ANDREW P. ROUGHGARDEN

** ******** ****** ******* ****, New Jersey 07407

551-***-**** adgqce@r.postjobfree.com

Senior Systems Engineer

Results-oriented Information Technology professional with a broad understanding of technology needs in multiple business sectors including legal, accounting, architecture, bio-medical, laboratories, direct marketing, hospitals, and major financial institutions. Easily identify corporate needs for business continuity with their network, server, and data structures.

Microsoft Server 2019, 2016, 2012 VMware ESXi (up to v6.7) Microsoft Hyper-V Server clustering load balancing

Microsoft Windows 10 Azure Active Directory Amazon World Services Cisco Catalyst switches HP Aruba Switches Cisco ASA Fortinet Firewalls Office 365 Hosted Exchange Migration

Veeam, EVault & Axcient Backups managed wifi systems

PROFESSIONAL EXPERIENCE

ALL COVERED IT SERVICES FROM KONICA MINOLTA. New York, New York 2012-Present

A $60 million revenue top 10 ranked managed services provider by MSPmentor 501 in the small and medium sized business market with over 500 engineers in 25 markets across the United States serving over 3000 clients.

Systems Engineer:

·Lead northern New Jersey team in client onboarding, monitoring team work on setups & transitions and follow through on All Covered best practices.

·Lead northern New Jersey new systems engineers as they came into team to All Covered standards and best practices.

·Designed, built, configured and supported Microsoft Server 2019, 2016, 2012 and 2018 R2

·VMware ESXi and Microsoft Hyper-v server virtualization – Designed, built, configured and supported for multiple host environments connected to SAN environment

·Setup, managed and supported Office 365 including migrating from Skype for Business to TEAMS for corporate environments

·Migrated Microsoft Exchange in-house servers to Office 365 with Azure AD Connect for single sign-on environment.

·Setup, configured and managed email protection web based systems including Proofpoint

·Managed Active Directory environments with group policies and scripts as required

·Patch management and application installation automation utilizing Powershell scripting & n-able

·Imaging of Windows workstations and servers utilizing Microsoft SCCM

·Cisco Catalyst and HP Aruba switches – configured, setup, and managed

·Cisco ASA and Fortigate firewalls – configured, setup, and managed

·Designed and implemented network topology using VLANs for security and management.

·Utilized Axcient, Evault Veeam and other backup solutions for both onsite and offsite backup retention

·Developed relationships and worked with internal development teams and external vendors to define project plan, schedule and hand-off processes and deliverables.

·Formulated and executed business continuity plans to minimize downtime for business critical applications and safeguard vital data

·Maintained accountability for on-time, on-schedule completion of system development and data migration projects.

·Maintained extensive knowledge of current and emerging IT technologies and serve as an advisor to executive staff on information security practices and procedures

ANDREW P. ROUGHGARDEN Page 2 adgqce@r.postjobfree.com

MHK CONSULTANTS/COMPUTER & FINANCIAL ASSOCIATES. Wayne, New Jersey 2010-2011

A managed services provider for information technologies solutions specializing in construction and accounting industries serving the New York and New Jersey regional area.

Network & Systems Administrator:

·Migrated Windows server network to Citrix cloud solution on VMware server environment.

·Configured client solutions for remote and mobile access to applications via Citrix

·Migrated in-house email solution to Microsoft Exchange 2007 and configured for mobile access.

INDEPENDENT CONSULTANT. New York, New York 2006-2009

Independent technology consultant for corporate law firms and not-for-profit corporations in the performing arts industry.

Network & Systems Administrator:

Consulted on daily information systems planning and maintenance as well as strategies to maximize workplace efficiency. Implemented and managed Windows imaging and automated installs utilizing Windows Automated Installation Toolkit and Symantec Ghost.

·Managed not-for-profit company network and systems maintenance and standards. Provided reporting and feedback on network stability and upgrade needs.

·Planned & implemented desktop and laptop upgrade strategies for Windows 7

·Managed daily server operations and advised on upgrade strategies

IBM GLOBAL SERVICES New York, New York 2002-2006

A $58.8 billion revenue fortune 100/S&P 500 component company with 190,000 employees in the managed services information technology sector servicing enterprise level clients for server, switch, security, and desk side support

Mount Sinai/MY Medical Centers, Network Data Center Administrator, New York, New York

·Installed and configured all Windows servers in 2 data centers in compliance with HIPPA requirements.

·Managed the change management process for all server environment changes

·Interfaced with application development team for design and implementation needs.

Reuters, Senior Systems Administrator, New York, New York,

·Created and implemented an image for new Windows XP workstations for uniform configuration and set-up.

·Designed and implemented an asset management procedure for collection and tracking of new and existing desk side computers.

S1/Valley National Bank, Senior Systems Administrator, Wayne, NJ,

·Managed team of 5 in deployment, configuration, and installation of new Windows XP teller workstations

·Tracked and inventoried all new equipment over all bank branches in New York and New Jersey region.

American Express, Senior Systems Administrator, New York, New York,

·Managed network environment and relations for General Counsel’s office and Human Resources.

·Managed desktop services team of 5 meeting all corporate deliverables as required.

ANDREW P. ROUGHGARDEN Page 3 adgqce@r.postjobfree.com

AMERICAN EXPRESS New York, New York 2000-2002

A $33 billion revenue Fortune 100/S&P 500 component company with 62,800 employees globally in the financial services industry.

Senior Systems Administrator: issues.

·Lead onsite deskside engineering team on post-September 11, 2001 move back into global headquarters.

·Managed and worked with disaster recovery of network environment and 5,000 user environment in the New York City global headquarters following September 11, 2001.

·Implemented asset management recording procedure for the Creative Media department for all computer equipment which was instrumental in full insurance recovery following September 11, 2001.

SIMON & SCHUSTER/PEARSON EDUCATION New York, New York & Upper Saddle River, NJ 1998-2000

A $809 million revenue top 4 English publishing industry leader.

System Administrator:

·Desktop computer upgrade (PC & Mac) for entire company utilizing Symantec Ghost for imaging

·Implemented Y2K network preparation for all desktop workstations (PC & Mac) and servers.

·Upgrade and troubleshooting of Macintosh publishing division.

EDUCATION / PROFESSIONAL DEVELOPMENT

Master of Divinity New Brunswick Theological Seminary New Brunswick, New Jersey

Bachelor of Science in Economics Elizabethtown College Elizabethtown, Pennsylvania

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