Ashlee Keating
Justice, IL
***********@*****.***
Authorized to work in the US for any employer
Work Experience
Assistant Manager
GOODWILL INDUSTRIES
August 2014 to September 2020
Supports the Store Manager in leading a team of 4 managers and 30 employees in warehouse and retail setting.
Oversees associates and non-exempt leadership providing adequate donation, warehouse and/ register coverage.
Performs all daily functions of store operations such as:
• Opening and closing the facility.
• Preparing daily break schedules.
• Daily payroll processing with Ultipro.
• Basic POS/ cash handling functions.
• Drives daily production and sales goals by auditing product to ensure it meets quality standards.
• Ensures accurate transportation counts are input daily for warehouse inventory and supply needs.
• Ensures disposal and recycling needs are met.
• Responds to and communicates all necessary information from corporate in a timely manner. Promotes store sales through excellent customer service. Ensures store standards are in place by maintaining a clean and attractive facility utilizing merchandising and display strategies.
Utilizes reports through PowerBI to analyze sales and production data and implement strategies to drive sales and meet production goals.
Completes store schedules while staying in line with payroll budgets and ensuring daily production and sales goals will be met.
Assists the store manager in recruiting, interviewing, hiring, orientation, and training of all new hires. Assists in the development of associates with the completion and distribution of introductory and annual performance appraisals.
Ensures coaching conversations and corrective actions are distributed in accordance with Goodwill policies and procedures.
Focuses on individual and store production goals while maximizing the value of all donations to achieve budgeted sales and margin.
Coaches production staff monthly to ensure they are meeting their individualized goals and following accurate pricing guidelines.
Oversees product rotation to ensure a continuous flow of new merchandise. Ensures weekly supply needs are met while maintaining expenses below or at the budgeted level. Store Safety Captain; Familiar with OSHA and CPSC regulations. Ensures facility operates within safety standards with the completion of weekly and monthly safety audits and drills. Displays a positive and upbeat attitude with the staff as well as excellent customer service and verbal communication.
• Forklift Certified.
• CPR/AED Certified.
• Experience with Microsoft Office 365.
Assistant Store Manager
PARTY CITY CORP
October 2004 to July 2014
Performs supervisory duties such as opening and closing the store, preparing bank deposits and POS functions.
Review and reacts to corporate communication through email and weekly planners. Maintains assigned Zones throughout the store. Responsible for the stocking and down stocking. Ensures proper labeling and signing as well as monthly AD. Participates in the lows and outs process for inventory, reordering low or out of stock product. Performs seasonal pack away processes and seasonal transitions. Receives, scan and process daily deliveries and file paperwork accordingly. Complies with corporate Loss Prevention and Human Resources policies and procedures. Prepares the weekly schedules as well as processing weekly payroll. Assists in the recruiting, hiring, training and development of all associates.
• Hired in 2004 as a seasonal associate.
• Promoted to Team Leader in 2006. Promoted to Assistant Manager in 2010.
• Participated in remodel teams for about 10 store opening projects.
• Performed duties of General Manger and directed staff during peak season and hit generated sales target when our location was without a General Manager. Education
HIGH SCHOOL DIPLOMA
QUEEN OF PEACE HIGH SCHOOL
May 2005
Skills
• POS
• Profit & Loss
• Leadership
• Microsoft Office 365
• Cash Handling
• Forecasting
• Logistics
• Budgeting
• Power BI
• UltiPro
• Business Analysis
• Auditing
• Team Management
• Loss Prevention
• Recruiting
• Merchandising
• Employee Orientation
• Pricing
• Retail Management
• Interviewing
• Human Resources
• Payroll Processing
• Management
Certifications and Licenses
CPR/AED
August 2019 to August 2021
Additional Information
I maintain composure under pressure and focus on the task at hand. I'm a quick learner and always put in extra effort when necessary to receive satisfactory results. I demonstrate a strong sense of urgency and approach work in a logical and efficient manner to meet deadlines and commitments. I work great as a team as well as independently with the ability to lead, delegate and motivate staff.