Sovan Samal

Application Support Analyst, JP Morgan Services India Pvt. Ltd

Contact No : +91-809*******

Email id : adgs1v@r.postjobfree.com

Objective

Seeking assignment in project management and software design with a progressive and challenging work environment that can stimulate intellect and offer better growth opportunities where I could try out my creativity and knowledge.

Summary

Technically Sophisticated professional with 6 years of experience in analysis, design, Automation, development, support and testing of Mainframe applications.

Adept on end-to-end projects in waterfall and agile methodology.

Rich experience in requirement gathering, custom design and troubleshooting complex software applications in banking and financial domain.

Excellent communication and inter personal skills providing effective resolution to customer queries related to product thereby improving relationship with customer by anticipating future requirements thereby improving customer experience.

Instrumental in cost saving ideas and optimization of codes.

Skill set

Programming Languages: JCL, COBOL, VSAM, COBOL-DB2

Databases: DB2

Tools: Service-Now, FILEAID, INFOMAN, SPUFI, DFSORT and REXX.

Version Controller: Change-Man, SVN.

Scheduler: Control-M, Dollar Universe

Operating Systems: z/OS

Banking Products, Credit Card, Express Cash, Electronic Remittance, Payments Processing

Additional Skills and Knowledge

Programming Languages: HTML, CSS, Javascript

Certified in Salesforce CRM Developer

Academic Qualification

B.Tech with 7.4 CGPA in Electronics and Communication Engineering in 2012 from Gandhi Institute for Technological Advancement, Bhubaneswar, Orissa, India.

Completed 12th from CBSE with 80.4% aggregate in 2008.

Completed 10th from CBSE with 82.2% aggregate in 2006.

Certifications / Professional Awards

MVC (Most valuable contributor) at unit level awarded in Aug’ 2014.

INSTA AWARD for outstanding performance in May’ 2015.

FS Laurels for performance in Dec’ 2016.

Projects Worked on

Name Of Project

Loyalty Earn Manager

Company

JP Morgan Services India Pvt. Ltd.

Duration

September 2018 to Till Now

Project Details

Automated Credit-card Application Processing System

Domain

Banking – Credit Card

Technical Skills

JCL, COBOL, DB2, Change-man, REXX, CICS

Title

Support Analyst(Issue analysis, Incident management, Firm-wide Event handling, automation tool creation)

Responsibility as a Team Member

Monitoring and resolving production batch job

Supporting Change release and Sustenance resiliency activities

Raising defects, creating JIRA (confluence) stories

Supporting application during weekends

Name Of Project

Loyalty Earn Manager

Company

Infosys

Duration

July 2017 to Aug 2018

Project Details

This project is about processing the loyalty award points given to the American Express Network Credit card holders.

Domain

Banking

Technical Skills

JCL, COBOL, Changeman, DB2

Title

Developer(Requirement Analysis, Design, Coding, Unit testing, Regression Testing, Implementation to Production, Warranty)

Responsibility as a Team Member

Analyzing the business as usual process to incorporate new changes.

Creating the design document fo the new process

Performing unit testing of the developed code

Reviewing the tasks given to other team mates

Monitoring and validating the implementation

Achievement

Received appreciations from Clients for smooth implementation of projects.

Name Of Project

Credit Authorization System – Links Offline

Company

Infosys

Duration

Apr 2015 to June 2017

Project Details

This project is about certification of POS Issuing and Acquiring Partner to add them as American Express Network.

Domain

Banking

Technical Skills

JCL, COBOL, UNIX, Changeman, Dollar Universe, IBM Service Now

Title

Developer(Requirement Analysis, Design, Coding, Unit testing, Regression Testing, Implementation to Production, Warranty)

Responsibility as a Team Member

Directly contacting Different Partners (Banks) across the globe for gathering requirement and performing testing with them.

Impact analysis and design of the changes required in database, JCL and programs.

Gave presentation to the new members of the team regarding the functionality and technicality of the particular release

Created the System Appreciation document for this Project to be studied and followed by the other team mates.

Achievement

“Infosys Laurels Award” for the best Debutant.

Received many appreciations from Clients and Partners for smooth implementation of projects.

Name Of Project

Credit Authorization System – Global Links

Company

Infosys

Duration

Oct 2016 to Dec 2016

Project Details

This project is about conversion of transaction from old legacy systems to Globstar System

Domain

Banking

Technical Skills

JCL, COBOL, UNIX, Changeman, Dollar Universe, IBM Service Now

Title

Developer(Requirement Analysis, Design, Coding, Unit testing, Regression Testing, Implementation to Production, Warranty)

Responsibility as a Team Member

To meet timeline for different activities for the project like, manual processing, ADHOC production job execution, testing.

Name Of Project

Business Event Qualifier(BEQ) and Triumph Service Cache(TSEC) – Support and Maintenance

Company

Infosys

Duration

Oct 2013 to Mar 2015

Project Details

BEQ - Banking and Financial Services Sector. Validation, Identifying offer eligibility and carry out Reward/rebate bonus calculations

TSEC - Service Cache is the mechanism for US Card Rep based and Self Service Data Access. It is a multi-year strategy maximizing the benefits to our Business Partners, Customers, and Shareholders. “To provide a consistent customer centric view from a legacy of product centric infrastructure and applications; while minimizing cost of operation and maximizing availability”

Domain

Banking

Technical Skills

JCL, DB2, COBOL

Title

Developer (Impact analysis, Enhancement, Implementation in production)

Responsibility as a Team Member

Analysis of the problem, its impact analysis, time and cost estimation, proposing solution and getting confirmation from the application engineers for design and development of the solutions

Delivering technical support to existing and new business applications and to fix defect in the existing system through change management process and interacting with the clients to ensure the changes get implemented without any issue.

Additional responsibilities include mentoring of new team members.

Achievement

Got appreciation from client for handling critical production issues.

Recognized as the most valuable contributor in the team.

Personal Information

•Gender : Male

•Marital Status : Single

•Date of Birth : 20 June 1990

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