Store Manager Branch

Tonya Mason

615-***-****

OBJECTIVE

Experienced Leader who operates with unquestioned integrity looking to secure a position with a dynamic organization which offers a positive team environment and future growth opportunities.

RELEVANT WORK EXPERIENCE

COVINGTON CREDIT

Branch Manager

Perform daily store, managing and customer duties including: December 2013 - Present

• Trains and motivates team to achieve profitability goals

• Approves, closes and completes all loans issued as well as handles delinquent accounts

• Creates branch reports displaying locations current position

• Submits and approves employee time sheets

• Discuss and implements with corporate actions pertaining to salaries, disciplinary and termination

• Develops and assign’s daily work assignments for employees to maximize performance

• Directly handles all problematic issues pertaining to accounts, customers and collections

• Oversees all collection efforts via phone, mail and field work

• Assigns and analyzes field routes to maximize company profitability

• Oversees and balances all monies received and deposited to the bank

SMX

Inventory Control Specialist

Performs daily duties to ensure maximized profitability: October 2012-December 2013

• Responsible for ensuring all counts are accurate within the company’s inventory

• Ensure all customer orders are filled correctly and timely

• Ensure that all orders are packed accurately to prevent damaging

TITLE MAX

Store Manager April 2012-October 2012

Maintain store performance and customer satisfaction:

• Approve and determine loan values based on company standards

• Performed all opening, closing and securing procedures of the store

• Maintain customer accounts by accepting payments and processing vehicle liens

• Maintained customer files in accordance with company regulations

• Balance monies accepted and ensure deposits are made timely

UNITED STATIONERS

Manager July 1999-November 2011

• Ensure proper staffing in pertinent departments

• Oversee employee performance to ensure orders are filled/shipped correctly

• Train and enforce company policies with all employees

• Maintain accurate customer files and ensure accounts are updated appropriately

• Assisted in setting up new facilities in other states and improve processes in existing facilities

AWARDS

• Best Performance for Best Shipping Record company wide

• Employees received Bravo awards

SKILLS

Strong analytical and problem solving skills

Accounting Software Applications – Accounting Principles

Proficient in Microsoft Office

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