GARUBA BALA JOSHUA

Address: **, ***** ******** ******, **** Lagos

Email: adgpum@r.postjobfree.com Telephone: 081********

PERSONAL STATEMENT

A proactive, customer-focused person with a successful, positive and confident approach. Well-developed skills in forming trusting relationships with customers as well as quickly reacting to their needs and presenting the most apt products and services. Able to work well both in teams and on own initiative, with a proven record of contributing to process improvements. Resilient and confident, and works well under pressure. Seeking a role within a company in which to use acquired skills and interests.

EMPLOYMENT HISTORY

Dec 2018- 2020

Artee Group (Spar Nigeria)

Cashier Supervisor

●Attend to customer needs and providing excellent customer service

●Supervise Cashiers and Porters, making sure all activities follows companies procedures and guidelines

●Making all cashier keep proper account, eradicate theft and insert discipline

●Making of schedule for shift and working in hand with the Branch Manager, HR, Accountant and Auditor

●Attending to customer complains and Processing Sales Return

●Doing following up and making sure customers get the best experience with the assistant of the customer service executive

●Making sure all materials needed are available always

●Working together with other department and achieving target goals

2016-2018

Bells University Book Shop, Bells Drive, Ota Ogun State

Position: Supervior

●Attending to customers & create a welcoming environment and provides excellent customer service

●Controls inventory; determines quantity to order and when to order; authorizes special orders.

●Prepares written reports such as daily cash balancing reports and submits to supervisor.

●Coordinates and negotiates with sales representatives regarding merchandise and orders.

●Makes needed changes to work methods and procedures; communicates changes to staff.

●Performs periodic inventory checks and oversees annual inventory process.

●Opens store for business; closes and locks store daily.

●Prepares necessary paperwork such as work, time and cost records and various personnel forms

2015-2016

National Youth Service Corps (NYSC)

Position: Male Comprehensive High School,

Teacher

Responsibilities:

Thought Government and Commerce Subject.

Preparing lesson plans, teaching classes and evaluating student progress,

encouraging students and acting as teacher–advisors for students.

Running extracurricular sports, clubs and activities (voluntary).

Communicating with parents about students’ progress. Developed innovative approaches that were repeatedly held up as the model standards

EDUCATION

2011-2015

University of Jos in BSc. (Hons) Business Administration (Second Class Upper)

Plateau State

2012

WOFBI Institute / Basic Certificate Course

Ogun State

2009

Johnmark Computers Diploma in Desktop Publishing

Lagos, State

2003-2009

Divine Success School Senior Secondary School Certificate (SSCE)

Alakuko, Lagos State

1996-2002

Fecklad Private School First School Leaving Certificate (FSLC)

Alagbado, Lagos State

PERSONAL DATA

Date of Birth: 30th October, 1990

Gender: Male

Nationality: Nigerian

State of Origin: Plateau State

Place of Birth: Lagos

Marital Status: Married

Language: English, Yoruba and Hausa

Health condition: Exellent

INTERPERSONAL SKILLS:

●Highly capable of managing multiple projects simultaneously

●Understand company policies and can effectively ensure brand compliance

●Exceptional research, organizational skills and public relation minded

●Enthusiastic, hard-working, with a capacity to learn fast

●A detail oriented person

●Dedicated team player and can effectively work individually

VOLUNTEERISM

2009 Lagos State Polio Immunization Programmed, Alagbado, Lagos State.

Awards

Supervisor of the month( 3 time) Spar Supermarket,Opebi

Best Cashier (once) Spar Supermarket,Opebi

Highest Loyalty card(once) Spar Supermarket,Opebi

ADDITIONAL SKILLS

Software:

PowerPoint, Word, Excel, Corel draw, internet, Photography, and project research

INTERESTS

Song writing, sport and learning new things

REFERENCES ON REQUEST

Contact this candidate