Assistant Manager
Resume:
NANDANI MOLLY HEMNAUTH
South Richmond Hill, NY 11419
T: 917-***-****
E: adgrjv@r.postjobfree.com
Objective: To obtain a position that provides opportunities for personal and professional growth; one where my experience, ability and background can be effectively applied.
Education
Seton Hall University
• Master of Health Administration
• Expected Graduation – Spring 2022
CUNY-City College of New York
● Bachelor of Science
● Major: Biology and Psychology (Dual)
● Graduated- December 2018
Richmond Hill High School
● Graduated: June 2013
● GPA- 3.6
● Gold Level Honor’s Student
Clubs and organization include:
● Baskerville Chemical Society
● The Caduceus Society-Secretary for 2015/2016 Year
● Biology Club
● CCNY Women in Science Club
● American Chemical Society
● Kiwanis/Arista Club (High School)
● Student Association/Leadership (High School)
● Yearbook Committee (High School)
Experience
Mount Sinai Health System – Patient Coordinator/Gastroenterology Department (August 2019-Present)
• Greet patients, and update their insurance/demographics in the practice management system.
• Assure that physician accepts insurance that patients present with. If not already done prior to visit, verify insurance prior to patients arrival or at minimum at time of arrival before visit.
• Communicate with appropriate staff regarding patient’s arrival, and ensure that patients’ medical record is available for physician.
• Answer phones for practice and schedule appointments
• Follow all HIPAA and any other governmental or state agency requirements regarding the appropriate handling of PHI documents.
• May initiate reminder phones calls for next day appointments.
• Ensures that patient receives preparatory instructions for appropriate procedures (Colonoscopy, Endoscopy, Pouchoscopy, etc.)
• Performs other related duties
Century Medical and Dental Center -Dental & Medical Receptionist (November 2018-August 2019)
• Verified appointment time with patients
• Managed a multi-line phone system and pleasantly greeted all patients
• Check in/out dental patients on Mon and Thurs
• Check in/out patients for medical (PCP and Specialists) on Tues, Wed and Fri
• Verify patients' eligibility, deductibles, copays and coinsurances with insurance agencies.
• Prepared necessary paperwork for the following day/s
• Collect payments
• Provides information to patients and employees by answering questions and requests.
• Work with Ophthalmologist, Podiatrist, PCP, Dentist, Pulmonologist, Gastroenterologist, Cardiologist, Gynecologist, Psychiatrist, ENT specialist and more.
Richmond Hill Family Dental- Dental Assistant/Receptionist (September 2016-October 2018)
• Verified appointment time with patients
• Managed a multi-line phone system and pleasantly greeted all patients.
• Verified patients' eligibility and claims status with insurance agencies.
• Prepared necessary paperwork collected payments and sent out proper billing.
• Submit insurance claims and dispersed payments.
• Prepares treatment room for patient by following prescribed procedures and protocols.
• Prepares patient for dental treatment by welcoming, comforting, seating, and draping patient.
• Provides information to patients and employees by answering questions and requests.
• Provides instrumentation by sterilizing and delivering instruments to treatment area; positioning instruments for dentist's access; suctioning; passing instruments.
• Provides materials by selecting, mixing, and placing materials on instruments and in the patient's mouth.
• Provides diagnostic information by exposing and developing radiographic studies; pouring, trimming, and polishing study casts. Dyson-Sales Expert/Demonstrator (August 2017- May 2018)
• Sell different models of vacuum cleaners, heaters, humidifiers, purifiers, fans and hair dryers to consumers at Costco, Best Buy and Bed Bath and Beyond.
• Informs and assists customers regarding technical and specialized merchandise; demonstrates use upon request
• Greet customers and provide excellent customer service.
• Inform customers on upcoming sales events and promotions.
• Work closely with district manager to resolve all escalated issues Mount Sinai South Nassau - Volunteer (Summer of 2017) - Volunteer
• Assists family and visitors by providing location of patients
• Assist patients in the Oncology, Emergency and Cardiology department
• Transport documents/charts to various parts of the hospital
• About 50 hours of service served
CUNY Dominican Studies Institute- Archives Assistant/Scanner (2015- 2017)
• Scanning books and pictures
• Compiling and organizing books/pictures in charts C-town Supermarket- Cashier (September 2013- October 2016)
• Greeting customers
• Accepting payments, and returns from customers
• Counting money in the cash drawer
• Assistant manager to other cashiers
Villa Russo- Waitress (May 2013-August 2013)
• Serve drinks to guests
Indo Caribbean Alliance, Inc. [Youth Leader] – Volunteer
• Organize fundraisers and team events
• Facilitate group discussions/ Phone Banking
• Identify and spearhead neighborhood improvement projects
• Member of public awareness research team
Key Club, National Honor Society, Math Clinic and Student Association - Volunteer
• Fundraise and organize Aids Walks, Breast Cancer Walks, QCP walks, March of Dimes and Leukemia Walks.
• Assist in coordination of club fundraisers and service events
• Volunteer with 'New York Cares' with events designed to help children and keep community parks litter free.
• Over 200 hours of community service served
• Tutored Students in Algebra, Geometry and Trigonometry Achievements/ Extra Curricular Activities
• Member, Key club &, National Honors Society [Arista]
• Member, Richmond Hill High School Leadership Program
• Member, Richmond Hill High School Yearbook Committee
• Member, Richmond Hill High School Red Cross Club
• Peer Tutor, Richmond Hill High School Math Clinic
• Editor & Promoter, Richmond Hill High School DOME (Poetry Club)
• Miss Indo Caribbean Federation Contestant - (June 2017) Skills
● Introduction to Computers, MS Word, MS Excel, MS Publisher, Windows Operating System (Diploma Obtained)
● Fluent in English, Hindi and Some Spanish
● Experience with Open Dental, Dentrix, Medgen EMR, Epic, eIDX and Cerner.
Contact this candidate