Leonid Dvorkin
**** **** *** ******, ***. ** G, Brooklyn, NY 11214
Home: (917) 340–2020
E-mail: adgrbt@r.postjobfree.com
Objective: Accomplished Sales Director with over 16 years of experience. Experienced in developing and leading a phenomenally successful sales team while consistently achieving and outpacing sales goals and performance measurables. Ability to problem solve and collaborate as an integral part of a cross-functional leadership team to increase revenue, profit, brand awareness.
Experience:
5-2019 Capital Stack / Director of ISO Relations
Increased territory sales from less than 4 million to 8.2 million within 1-year, exceeding quota by 12% in 2019 and 15% in 2020
Demonstrated an unwavering commitment to customer service, adding new customers while maintaining premium service levels with existing accounts
Served as point-of-contact for escalation of all issues related to multiple teams as well as for special requests
Managed staff recruitment and development
Managed all vendor contracts
Created reports to update the company on the portfolios progress
Managed the flow of day to day operations
Trained and oversaw daily operations of 16 teammates
9/2018 B2B Soft / Sr. National Business Consultant
Trained and oversaw daily operations of 16 teammates
Developed new strategies for the team to reach its goal
Provided floor sales leadership and supervised eight associates
Identify new prospects and revenue opportunity in each region
Establish relationships with business partners Metro PCS, Verizon, Boost Mobile, AT&T, Sprint & T-Mobile
Managed the flow of day to day operations
Worked closely with senior management team, reviewing potential issues affecting aging tickets
Working with new hires, and terminations
Worked with human resources and talent acquisition teams to document onboarding of new hires and terminations
9/2010 B2B Soft / A1Charge / Sr Regional Manager
Remarkable experience in POS industry
Ability to develop and test enhancements and new POS releases
Familiarity with Integrations, Merchant Processing and PCI compliance
Good understanding of POS products and applications
Great analytical and problem-solving skills
Profound ability to propose and evaluate technical solution alternatives
Ability to work effectively in a flexible and changing environment
Excellent customer service, organizational and communication skills
Direct and supervise employees engaged in sales, inventory-taking, reconciling cash receipts, or in performing services for customers
Develop and execute a strategy for selling products and services to merchants in the assigned market
Identify new prospects and revenue opportunity
Establish relationships with key internal business partners (e.g. Retail, Business Banking, etc.) and provide them with an overview of our company to further expand business
09/2004-07/2010 – Great Liberty Funding / Branch Manager
Initially hired as a Loan Officer, promoted to Branch Manager
Created effective presentations
Collaborated with attorneys, realtors, title agencies and banks
Utilized qualified leads to close new prospects
Interacted with clients from the time of the application to the closing date
Pre-approved new Home Buyer’s
Checked Credit History
Was available to clients after hours
Managed all HR issues, including the hiring of staff members
Held responsibility for training new loan officers, telemarketers and assistants
Established business rapports with decision makers in other businesses affiliated with the industry
Managed a group of 12 Junior Loan Officers
Created reports using statistical market data to grow and expand client base
Gathered all the initial paperwork for new accounts, disbursed it to the lenders and all parties involved in the transaction
Managed and updated customer database
Distributed leads to the Loan Officers
Overseeing everyday operations
Computer Systems: Microsoft Office (Word, Excel, and Power Point) and Calyx Point
04/1998-09/2004 – HCI Mortgage Bankers / Loan Officer
Initially hired as a telemarketer while training to become a Loan Officer, Promoted to Senior Loan Officer
Received award and promotion to Junior Loan Officer for being a top producer
Managed and trained a team of 6 tele markers
Prequalified refinances that were issued by the telemarketers
Worked directly with the processors to insure efficient turnaround time
Worked directly with real estate appraisers
Education
02/2013 – 7-2017 Kharkiv National Agrarian University named after V.V. Dokuchaev
Bachelor’s degree – Bachelor of Science in Management
Graduated July 2017
09/1994 –7/1996 New York Military Academy Cornwall, New York
Graduated in 1996
Languages: Fluent in Russian and English