Curriculum Vitae
Of
Rinzette Marx
ID Number: 860-***-**** 086 Contact Phone Number: +27-83-877-**** Curriculum
Vitae
Personal
Information
First Names:
Rinzette
Surname:
Marx
ID Number:
860-***-**** 086
Passport Nr:
A.O.R
Gender:
Female
Date of Birth:
02/07/1986
Phone Number:
E-mail Address:
adgpig@r.postjobfree.com
Physical Address:
Ravenswood
Boksburg
1462
Health:
Excellent
Drivers Licenses:
Code 08 - Own car
Languange
Proficiencies:
English, Afrikaans,
( Read, write & Speak )
Working Experience
Company: ChelinoBaby
Scope of work: Retail
Position: National Store Manager
Period: Aug 2018 - Current
Reasons for Leaving: Current
Duties:
• To efficiently manage and control all operational activities of the store, including opening or closing the store, expenses, stock management, shrinkage, general housekeeping and administration.
• To successfully manage in-store execution of all visual merchandising, ensuring that in-store presentation and promotional standards are maintained and that the appearance of the store is in line with the brand image.
• To ensure competent and motivated Employees through effective selection, leadership, management and on-going development in order to build capacity and capability to meet current and future business needs.
• To adequately schedule staff in line with the Group's labour policy and the relevant labour model in order to ensure each department is fully and appropriately staffed.
• To ensure all administrative responsibilities are attended to in an efficient manner, including ensuring weekly time and attendance and Employee records are complete and submitted to OPS.
• To execute customer service initiatives in store and take corrective action that results in a great customer experience and drive customer loyalty.
• To build and maintain sound working relationships with relevant stakeholders
(center managers, suppliers, DC's) to ensure business objectives are achieved and opportunities are maximized.
• To maintain an awareness of customer trends, demographics and needs and monitor the activity of local competitors in order to capitalise on opportunities.
• To drive a high performing business culture that delivers Employee affiliation, customer satisfaction and shareholder value.
ACHIEVEMENTS
• Opened 3 stores (Menlyn, Gateway and Fourways) in 14 months.
• Recruited, trained and developed 27 full time product specialists.
• 1 Store – exceeding budget and generating profit since month one. Page 2 of 5
Curriculum Vitae
Of
Rinzette Marx
ID Number: 860-***-**** 086 Contact Phone Number: +27-83-877-**** Curriculum
Vitae
Personal
Information
First Names:
Rinzette
Surname:
Marx
ID Number:
860-***-**** 086
Passport Nr:
A.O.R
Gender:
Female
Date of Birth:
02/07/1986
Phone Number:
E-mail Address:
adgpig@r.postjobfree.com
Physical Address:
Ravenswood
Boksburg
1462
Health:
Excellent
Drivers Licenses:
Code 08 - Own car
Languange
Proficiencies:
English, Afrikaans,
( Read, write & Speak )
Company: UTI Logistics
Scope of work: Imports
Position: Estimator (Contract)
Period: 1 Sep 2015 – 29 Feb 2016
Reasons for Leaving: 6 Months Contract (Kelly Recruitment) Duties:
o Costing & Estimations
• Handling of oversee customer request by offering cost effective logistical services whiles ensuring maximum profitability for the organisation.
• Preparing import quotes for customers that includes but is not limited to; costing, tariffs exchange rate calculation.
• Tracking and monitor Flights and ETA dates.
• Customer Service focused in achieving set goals and commitments. o Referencing
• Creating off-system shipments on One View (In-house Program)
• Prioritising flash shipments and getting them out as soon as possible Pharama, Automotive, MTN and Core Ireland Shipments Insert o General
• General admin office support
• Handling customer queries.
Company: SKF South Africa (Pty) Limited
Scope of work: Bearing Manufacture
Position: Customer Service Consultant
Period: Jan 2015 – Aug 2015.
Reasons for Leaving: Retrenched (Kelly Recruitment) Duties:
o Daily Customer Order Handling
• Receiving of incoming customer orders.
• Completion of the verification process of customer orders received.
• Populating the order on the system, ensuring accuracy is maintained. Page 3 of 5
Curriculum Vitae
Of
Rinzette Marx
ID Number: 860-***-**** 086 Contact Phone Number: +27-83-877-**** Curriculum
Vitae
Personal
Information
First Names:
Rinzette
Surname:
Marx
ID Number:
860-***-**** 086
Passport Nr:
A.O.R
Gender:
Female
Date of Birth:
02/07/1986
Phone Number:
E-mail Address:
adgpig@r.postjobfree.com
Physical Address:
Ravenswood
Boksburg
1462
Health:
Excellent
Drivers Licenses:
Code 08 - Own car
Languange
Proficiencies:
English, Afrikaans,
( Read, write & Speak )
• Daily communication with both Local and Overseas Planners to expedite deliveries.
• Handling of Customer Queries.
o Back Order Management
• Daily back order management to ensure that customer orders are still on track.
• Expedite customer orders with the shipping team.
• Communicate any potential risks with the customer. o Quotations
• Managing and tracking of all incoming quotations on P&Q (Price and Quote).
• Communicating of lost sales with the planning department on stock availability. o General
• Maintaining and Managing a filing system.
• Customer visits to build and maintain customer satisfaction.
• Monthly on-line bearing courses completed (7) on SKF Portal in order to increase my product knowledge.
Company: Refraline Refractory (Sasol Secunda)
Scope of work: Refractory Engineering
Position: Site Agent / Admin / PA
Period: Apr 2012 – Nov 2013
Reasons for Leaving: Relocated to JHB
Duties:
• Site representative for 250 employees both local and OCN (Overseas Country Nationals).
• Pre-Screening, Medical, Induction and badging of staff and vehicles.
• Complete all related paperwork to obtain above mentioned.
• Deal with permit office and road safety on all Security matters.
• Time sheets for both company and labour broker staff.
• Industrial Relations Representative.
• Interface between Company and SSS (Sasol Sheared Services).
• Drafting of daily and monthly reports. And typing of correspondence. Page 4 of 5
Curriculum Vitae
Of
Rinzette Marx
ID Number: 860-***-**** 086 Contact Phone Number: +27-83-877-**** Curriculum
Vitae
Personal
Information
First Names:
Rinzette
Surname:
Marx
ID Number:
860-***-**** 086
Passport Nr:
A.O.R
Gender:
Female
Date of Birth:
02/07/1986
Phone Number:
E-mail Address:
adgpig@r.postjobfree.com
Physical Address:
Ravenswood
Boksburg
1462
Health:
Excellent
Drivers Licenses:
Code 08 - Own car
Languange
Proficiencies:
English, Afrikaans,
( Read, write & Speak )
References
Company: ChelinoBaby Mr. Pieter
Group Operations Manager +27-12-472-**** (L)
Company: UTI Logistics Ms. Chantal Cordier
Manager +27-11-387-**** (L)
Company: SKF South Africa (Pty) Limited Ms. Lynn du Toit Manager +27-11-821-****(L)
Company: Refraline Refractory (Sasol Secunda) Mr. L Nell Manager +27-82-502-**** (C)
Ms. Marina
HR Department +27-72-316-**** (C)
Education & Qualifications
Institution: C&N Secondary Girls School Oranje Bloemfontein Qualification Obtained: Grade 12 (Matric)
Year Completed: 2004
Achievements: Grade 12
Tertiary Education & Skills
Computer Literacy: Proficient - Word, Excel & Microsoft Office. Systems: COH (Customer Order Handling) - SKF
One View (Internal Program) - UTI
ESF (Internal Program) - UTI
Navision (Internal Program) - UTI
• Outstanding leadership skills with ability to mentor and lead by example.
• Excellent communication skills with the ability to communicate at all levels.
• Strong interpersonal skills, analytical skills and organizational skills.
*ALL CERTIFIED COPIES OF CERTIFICATES WILL BE MADE AVAILABLE UPON REQUEST* Page 5 of 5
Curriculum Vitae
Of
Rinzette Marx
ID Number: 860-***-**** 086 Contact Phone Number: +27-83-877-**** Curriculum
Vitae
Personal
Information
First Names:
Rinzette
Surname:
Marx
ID Number:
860-***-**** 086
Passport Nr:
A.O.R
Gender:
Female
Date of Birth:
02/07/1986
Phone Number:
E-mail Address:
adgpig@r.postjobfree.com
Physical Address:
Ravenswood
Boksburg
1462
Health:
Excellent
Drivers Licenses:
Code 08 - Own car
Languange
Proficiencies:
English, Afrikaans,
( Read, write & Speak )
Additional Information
I am a resilient, detail oriented, result driven individual with strong customer focus and aims to meet the customer requirements.
I am able to express my ideas firmly without becoming aggressive, loud or non-assertive. I am able to spot opportunities others may not see. I focused on getting things done and full of energy to meet challenges, seize opportunities when they arise.
I also have the ability to multi task and prioritise my work load according to levels of importance.