SHAUKAT ALI
Cell: 416-***-****
**** ******** ***** *********** ** L5M 4S3
E-mail:**********@*******.***
PROFESSIONAL EXPERIENCE
Allegion Canada Inc Aug 2015-Jan 2016
Order Processing Representative Responsible for collection of goods and quality control of customer’s orders using dedicated software. Checking inventories to locate requested products, reviewing orders for accuracy, preparing documents.
Amazon-Canada Apr 2015-Jul 2015
Order Processing Representative Involved in daily operation for collection of customer’s orders using RF / Cheery Picking Machine and processing of documentation for shipments with accuracy to exceed daily and weekly production for achieving targeted goals.
Heritage Casting (HCI) Canada Jan 2015-Mar 2015
Purchasing and Inventory Management Co-ordinator Responsible for Purchasing of goods/services, Involved in repairs of machinery, fabrication & technical communication with vendors / technical staff. Processing of purchase orders, RFQ, RFP, RFI. Inventory & data management, reporting to Project Co-ordinator & CEO
Menlo Worldwide Logistics – Canada Sep 2012- Dec 2014
Service Representative (Quality Award Aug 2013) Reviewed and verified order information and shipping points to ensure 100% accuracy, Prepared and processed customer orders, Trained and developed employees on proper inventory control procedures, ordering processes and quality control.
Tesco Stores Limited – United Kingdom Sep 2011-Sep 2012
Customer Service Representative
Responsible for dealing with valued customers on checkout / customer service desk. Maintaining warehouse inventory and ECOH at all levels. Handling Cash, Cheque and Credit Card transactions
SCI / Amazon- Canada Sep 2010-Aug 2011
Service Rep / Operation Support Preparation of customer’s orders, processing, quality control and staff management. Resolve operational problems within the defined schedules and service level agreements. Handle escalated issues and follow-up on outstanding issues promptly using Oracle / SAP, Involved in receiving of goods and replenishment.
Tesco Stores Limited – United Kingdom Sep 2004-Aug 2010
Assistant Warehouse / Customer Service Receiving and processing warehouse stock products. Performing warehouse inventory controls and keeping for audits. Keep a clean and safe working environment and optimize space utilization.
Texcel Technology / Lee Crossing – United Kingdom Sep 2007-Dec 2007
Buyer / Purchasing Assistant Purchasing of goods & services, supplier selection, negotiation, communication / database using MS word, spread sheet, (sage line150).Responsible for repair & maintenance of machinery / appliances, inventory management and accuracy of records keeping. Maintaining relationship with existing suppliers
Pioneer Cables Limited (ISO 9002) May 1994-April 2004
Materials/Purchasing Manager Responsible for the development of strategic initiatives to the Purchasing & Inventory functions through the implementation of best practices that align with the overall business goals. Managed multiple procurement projects through all phases of the procurement lifecycle including RFP, RFI, RFQ, RFT. Develop & manage purchasing and inventory policies, standards and strategies to ensure optimum quality, cost and timely delivery, quality assurance procedures for the company's vendors that meet customer and company expectations.
Bawany Metals Limited Apr 1991-Apr 1994
Purchase Officer Responsible for purchasing of goods and services as required by the mechanical, electrical, electronics, quality control & packaging departments. Inventory management, technical communication, repair/maintenance of machinery & appliances for head office & plant
Stereo Electronics Limited Feb 1989-Mar 1991
Purchase Officer Responsible for Purchasing of Electrical, Electronic, Mechanical parts, supplier’s selection, technical communication, price negotiation, etc Analyze market, customer and delivery systems to assess present and future material availability and alternative sources of supply.
EDUCATION
Supply Chain & Logistics Diploma (CANADA) National Academy of Health and Business
Diploma in Business Administration (UK) Oxford College of Management Studies
O.C.P. (PL / SQL, Developer 6i) Orasoft Training Institute
Masters in Computer Science (IT) PIMSAT
Bachelor of Commerce University of Karachi