Computer, Customer Service, Receptionist, and Assistant
Resume:
TRACY LYNN RYKS
*** *** ** *. ***** NUMBER:
MONTROSE, MN 55363 763-***-****
OBJECTIVE: Seeking a position involving the Customer Service or Social Works field.
EDUCATION:
**** *** ******-**icer High School
Graduated High School Diploma
1995-1996 Ridgewater College first year in pursuit of an Associates Degree towards Social Works
1996-1997 Ridgewater College
Graduated Diploma of Occupational Proficiency for Graphic Design
2019-2020 Ridgewater College second year in pursuit of an Associates Degree towards Social Works
Graduated Associates Degree in Spring May 2020
RELATED CAPABILITIES:
Trained on computer programs:
MS PowerPoint (2019-2020)
MS Word (2019-2020)
MS Excel (2019-2020)
Playcad 1998-2001 versions
Computer Graphics: Studio Viz, Pro Engineering, and Adobe Illustrator 5.5
Multimedia- Adobe Persuasion 3.0
Desktop Publishing: Pagemaker and QuarkXpress
Other capabilities related:
Volunteering as a Girl Scout Leader from 2008 to 2018 – Both of my daughters aged out of Girl Scouts
Volunteering as a Cub Scout Leader/ Boy Scout Leader from 2008 to current – My oldest reaching Eagle and my other son is working on his Eagle status.
Volunteering as a mentor for Youth at our church in Big Lake at Riverside Church.
Mentoring and serving as a group leader for 11th/12th Grade girls.
Formerly spending many years running and mentoring church youth programs.
Volunteering at many community outreach programs and helping with CMN with Walmart.
JOB EXPERIENCE:
NOVEMBER 2004- FEBRUARY 2019
WAL-MART
BUFFALO, MN 55313
PHONE NUMBER: 763-***-****
Position: Department Manager/ Customer Service Manager
Responsibilities:
Training and supervision of associates using guidelines, structures and procedures.
Serving and helping customers with questions, merchandise returns, payroll cashing and money orders/grams and ensuring all the customer needs were met.
Utilized in part of interviewing, hiring of associates, giving reviews and typing of the reviews for many associates.
Handled private/HIPPA information, keeping records confidential of both customers and associates.
Utilized different software to order and manage department using demographics gathered by geographical and economical locations
Handled pricing and promotion of merchandise using applicable laws, both federal and local.
Communicated with sales representatives of many different companies to ensure their needs were met.
SEPTEMBER 2001 – OCTOBER 2004
TRACY’S DAYCARE
604 1ST ST N,
MONTROSE, MN 55363
PHONE NUMBER:
Position: Day Care Provider
Responsibilities:
Taking care and being responsible for children between infants to school age.
Providing quality and affordable care for children.
Trained and State Licensed.
Keeping book keeping, cleaning, and updating all requirements to meet all state needs.
On the meal program ran by Minnesota State
Pre-school curriculum and providing activities charted daily for parents.
MARCH 1998-AUGUST 2001
LANDSCAPE STRUCTURES
DELANO, MN 55328
PHONE NUMBER: 763-***-****
Position: 2D/3D Designer
Responsibilities:
Worked on Studio Viz and Playcad software developing playgrounds
Answered phone calls from representatives and organized system for delegation of job requests
Trained in new employees on 3D/2D programs
Helped develop an archive for 2D/3D designs for quicker turn-time for reps
Ran quotes and worked on site plans
AUGUST 1997-FEBRUARY 1998
KANDIYOHI PUBLISHING
SPICER, MN 56218
Position: Ad layout designer/ photo publisher
Responsibilities:
Worked on 3 newspapers as the only ad layout designer
Designed new ads and copy for customers weekly
Produced photos for the paper using Photoshop and developed film
Answered the phone for any questions or concerns for the ads or photos
Developed full page layouts and inserts for companies
REFERENCES:
Chole Eby
502 2nd St. N
Delano, MN 55328
Co-worker/Customer Service Manager at Walmart
Braedy Silva
Supervisor/Assistant Manager at Walmart
Buffalo, MN
Tamara Grevious
806 Steamboat Lane
Montrose, Mn 55363
Co-Worker/Dept Manager at Walmart
Brandy Poukka
Supervisor/Assistant Manager at Walmart
Buffalo, MN
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