Staff Assistant

Methodical, versatile, and service-oriented professional, offering well-rounded experience in medical administration and operations; coupled with strong clerical background.

Areas of Expertise

Inventory Management Patient Scheduling Budget and Payroll Administration Medical Billing and Coding

Patient Flow Coordination Data Gathering and Analysis Staff Training Conflict Resolution

Professional Experience

Maryland National Capital Park & Planning Commission Brandywine, MD

Fitness Manager/Administrative Assistant Oct 2019–Present

Effectively provide administrative support to various departments and leadership teams, and closely coordinate with other affiliate agencies and departments within the organization.

Manage and maintain sensitive data, files, as well as meeting schedules/agendas, and expense recording, while disseminating mail and correspondence, and handling phone calls.

Lead the development of sports program for all ages within the facility, as well as opening and closing operations and procedures.

Carry out scheduling and arrangement of fingerprinting for seasonal employees; screening of all seasonal employees; and keeping of log for all staff training.

Provide assistance in selecting and training staff as well as recommending disciplinary actions as needed.

Create all strategic plans and monthly and annual reports as well as project timelines to manage program logistics while monitoring and projecting monthly revenue goals established by the fitness manager.

Provide personnel support with hiring packets, interview tracking, and on-boarding process, as well as informal, ongoing feedback to employees and formal performance evaluation and supports.

Efficiently perform key administrative functions and projects such as:

−Setting up equipment, rooms, and materials, while maintaining inventory on all fitness equipment;

−Coordination of materials, mailings, binders, meetings/events, and inventory management;

−Processing of invoices and payroll, documentation of meeting minutes, and resolution of human resources issues and concerns;

−Creation and filing of personnel folders and submission of personnel action form for new hires, termination, and anniversaries;

−Research on different topics needed by the fitness director;

−Management of projects and development and ordering of supplies and equipment needed for the Fitness Department; and

−Receiving and delivery of invoice to vendors and to finance staff to purchase.

Adventist Healthcare Urgent Care Takoma Park, MD

Medical Assistant Apr 2010–Apr 2020

Schedule patient’s appointments and ensure preparedness of patients for examination performed by nurse practitioner or physician.

Obtain patient vital signs as well as medical, surgical, and medication history while entering information into electronic medical record (EMR) system.

Take charge of collecting and preparing laboratory specimens; processing and refilling prescription; sanitizing patient rooms; and stocking exams rooms.

Proactively aid physician with medical procedures and the removal of sutures and changing of dressings, while advising patients on treatment procedures.

Earned recognition for winning Above and Beyond Medical Assistant Award in 2016.

MedStar Medical Group Silver Spring, MD

Senior Medical Assistant Mar 2016–Nov 2019

Delivered support to physicians in preparing patient for examination.

Fulfilled various tasks such as obtaining vital signs, executing routine tasks and procedures, and encoding information in electronic medical record keeping system.

Administered log system and carried out required patient follow-up for Pap smears, pH levels, HIV, mammogram, and STDs screening.

Observed strict compliance with Medstar Health mission, vision, goals, objectives, and patient care philosophy.

Conducted selected laboratory testing such as pregnancy test, urinalysis, microbiology TB skin testing, ECG, pulmonary function tests, vision, and hearing testing as well as removed sutures and staples.

Performed venipuncture and finger sticks on children.

Held responsibility in cleaning and sterilizing equipment as well as arranged exam rooms for patients.

Handled multiple initiatives such as gathering and processing specimens; finalizing requisitions; and recording log tracking book or other applicable forms.

Steered efforts in driving safe, secure, and healthy work environment by complying to standards and procedures as well as to legal regulations including utilizing personal of protective equipment at all times.

Rodney L. Ellis, Internal Medicine Greenbelt, MD

Medical Assistant Jan 2015–Mar 2016

Offered assistance to doctor with examinations and procedures, while taking vitals, operating EKG’s, and executing various laboratory tests and injections.

Generated referrals and organized appointment schedules while performing billing and coding into internal office computer system.

Demonstrated efficiency in administering front desk and other duties.

Guaranteed the coordination of patients, EMR, and Athena.

Education and Credentials

Coursework in Medical Assistant: Dec 2015

Westwood College, Arlington

President’s Awards

Certified Medical Assistant (Valid Until: Jun 2021)

American Association of Medical Assistants (AAMA)

Certified Clinical Medical Assistant (CCMA) (Valid Until: May 2021)

Basic Life Support (BLS), Cardiopulmonary Resuscitation (CPR)

and Automated External Defibrillator (AED) (for Renewal)

American Red Cross

First Aid, Jul 2019

Technical Skills

Microsoft Office Suite (Word, PowerPoint, and Outlook) Zoom Google Teams Skype LinkedIn

Typing Speed: 44WPM

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