Front Office Assistant

CIRRICULUM VITAE .

NAME : MOHD. ASLAM

F-***/* third floor Shaheen Bagh

Jamia Nagar Okhla New Delhi – 110025

MOB. : +91-901*******

e-mail ID : *****.****@*****.***

Career Objective:

To Leverage my interpersonal skills, to work in a reputed organization which will allow me to apply best of my skills and where I can get ample opportunity’s to further enhance my knowledge on the skills that I posses and also to learn while work.

Summary:

Ability to work efficiently and achieve to set goals.

Leadership abilities and interpersonal skills.

Hard working and ready to accept changes.

Computer Awareness:

Basic of computer. (MS Office, MS Excel, Office Outlook.)

IDS Software.

HMS Software.

Hotel Logix.

Bumblebee

Professional Qualification:

I have done P. G. Diploma in Accommodation Operation and Management From Food Craft Institute Aligarh

Trainings Attended:

Industrial training in Hotel Best Western The Pride, Pune for 06 month, trained in all the major areas. (Front office & House Keeping)

Job Experience :

Worked as Front Office Assistant at Hotel Best Western The Pride, Pune Maharashtra since July. 2009 till Fed. 2010.

Worked in Comfort Inn (By Choice Hotel India Pvt. Ltd) Delhi, Since March. 2010 As a Guest Service Representative till April.2013.

Promoted as Front Office Trainee Supervisor, Since April 2013 till Sep. 2014.

Worked in Hotel Landmark The President Delhi, Since Sep. 2014 As a front office executive till novemver.2015.

Worked in Hotel Treebo Corporate Suites, Noida 62. Since Nov. 2015 As a Front Office executive. Till August 2017.

At Present working with Hotel Krishna Sagar NH-24 Ghaziabad as front office executive.

Job Responsibility

Reporting to Front Office Executive, responsible for handling front desk operations also involved with the reservations.

Responsibility includes following through the expected Arrivals & Departures allotting rooms as per the guest profile, have a check for if any VIPs movement, coordinating with all dep’t. and applying the VIPs’ policy

Checking folio’s of the guest and their supporting, if any BTC /City Ledger or advanced pmt. so for the smooth happening of the departures.

Handling through the guest complaints in accordance with “YES I CAN!” standards & Moto of 100% guest satisfaction.

Taking feedback of guest & agents to ensure proper standard maintenance.

Fluent with Night auditing & making of the MIS Brief & Room rate category wise reports.

Maintaining the store of the department

Professional Qualification:

Exam Passed

Board/Univ.

Year

Division

P.G. Diploma in Accommodation Operation and Management

FCI, Aligarh

2008

Ist

Educational Qualification:

Exam passed

Board/Univ.

Year

Division

B.A (Hons.)

AMU

2006

IInd

Intermediate

U.P. Board

2003

IInd

High School

U.P. Board

2001

IInd

Personal Profile:

Father’s Name: Late Mr. Abrar Hussain.

DOB. : 07.09.1986.

Marital Status: Married.

Nationality: Indian.

Language Known: English, Hindi, Urdu

Strength: Hard Working, Honest, Self- Confidence, Cooperative

DECLARATION

I hereby declare that the above mentioned information are true to the best of my Knowledge and belief.

Place: Delhi

Date: (Mohd. Aslam)

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