Administrative Assistant Customer Service

Location:

Salary:

50000.00

Posted:

October 08, 2020

Janet L. Rosch

*********@*****.***

PROFESSIONAL SUMMARY

Committed and motivated Administrative Assistant with 27 years of experience and exceptional

customer service and decision-making skills. Strong work ethic, professional demeanor and

great initiative. I'm seeking a permanent position with a growth-oriented company so I can utilize

my knowledge of banking.

SKILLS

Administrative operations Use of Salesforce

Organization and Efficiency Use of Microsoft suite Products

Use of Cisco Webex Use of Buildertrend

Attendance record preparation

EXPERIENCE

March 2020 – Current

Data Entry – Part Time (Remote) – Dixon Construction – Phoenix, AZ

Entering new and updated information to system for Vendors/Subs

Input Estimates and Bids in Buildertrend

Collecting Insurance, ROC Info to update to system

Aug 2014 - February 2020

Administrative Assistant – First Midwest Bank – Chicago, IL

Provided administrative support to Loan Officers, Relationship Managers, and Treasury

Management

Maintained existing relationships with exceptional customer service

Assisted in onboarding new clients

Opened and closed Checking and Saving accounts

Monitored daily overdrafts

Assisted in booking/closing commercial loans

Processed advances, pay downs, and commercial loan payments

Processed wire payments

Generated reports for Relationship Manager and Treasury Management officers

Coordinated in person meeting and conference calls

Responsible for uploading confidential documents

May 1996 – Aug 2014

Administrative Assistant – Banco Popular – Chicago, IL

January 1991- May 1996

Administrative Assistant – Capital Bank – Chicago, IL

EDUCATION - Wilbur Wright Junior College 1989-1990