MARIO ZEPEDA
Davison, MI ***** 810-***-**** ********@*****.***
DURABLE MEDICAL EQUIPMENT ACCOUNT LIAISON
Award-winning, top-producing pharmaceutical business development / marketing account executive with more than 13 years of proven track record of accelerating revenue growth and consistently increasing revenues through territory expansion, new business development, lucrative partnership cultivation, and maximization of accounts relationships.
Background in diverse therapeutic categories, ability to work with different medical groups, ranging from primary care physicians, specialty physicians, case managers and discharge planners in the Hospital setting.
Proven ability to analyze sales trends and capitalize on opportunities to improve ROI and maximize sales potential.
Consistently outperformed sales goals / quotas within every position ever held.
Expertly defined and implemented strategy to capture market segments, analyze customer’s business challenges, identify appropriate solutions, and deliver customized therapeutic product recommendation.
Professional Career Experience
HART MEDICAL, Grand Blanc, MI, Sales Account Liaison Nov 2018 – Current
Complete account management from initial prescription to order completion. Responsibilities include ensuring that front, middle and back end referrals understand the full benefits of utilizing Hart medical, its full service line of durable medical equipment, and its focus on Pulmonary devices to include CPAP/Bi-PAP equipment, invasive/non-invasive ventilators, oxygen concentrators, nebulizers and other miscellaneous equipment. Work very closely with Case managers/Discharge planners in the Hospital to ensure timely submission of prescriptions and correct patient utilization. Work with Pulmonary offices and Sleep Labs to ensure their understanding of our equipment and processes required for dispensing.
FARMERS INSURANCE, Lake Orion, MI, Insurance Agent / Owner 2016 – 2018
Full account lifecycle responsibility, including initial contact, gathering of renewal information, risk evaluation, exposure identification, and preparation for underwriting submission on wide variety of client accounts. Developed marketing strategies and promoted insurance policies and suggested additions / changes to existing ones. Evaluated business and individual customer’s needs to propose protection plans for customers. Trained and coached agency staff members. Started my agency contract with 0 clients on day one and a 100% commission structure based on pay for performance.
Ranked in top 10% in District 11 for new business in property and casualty and top 3% for life insurance sales out of 65 new and tenured agents 2017.
Voted “Best of the Best” 2017 out of 17 Insurance Agencies in Lake Orion for customer service.
“Above the Line” 10 out of 12 months for new policies in force and premium written per Farmers’ guidelines 2018.
District Dazzler Award September 2017 for being the top performing agent.
Managed insurance coverage for 145 clients for a total of $445K in annual premium after year one with company 2017.
Managed and trained a staff of 3 producers.
STATE FARM INSURANCE, Flint, MI, Agency Intern 2015 – 2016
Scheduled appointments and conducted insurance and financial reviews with clients to uncover needs.
Built productive relationships to create a pool of prospective clients from various sources by networking, cold calling, and using referrals.
GLAXOSMITHKLINE, Flint, MI, Respiratory Pharmaceutical Sales Representative 2002 – 2015
Provided key insightful and strategic leadership to prospecting, targeting, and business development efforts with focus on targeting Pulmonary, Allergy, Otolaryngology, Internal Medicine, General Practice and Pediatric physicians with respiratory disease patients. Coordinated and managed entire sales cycle, including lead generation, initial client contact, relationship development, fulfillment, and follow-up. Managed a $2.5M portfolio and successfully implemented plans to launch multiple new products. Conducted over 60 peer to peer speaker programs driving growth and product knowledge.
2004 GSK Turning America Purple Gold Winner Top 210 respiratory reps out of 1250 in the nation for Advair growth.
2007 GSK Emerald Winner Top 3% in sales for the region out of 115 respiratory reps.
Selected for the Regional Development Leadership Program based on sales performance and leadership potential.
2009 GSK Ruby Elite Winner Top 5% in sales for the region out of 95 respiratory reps.
2010 GSK Regional District Champion Top district out of 15 based on portfolio sales.
Selected by the Regional Vice President to be on the National Advisory Board for Veramyst Nasal Spray due to being the number one territory in the state during launch.
Education Military Career
The University of Michigan-Flint, Flint, MI, Bachelor of Business Administration
United States Army Veteran, Karlsruhe, GE and Ft. George G. Meade, MD