Technical Support Representative
Resume:
Jhoedy Ann L. Jajurie
Contact: 093********
Email:
*********.*******.*@*****.***
Personal Information:
Date of Birth: July 1, 2000
Age: 20
Religion: Born Again, Christian
Languages: English, Filipino
Address: #350 Paraiso St. Barangay Poblacion, Mandaluyong City
Objectives
To secure a responsible career opportunity to fully utilize my training and skills, while making a significant contribution to the success of company.
Educational Background
College:
Adamson University
U. N. Avenue, Ermita Manila
Bachelor of Arts in Communication
Started in August 2018
Senior High School:
Saint Francis of Assisi College
With High Honors
Bagumbayan, Taguig City
2016-2018
High School:
Taguig National High School
Lower Bicutan, Taguig City
2014-2016
Heaven’s Door Christian Academy
Upper Bicutan, Taguig City
2012-2014
Work Experience
Company: Harte Hanks
July 2019-Present
Knowledge & Skills
Communicate with customers in a courteous, friendly and professional manner using agreed procedures
Listen attentively to customer needs; demonstrate empathy while maximizing opportunity to build rapport
Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer
Maintain basic knowledge of client products and/or services
Character Reference
John Keishner Romero
Information Technology, DOST
Upper Bicutan, Taguig City
Maria Kristina Garcia
Customer Relations Representative, Sykes Asia Inc.
Shaw Boulevard
Nikki Basilla
Account Specialist, Land Bank of the Philippines
Malate, Manila
Contact this candidate