Vivek Narayan

Flat No. **, *nd Floor

Aquil Bin Abi Thalib Street

Street No.843, Zone No.45,Doha, Qatar

Mobile: +974-******** Email: adgrt6@r.postjobfree.com

Objective: To strive hard and develop a successful corporate career by contributing effectively to the management of the organization.

Summary of Skills:

Flight Dispatcher License - Issued from GCAA, United Arab Emirates

Basic and Advanced Flight Operations Officers Course (JEPPESEN). Emirates Aviation College, Dubai, U.A.E. (course conforms to the recommendations of GCAA, FAA and ICAO)

ETOPS Dispatcher Transition Course.

AIRBUS Training and Flight Operations, Toulouse, France.

Dispatcher Transition Course - AIRBUS Training and Flight Operations, Toulouse, France

Performance and documentation for A340, A330, A321, A320 and A319 aircrafts.

LIDO OC- Interactive Flight Planning (IFPL) Training- LUFTHANSA SYSTEMS, Frankfurt, Germany.

Dispatcher Transition Course- AIRBUS Training -Performance and Documentation for A380.

Dispatcher Transition Course- Boeing Training – Performance and documentation for B787.

IT Skills:

Operating System : Windows, Dos

Knowledge of Microsoft Office (MS Word, MS Excel, MS Power point) and Internet.

Educational Qualification:

1996-1999 Bachelor of Commerce, University of Kerala, India

1994-1996 Higher Secondary School Certificate, Kerala State Board - India

1993-1994 Secondary School Certificate, Kerala State Board – India

Medium of instruction throughout - English

Certificate Courses: E – Commerce, General Computer

Work History:

Flight Dispatcher - Flight Dispatch- Qatar Airways – Doha -Qatar

Period: Oct 2012 till Sep 2020

Preparation of flight plan with utmost consideration of safety and economy.

Assisting the Pilot in Command through briefing as and when required.

Familiarizing with the latest changes in the ATS routes and navigation and facilitates NOTAMS for the concerned area.

Briefing Crew on weather condition en-route, and at destination/alternate and on availability / serviceability of Navigation and Approach aids.

Maintaining a thorough knowledge of en-route FIR /UIRs rules, concerning overflights, facilities at destination / alternates for search and rescue center and type of equipment available.

Maintaining up-to-date knowledge on technical bulletins and fuel policy for Flight Dispatch.

Senior Assistant Flight Dispatcher - Flight Dispatch - Qatar Airways – Doha - Qatar

Period: Sept 2010 till Oct 2012

Assist Senior Flight Dispatcher and Flight Dispatchers for preparing computerized flight plan and other operational related activities as and when required.

Familiarizing with the latest changes in the ATS routes and navigation and facilitates NOTAMS for the concerned area.

Maintain post flight documents and stores them as stated by the regulations.

Maintaining a thorough knowledge of en-route FIR /UIRs rules, concerning overflights, facilities at destination / alternates for search and rescue center and type of equipment available.

Assistant Flight Dispatcher- Flight Dispatch - Qatar Airways – Doha -Qatar

Period: June 2009 till Sept 2010

Assist Senior Flight Dispatcher and Flight Dispatchers for preparing computerized flight plan and other operational related activities as and when required.

Assist to prepare company edited NOTAMS.

Maintain post flight documents and stores them as stated by the regulations.

Librarian – Flight Operations Library- Qatar Airways – Doha – Qatar

Period: Oct 2005 to June 2009

Update of Aircraft Manuals with Jeppesen revision.

Updation of revisions for “Tripkits”.

Keeping a track of departing and arriving Tripkits and updating them in the system.

Issuing and receiving of laptops for A-320 and A-300.

Weekly updation of laptops with Amendments from Engineering Department and replacing old ones in all A-330 and A-340.

Updation of Manuals in Doha and Dubai Simulator.

Coordinating with Amiri staff for preparing Amiri Trip kits and updation of Manuals in Amiri Aircrafts.

Store Keeper – Stores (Technical) - Qatar Airways - Doha – Qatar

Period: May 2003 to Oct 2005

Issuing of Aircraft spares and tools as per daily requirements of technicians.

Keeping track of calibrated items and sending them for calibration.

Maintaining Certificates of calibrated items.

Taking Inventory of stores items and updating in the system.

Call Center Service Associates – Indiatimes BPO, New Delhi – India

Period: Nov 2000 to Jan 2003

Maintaining customers focus on all times and answering to customer’s enquiries using the standard guidelines.

Taking ownership of complaint and queries and proactively following through to resolution.

Making ensure that all customers’ queries are well-investigated and resolved, and escalating queries if appropriate to supervisor.

Assisting management and Team Manger with any assigned special projects and providing backup to the team manager when required.

Maintaining working cognition of each customer service process for various market segments and communicating issues to team manager.

PERSONAL PROFILE:

Date of Birth : March 27, 1979

Nationality : Indian

Marital Status : Married

Passport Number : L4585155

Languages known : English, Hindi, Malyalam, Tamil.

Hobbies : Reading, Driving, Riding Bikes, Traveling.

Strengths : Self-motivated, Loyal, Honest,

Confident, Good Adaptability, Punctual,

Content & Hard Working, Patient.

DECLARATION:

I solemnly declare that the above furnished information is true to the best of my knowledge and belief.

Reference: Available upon request.

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