driven, able to perform under pressure and work unsupervised, problem solving skills, hard-working, trustworthy and reliable
* I have always been a valued team member and support and motivate fellow team members
* Taking initiative
* Excellent customer service – how to work and understand the customer, support and problem solving, providing excellent service to the benefit of all involved
* I have extensive experience working in Office Administration having spent more than 8 years in positions such as Receptionist/Payroll Administrator/Invoicing Clerk/ Secretary/Debtors & Creditors Clerk/Personal Assistant. My duties included but were not limited to; weekly and fortnightly VIP payroll for 300 staff members/general office administration/invoicing to all customers/customer liaison/meet and greet visitors, direct to relevant person or office, answering of calls on switchboard, screen and transfer calls, taking messages as needed/debtors and creditors reconciliations, statements and reports/cash book management and petty cash control/assist with stock ordering/management of director’s diary, booking and confirmation of appointments, making reservations as needed, booking of travel arrangements as needed
* I am ideally looking for a secure, long term position in a company that will be able to utilize my skills, knowledge and experience whilst supporting and motivating me in my goals for career growth and success, to the benefit of the company as well as my professional and personal life