Customer Service Representative
Resume:
RAYMOND
DIAZ
CONTACT
*********@*****.***
*** ***** * **., *********, TX 78550
PROFILE
I am currently working for ACT and have been for about a year now, but I would like to go into a job that will provide better opportunities for me. I respect them for what they have provided for me, but I am ready to venture onto a new journey. I am a father that is willing to do any job that will provide a better life for my family. I am prepared to take on difficult tasks that will lead me to finding a job that I love. I am a hard worker that has the willingness to take on anything you may throw my way.
EDUCATION
Harlingen High School South
2009-2012
High School Diploma
Texas State Technical College
2017-PRESENT
Computer Maintenance/ Ongoing Education
EXPERIENCE
Cashier/Self-Checkouts
PHARR - 2015
My role in this job would be to:
Check customers out of the store at a fast pace.
Ensure customers had a pleasurable shopping experience.
Assist customers needs during check out.
Be responsible and accountable for the money in my register
Asset Protection
HARLINGEN - 2016
My role in this job would be to:
Prevent customers from walking out with unpaid merchandise.
Check camera’s and suspicious persons in the store while communicating with my team.
Customer Service Overnight Front-End Manager
HARLINGEN – 2017 - 2019
My role in this job is to:
Ensure all employees are doing their jobs correctly.
Ensure the money in all cash registers and self-checkouts is accounted for.
Ensure everything in the store is ready for Walmart to operate in the daytime while taking care of the customers that come in at night.
ACT Customer Service Representative
HARLINGEN – 2019 - PRESENT
My role in this job would be to:
Help customers with questions at a fast pace.
Ensure customers had a pleasurable and helpful experience.
Assist customers’ needs after verifying them.
Ensure customers information is accurate and secure in order to assist them.
SKILLS
Leadership
Communication
Active Listening
Teamwork
Perseverance
Ability to Work Under Pressure and in High Stress Situations
Reliable
Caring
Punctual
Understanding
Flexible
Hardworking
Contact this candidate