JUSTIN J. VEAL
**** ***** **** **., ***** Pleasant, SC 29464
*********@*****.***
SUMMARY
** ***** ******* **************/**** entry experience
* ***rs Corporate Account Executive
5 years coaching, training, and instructing in physical activity and water sports
4 years children’s camps, after school counsel, and program administration
PROFESSIONAL EXPERIENCE
BLACKBAUD, Daniel Island, SC 10/14 – Present
Customer Renewal Representative (10/16-Present)
Managed upwards of 170 accounts a month
Presented client with upcoming renewal options.
Partnered with the non-profit organizations to ensure their needs are met with current available assets
Secured 100k plus in revenue each month for Blackbaud
Nominated and held title of “Top Dog” with in my department
Client Account Development (3/15-10/16)
Managed all aspects of incoming sales for multiple products within Blackbaud
Designed multifaceted options for non-profit solutions to meet client needs
Worked with clients to gain maximum use between fundraising events, finance tools and donor management systems (Financial Edge, Razor’s Edge, and E-tapestry)
Improved outbound call strategy by recommending research of the organization before calling in
Account Development Representative (10/14-3/15)
First point of contact for incoming sales leads
Documented needs of the organization for the best fit of Blackbaud solutions
Scheduled appointments for Sales representative in all categories, non-profits, higher education, online tools, financial and fundraising tools
Chosen for a created position centering around connecting on a personal level business to business
AMERICAN BENEFIT SERVICE, Daniel Island, SC 3/12 – 6/14
Insurance Recruiter / Appointment Setter
Generated new business consistently
Contracted with insurance agents nationwide to sell ABS services
Maximized sales by assisting agents with all health care plan options in their field
Contacted Medicare recipients to set appointments to discuss ABS service offerings
SOUTH CAROLINA AQUARIUM, Charleston, SC 11/11 – 3/12
Front Desk, Theatre Operator
Conducted tours of aquarium and oriented customers to theatre experience
Coordinated all shows in theatre
Generated sales of souvenir photographs
MEN’S WAREHOUSE, Charleston, SC 1/11 – 10/11
Customer Service Associate
Designed clothing arrangements to meet client needs
Assisted customers in finding the perfect fit and style
Negotiated tuxedo rentals
DRAYTON HALL ELEMENTARY, Charleston, SC 8/06 – 6/10
Assistant Director for Afterschool Program
Tracked attendance and performance for multiple grades of children
Designed activities to enhance learning
Coordinated after school schedules for instructors and children
Enhanced parent satisfaction by reaching out to parents to address any concerns
EDUCATION & NOTABLE TRAINING
High School Diploma, West Ashley High School, 2005
Business Management Studies, College of Charleston, 2005-2006
Leadership & Personal Development, 2010-present
oAttended a minimum of 4 conferences yearly with keynote speakers such as: John Maxwell, Teri Savell Foy, Coach Mike Krzyzewski, Chris Gardner, John Calipari, Oliver North, Bob McCuen. Phillip Fulmer, Inky Johnson and Jocko Willink & Leif Babin
oListened to podcasts and/or CD’s on a regular basis.
oAttended trainings several times per month. Subjects included: Leadership, work ethic, building relationships, delayed gratification, motivation, personal development, consistency, discipline, vision, game planning, long term thinking vs short term thinking, team development, extra mile effort, sales, and product promotion.
oRead books including: Magic of Thinking Big, Bringing Out the Best In People
COMPUTER SKILLS
Sales Force
Microsoft Office: Word, Excel, PowerPoint, Outlook
Google: Gmail, Docs, Sheets, Drive
GoToMeeting
Zoom Web Conference
WorkDay
Adobe Acrobat (Not Proficient)
Financial Edge, Razor’s Edge, and E-tapestry (Not Proficient)