Laureen Andrea Chalmers

Skills

●Proficient with Microsoft Word, Excel, PowerPoint

●Cerner

●Soarian Document

●Imaging

●Experian

●BLS Certified

Education

●Marymount University - 2807 N Glebe RD August 2016-Present Arlington, VA 22207

●High school: Friendship Public Charter School, 4095 Minnesota Avenue NE, August 2014- May 2016 Washington, DC 20019

Work Experience

IDEXX Laboratories, Glen Burnie, MD August 2020 – Present

Receive, prepare, and accession veterinary samples (blood, urine, feces and biopsies) for laboratory analysis and testing.

Remove specimens from transport bags and enter specimen data into a computer tracking system.

Rack and bundle prepared samples for delivery to each testing department.

Assist other lab personnel with specimen storage and ensuring that Turn Around Times are met.

Sanitize and maintain laboratory equipment

Properly dispose of biohazard waste

George Washington University Hospital, Washington D.C. Mar 2018 – August 2020

Senior Admissions Representative

●Manage patient pre-admission process including interviewing patients, confirming physicians’ admission privileges, and recording patient details in hospital’s database and using doctors’ bookings.

● Answer patient questions regarding admission procedures, mobile phone restrictions and room selection.

●Explain financial options to patients

●The collection and processing of payments.

●Keep an accurate record of payments received and then provide patients' insurance companies with the proper paperwork that reflects all related transactions.

●Screen patients’ medical insurance and payment information validity and verify third-party approvals when necessary.

●Guide patients through the admission process and gather relevant personal information through preadmission interviews.

●Verify patient identification and issue hospital identification band as required.

●Obtains information of emergency room patients through interviewing family members and visiting patient’s assigned room.

●Maintains a safe hospital facility through adherence to our stated professional standards and policies as well as full compliance with local, state and federal laws.

Marymount University, Arlington, VA Nov 2016 – Dec 2018

Biology Lab Assistant

●Organize lab equipment such as test tubes, beakers, flasks, pipetting equipment, and biological materials.

●Wash glassware and lab instruments.

●Media preparation

●Autoclave instruments and cultures.

●Properly dispose of biohazard waste.

●Inventory of lab equipment.

●Perform routine lab and equipment maintenance.

Harris Teeter, Washington, D.C. Jul 2017 – Mar 2018

Fresh Foods Clerk

●Prepare, process, package, and stock products according to Fresh Foods Standards.

●Provide customer service and take desired orders.

●Clean work areas upon closing of store.

●Unload stock, and reload salvage products according to Fresh Foods Standards.

Friendship Public Charter School, Washington, D.C., Jun 2017 – Aug 2017

Administrative Assistant (Summer Internship)

●Performed day to day school administrative functions.

●Prepared and maintained student records and ensure that they were updated on a regular basis.

●Provided secretarial assistance to the principal by relieving him or her of administrative tasks such as composing, typing and editing letters and bulletins.

●Handled school newsletters, memos and agendas and notification systems.

●Manned the reception area and direct visitors and parents to correct school personnel.

●Handled mail distribution, collating, filing, faxing and sorting activities.

●Relayed information to staff and students using a variety of mediums.

●Answered telephone calls and transfer calls to the appropriate recipients.

●Maintained student’s attendance.

●Provided assistance to parents with school registration and admission procedures.

●Supervised classrooms in the event of short absences of teachers.

●Handled and supervised students during break time and events.

Chipotle Mexican, Washington, DC May 2015 – Aug 2016

Crew Member

●Provided friendly quality service to customers and take desired orders that are requested.

●Prepared tortillas with usage of tortilla machine. Prep food and distribute ingredients.

●Assisted with daily cashier duties and supporting franchise with management.

●Maintained cleanliness of store by sweeping, wiping down tables and refilling food and condiment trays.

The World Bank, Washington, DC Jun 2015 – Aug 2015

Administrative Assistant (Summer Internship)

●Printed and filed renewal applications for our non-profits.

●Updated excel spreadsheets and databases.

●Assisted with producing Board Member booklets.

●Researched non-profit organizations online.

●Organized, filed and kept records for department.

●Prepared mailings for outgoing mailings.

●Supported and organized events and team volunteering outings.

Volunteer Experience

●DC Dream Center 2020

●Boulevard Heights Fire Department 2018 – 2020

●Martha’s Table 2015 - 2017

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