Sr. Sales Manager, Operations

* ****

Joan E. Mitchell

Costa Mesa, CA *****

Cell 949-***-****

Email: ***************@*****.***

Director of Operations

Professional extensive background ranges from excipient to marketed products. This has produced a career of successful accomplishments and significant sales and management achievements by increasing profits through innovative ideas, superior interpersonal communication skills, team philosophy, and entrepreneurial marketing and sales strategies. As a dedicated woman, with a craving for achievement:

I pride myself on my sincerity and moral code in which I interact.

Learning is my passion which I hold dear to my profession.

Punctuality is the way I conduct business in all aspects of my life.

I am invigorated by the constant challenges of the continually evolving arena of Pharmaceutical, Nutraceutical, and Biotechnology.

I am considerate and respectful of others time, and utilize every second of an opportunity provided.

Education:

MBA- Master of Business Administration, 2003

University of Phoenix, Fountain Valley, CA

BSBM- Bachelors of Science-Business Management, 2001 University of Phoenix, Fountain Valley, CA

AA- Associate in Arts-Certified Nursing Program- 1995 Golden West College, Huntington Beach, CA

Professional Experience:

Ravago Americas, Orlando, FL 9/18 – current

Commercial Director – Life Science Division 12/18 – current

Responsible for 48 Suppliers within Food, Nutra & Pharma business unit

6 Account Managers direct reports

Implement strategic plan for growth and increased volume

Analyze plan and change as required to improve overall business

Manage direct reports, hire, train and disciplinary action to all team members

Manage 3 business segments: Food, Nutra & Pharma

Member of Board of Directors

Business Segment Manager – Life Science Division 9/18 – 12/18

Responsible for 4 Suppliers

3 Account Mangers direct reports

Responsible for assessing, analyzing and growing all business units. Member of Organizations

DCAT

AAPS

SSW

SCPDG

NutraCon

NPA

Supply Expo West

AAPS - Biotechnology

IFT

Ingredient Marketplace

INTERPHEX

NIA

SCIFT

2 Page

Markan Global Enterprises, Inc., Port Murray, NJ 3/14 – 9/18 VP Sales & Operations

Oversee all Sales and Operations for the company

1 East Coast Sales Representative direct report

Quarterly reports to 4 principals

Annual Budget and Budgets for 4 principals

Technical presentations, product support and sales to all customers

Regulatory documents as required to all customers National Sales Manager, North America – Distributor for 5 Principal Companies

Manage: NA Sales, All Customer Accounts, Sales Operations, Business Development and R&D Technical Support for 5 Principals: Pharmaceutical Excipients, Nutraceutical Raw Materials, Herbal/Botanical Extracts, & Silica product line.

Generated New Business 2016: $350k

Generated New Business: Q2 2014 – Q1 2015 by $160k

Generated New Business: Q2 - Q4 2015 by $400k

Current Territory 2015 - $17M

Increased 2015 sales by 21%

Manage: QC & Regulatory Documentation, Negotiate and Execute: Quality Agreements, Supply Agreements, Contracts, CDA’s, and Supplier Questionnaires Variables within Specifications & COA’s based on Customers’ specific needs.

Daily identify problems, solutions and provide resolutions. Watson Inc., West Haven, CT 9/11 - 10/12

Sales Manager -Dietary Supplement Ingredients Division-Western Region

Regain of lost business in first 6 months $1.2M increased $500k+

Brought 21 new custom projects within first 9 months’ potential

$3.2M

Target top key accounts to regain and grow business by $500+ year one

Present to R&D, Scientists, Procurement, Product Development, Quality, Marketing, & Operations regarding Watson’s core competencies and added value business model.

Ensure alignment of Customer’s needs vs. Watson’s capabilities

Provide-Custom Pre-mix, Micro-encapsulation, Trituration, and Agglomerations for Nutraceutical, Food & Beverage sector of business

JRS Pharma, LP, Patterson, NY 5/06 - 9/11

Senior Technical Sales Representative - Western Region

Increased sales in 2009 from prior year by 29%.

2010 sales to prior year 99% of Plan w/ 32% plan increase prior year.

YTD-2011-82% of Plan

Increased territory sales by $10M.

Managed West Coast Region Pharmaceutical, Nutraceutical and Biotechnology accounts.

3 Page

Interact with Formulation Scientists, Purchasing, Tech-ops, Receiving and Procurement.

Conduct Technical presentations to R&D representing product portfolio for formulation matrix, problem solving, NDA & ANDA’s.

Encompass proficient understanding of technologies and products as it relates to targeted market.

Understand cGMP’s and industry standards of operations.

Concentration on customers’ needs to penetrate product to market rapidly.

Confirm formulations of products for ease, financial savings and quicker manufacturing time.

Assist Customers’ with NDA, and ANDA filings.

Educate Customers on various excipients available, usage, benefits and overall end results.

Monthly reports defining sales + variances, and ERP - Salesforce.com Major Pharmaceuticals, Livonia, MI 1/05 - 5/2006

National Account Manager

Increased sales by 18.6% in first year of employment.

Western Regional Account Manager, Responsible for 12 Western States, Sales in Managed Care Pharmaceuticals.

Work with institutions on compliance of contracts, pricing and purchasing.

Coordinate with Wholesalers and Distribution sites for ensuring stock of products.

Schedule and present to GPO Members, Wholesaler DC sites and Institutional Members the importance of contract compliance.

Provide data, reports of sales, revenue increase and cost savings analysis of target areas for customers and company revenue. Weekly reports and data completed to V.P., of Managed Care Division. Jon M. Grazer, M.D., M.P.H., Newport Beach, CA 7/04 -12/2005 Executive Office Administrator

Increased Office/Surgery Center Gross Revenue by 30% over prior year.

Responsible for management of 5 employees.

Management of office included A/R, A/P, Payroll, Bank Deposits,

Learned all duties/positions of staff members to streamline their tasks. Filled in other positions when necessary.

Bertek Pharmaceuticals, Inc., New York, NY 5/02 - 6/2004 Pharmaceutical Sales Manager West Coast

Top 10 Sales Representatives on Leader Board for Volume (3 out of 5 products)

Increased Sales & Volume Quotas based on Annual budget.

Targeted Primary Care, Dermatology, Pediatric Specialties.

Responsible for 5 pharmaceutical product lines.

Marketed to over 400 Physicians, Pharmacists & Oncology sites daily. 4 Page

Kenneth R. Barrett D.D.S., Huntington Beach, CA 1999 - 2002 Office Manager

Abbott Laboratories, Inc. (Nelson Communications/PDN), IL 1996 - 1999 Medical Center Representative

J.E. Hartley Turpin, M.D., Newport Beach, CA 1992 - 1996 Certified Medical Assistant-MA

Hoag Memorial Hospital, Newport Beach, CA 1984 - 1992 Manager (3) Departments - In-Patient Registration, Outpatient Registration & Transportation

Managed & Trained 32 employees

Additional Achievements/Recognitions:

University of Tennessee, Memphis, TN 2005

Tableting Technology Course – Certification

Abbott Pharmaceuticals 1997

Award Winner Medical Center Representative

Orange County Rescue Mission, Santa Ana, CA 2010 - Current

Volunteer with Children

CASA (Court Appointed Special Advocates of Orange County, CA) 1989 – 2004

Making a difference in a Child’s Life - Volunteer

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