HYCINTHCHINELO
**AINAELEKOSTREETMARYLANDIKEJA,LAGOS
PHONE:090********
E-MAIL:********@*****.***
ProfessionalProfile:
SkiledAnalystwithexperienceincolecting,organizing,interpreting,anddisseminatingvarious typesofstatisticalfigures,performingroutinebusinessanalysisusingvarioustechniques
(statisticalanalysis,PowerBIetc.),Developing/implementingsystemstocapturebusiness operationinformation.
Creativeinfindingsolutionstoproblemsanddeterminingmodificationsforoptimaluseof organizationaldata.Highlyfluentinanumberofdatamanagementsystemsandsoftware, includingbasicandadvancedExcelfunctions,MySQL,PythonandPowerBI.Iexcelinproviding realisticprojectionsandestablishingvariousscenariostodetermineviableprocessstrategiesto utilize.Organizedandtimelyinprovidingstaff,departmentalmembers,andexecutive managementwithreportsonspecificdatafindingsandtheirimpactonorganizationalgrowth andsuccess.
WORKEXPERIENCES:
PALMPAYLIMITED:(No20OpebiRoad,Ikeja,Lagos)
PostHeld:DATA/BUSINESSANALYST:
HighlightsofQualifications
• Interpretdata,analyseresultsusingstatisticaltechniquesandprovideongoingreports
• Developandimplementdatabases,datacolectionsystems,dataanalyticsandotherstrategies thatoptimizestatisticalefficiencyandquality
• Acquiredatafromprimaryorsecondarydatasourcesandmaintaindatabases/datasystems
• Identify,analyse,andinterprettrendsorpatternsincomplexdatasetsEvaluatingbusiness processes,anticipatingrequirements,uncoveringareasforimprovement,anddevelopingand implementingsolutions.
• Leadingongoingreviewsofbusinessprocessesanddevelopingoptimizationstrategies.
• Stayingup-to-dateonthelatestprocessandITadvancementstoautomateandmodernize systems.
• Effectivelycommunicatinginsightsandplanstocross-functionalteammembersand management.
• Gatheringcriticalinformationfrommeetingswithvariousstakeholdersandproducinguseful reports.
• Ensuringsolutionsmeetbusinessneedsandrequirements.
• Managingprojects,developingprojectplans,andmonitoringperformance
• Servingasaliaisonbetweenstakeholdersandusers.
• Monitoringdeliverablesandensuringtimelycompletionofprojects.
• Filterandcleandatabyreviewingcomputerreports,printouts,andperformanceindicatorsto locateandcorrectcodeproblems
• Workwithmanagementtoprioritizebusinessandinformationneeds PALMCREDITLIMITED:
Postheld:HRRecruiter;(No2aIsaacJohnstreet,GRAIkeja) HighlightsofQualifications
Designingandimplementingrecruitingsystemsfortheorganization
Designandupdatejobdescriptions,Filingpositionswithinanorganization.
Draftingandpostingjobdescriptionsoncompany’scareerspage,socialmedia,jobboardsand internaly
Executingrecruitmentplansefficiently.
SourceandRecruitpotentialcandidatesfromvariousonlinechannels.
Inchargeofcolating/screeningCVs,registeringcandidatesandpreparinginterviewdocuments andprocess(assessmentandinterviews).
Provideshortlistsofqualifiedcandidatestohiringmanagers
Interviewingcandidates.
Preparingjoboffers.
Develop,maintainandupdateasneeded,proposedrecruitmentmanualoutliningprocessesand bestpractices.
CarryouttheorientationprocessandonboardnewemployeestoBusinessUnitorDepartmental Managerforfurthertraining.
KeepsRecordandupdatestheStaffdata,documentationmanagementandstafflist.
preparationofHRrelateddocumentslikeofferletters,memos,warning,promotionand terminationletters.
AttendtoalcorrespondencetotheHRDepartmentandfolowupwithappropriateBusinessUnit HeadorDepartmentalHead.
Updatesemployeedatabase
TRANSSETFINANCIAL:
PostHeld:BusinessDevelopmentExecutive:NYSCprimaryassignment HighlightsofQualifications
Contactingpotentialclientstoestablishrapportandarrangemeetings.
Planningandoverseeingnewmarketinginitiatives.
Researchingorganizationsandindividualstofindnewopportunities.
Increasingthevalueofcurrentcustomerswhileattractingnewones.
Findinganddevelopingnewmarketsandimprovingsales.
Attendingconferences,meetings,andindustryevents.
Developingquotesandproposalsforclients.
Developinggoalsforthedevelopmentteamandbusinessgrowthandensuringtheyaremet.
Researchthemarketforidentifyingnewbusinessopportunities.
Explainprospectiveclientsabouttheadvantagesoftheproductsorservicesofferedandfolow upwiththeminordertoclosethebusinessdeals.Contributestoteameffortbyaccomplishing relatedresultsasneeded.
AEROLANDVOYAGE:SoboArobiodunstreetGRA,Lagos
PostHeld:CustomerserviceRepresentative.
HighlightsofQualifications
• Maintainingapositive,empatheticandprofessionalattitudetowardcustomersataltimes.
• Respondingpromptlytocustomerinquiries.
• Communicatingwithcustomersthroughvariouschannels.
• Acknowledgingandresolvingcustomercomplaints.
• Processingorders,forms,applications,andrequests.
• Keepingrecordsofcustomerinteractions,transactions,commentsandcomplaints.
• Providingfeedbackontheefficiencyofthecustomerserviceprocess.
• Ensurecustomersatisfactionandprovideprofessionalcustomersupport.Obtainingdepositsand balanceofpaymentfromclients.
Education:
• B.Sc./B.Ed.BiologicalSciences.
UniversityofLagos(2017)
• MarigoldColege,Lagos(2009)
TRAININGSANDCERTIFICATIONS:
IBM(InternationalBusinessMachine);
Cybersecurityintro.
Dataanalytics.
Python.
MySQL
Udemy;
PowerBI.
Cybersecurity.
Complianceriskmanagement
Anti-moneylaunderingspecialist
POISENigeria;
Etiquetteandlifestylebranding
NigerianInstituteofManagement;
LivelihoodStrategiesandEmpowermentSkils.
Skills:
Logicandanalysis •ExcelentCommunicationSkils •GoodWorkEthics MicrosoftOfficePackages •GoodPresentationSkils •Diligent/Honest Goodorganizationalskils •GoodTeamPlayer •SharePointandadvancedMicrosoftExcel functionsManagement
Goodinterpersonalskils.
Referee:Availableonrequest