ROBERT MAYS
OBJECTIVE
Customer-focused retail leader seeks Management Position as Established Company which will allow for utilization of confident sales techniques plus good knowledge of auto parts and common problems.
SKILLS & ABILITIES
Expanded client base by 40 percent through persistent effort and excellent service.
Ninety percent of my clients renewed annual contracts.
Traveled throughout large territory, managing time well.
Excellent organizational and evaluative skills.
Great customer service
EXPERIENCE
Dates 05/2017 to 07/2018 Advance Auto Parts St.Louis Mo.
Parts Pro/ ASSISTANT General Manager. To control inventory gross profit margins, as well as maintaining daily operations of the store.
Dates 08/2018 to 06/2020 AUTOZONE St.Louis Mo.
Commercial sales Manager
Duties include inventory management, building and maintaining a healthy and strong business relationship with Automotive repair companies, providing team members work schedules. I held a 37.09% in sales at the start of the pandemic.
EDUCATION
Dates 08/2012 to 12/2016 Columbia College St.Louis Mo.
Degree earned: Bachelor of the Arts in Psychology, Bachelor in Science Human Services. 5 year program completed in 4 years.
COMMUNICATION
I have worked in management for 7 years, I built a strong team of drivers and sales associates, that worked at a very high level. With my level of experience in Psychology with a focus on human behavior, as well as my studies in Human Services, I have found that helping people is one of my strongest assets. Accompanied by a love for building valuable relationships with customers makes me a very powerful member of any sales team.
LEADERSHIP
So working in management for as long as I have, you learn how to be a invaluable leader, and the best leadership comes from a foundation of being a great listener, so as to learn your roll and help the team become very successful. He who has followed can now become the leader.
REFERENCES
Brandon White: Commercial sales Manager Autozone
Work with him for 3 years, 314-***-****.
Latoya Cole: Customer service manager/ accounting,
worked with her for 5 years, 217-***-**** Shriners Hospital.
Jeffrey Manning: Communication Specialist
worked with him for 5 yeras, 314-***-****.