WORK EXPERIENCE
Assistant Manager
PacSun - Gilroy, CA
February 2019 to Present
Open and close the store. In charge to take the deposits, leading sales, payroll and good standers of the store. Assistant Manager
Walmart - Gilroy, CA
Present
• Ensuring company policies are followed.
• Optimizing profits by controlling costs.
• Hiring, training and developing new employees.
• Resolving customer issues to their overall satisfaction.
• Maintaining an overall management style that follows company best practices.
• Providing leadership and direction to all employees.
• Ensuring product quality and availability.
• Preparing and presenting employee reviews.
• Working closely with the store manager to lead staff.
• Overseeing retail inventory.
• Assisting customers whenever necessary.
• Organizing employee schedule.
• Ensuring that health, safety, and security rules are followed.
• Taking disciplinary action when necessary.
• Ensuring a consistent standard of customer service.
• Motivating employees and ensuring a focus on the mission.
• Maintaining merchandise and a visual plan.
• Maintaining stores to standards, including stocking and cleaning.
• Completing tasks assigned by the general manager accurately and efficiently.
• Supporting store manager as needed.
EDUCATION
College
ANDRES
HERNANDEZ
Gilroy, CA
*******************@*****.***
Gavilan College
SKILLS
• Bilingual
• Customer Care (5 years)
• Customer Service
• Call Center
• Assistant Manager Experience (5 years)
• Cash Handling (5 years)
• Inventory Control (5 years)
• Management (5 years)
• Merchandising (5 years)
• Recruiting (5 years)
• Supervising Experience (5 years)
• Payroll (5 years)
• Retail Management
• Sales
• Leadership