Manager Case

LaSonya Michelle Reed

** ******** ******, **** ***, Forest Park, Illinois 60130

Telephone: 773-***-****

Email: *************@*******.*** 0r Email: ****************@*****.***

OBJECTIVE:

Seeking a Social Service position with a progressive company. Utilize educational and experience achievements for more than 20 plus years as in the social service field. Help individuals achieve better mental, physical, and emotional health.

EDUCATION:

McCormick Theological Seminary, Chicago, Illinois. Master of Divinity, M.Div. Graduate May 2012.

Illinois Department of Children and Family Services DCFS Case Manager Licensure. Foundations. 2005.

Erikson Institute Graduate School in Child Development Irving B. Harris. Certification. June 2003.

Northeastern Illinois University, Chicago, Illinois. Bachelor of Arts, BA. May 1998.

EXPERIENCE:

JCFS Chicago. Supervisor, Case Management. January 8, 2020 to present. 216 W. Jackson, Chicago, IL. 60606. Supervisor: Hillery Morris. Telephone: 312-***-****. Responsibilities: Supervising 5 to 1 case managers with reunification efforts. Managing case managers in the Child Welfare system. Collaborator with case managers, clinicians, families, client, court personnel; Attorneys, and foster parents to develop strong relationships. Provide Child Welfare case managers supervisory support and leadership. Build program guidelines while working in collaboration with DCFS. Providing skilled supervision of case managers, clients, and families. High standard of modeling professionalism. Serve as Leader, coach, mentor, and instructor for case management staff. Host clinical meetings to assigned Child Welfare Case Managers. Supervise and manage, Child and Family Team Meetings (CFTM), Administrative Court Reviews (ACR’s) and Court for Child Welfare Case Managers. Makes recommendations for hiring, continuing, or terminating employment of staff. Oversees implementation of case management individual treatment plans. Oversees administrative tasks related to assigned cases, i.e., records, agency forms, DCFS forms, policy and procedures adhered to from DCFS and JCFS, case reviews, and consultation scheduling. Provides on-call support as a member of the supervisor rotation. Active Team Leader.

SOCIAL SECURITY ADMINISTRATION. Benefit Authorizer. August 31, 2009 to January 15, 2018. 600 W. Madison, Chicago, IL. 60616. Manager: Wanda Hampton-Davis. Telephone: 312-***-****. Responsible for providing legal authorizations for Social Security Beneficiaries, computation of financial rates, termination and status of benefit claims inquiring for customers. Engaged in nine months of classroom module training, weekly status testing components for accuracy, skill level achievement and service continuity. Maintained the process of legal documentation for customers and completed accurate case filings. Managed and worked weekly call center 1-800 national incoming call center calls.

SOS CHILDREN’S VILLAGES ILLINOIS, Child Welfare Specialist / Case Manager. August 2004 to August 2009, 7900 S. Parnell, Chicago, IL 60620. Supervisor: Daina Andrews. Tel. 312-***-****. Responsible for providing comprehensive case management services to DCFS children, including assessments, referrals, placement, supervision, service plan formation and implementation. Involvement with biological families. Maintained complete, accurate and current service reports on children / families, including writing case notes, six-month summaries, court reports, permanency reports and conduct quarterly audits of filing system. Conducted Administrative Case Reviews (ACR’s), attended court, staffing and advocated for clients and families.

TRAININGS / CERTIFICATIONS

2020 DCFS Models of Supervisory Practice

2009 DCFS CANS Specialty: Child & Adolescent Needs Specialty

2008 Psychological First Aid / Trauma

2005 Child Welfare Specialist

2002 Department of Public Health Client Centered Trainer

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