Store Manager Sales

Amber H. Brown

***** ****** ***** **** ****, TX *7449 504-***-**** cell

[*************@*****.***]

Objectives

I am seeking to find advancement and growth with a company outside of the retail industry.

Education

St. Mary’s Academy; New Orleans, LA

2001 High School Diploma

General Studies

Skills & Abilities

CLERICAL

I assisted with incoming clients at a shared living house, ensuring they were oriented to the program and assisted them in completing Intake paperwork. I also coached them on maintaining a budget as well as creating documents for their day to day tasks. (ie Medication Logs, Sign In sheets, Appointment Tracking Log.)

MANAGEMENT

I have 10 total years experience of effectively managing and overseeing day to day operations of two successful clothing stores.

SALES

Our customers always received a memorable shopping experience as my team delivered quality customer service. My team maintained all sales goals and as a result, my store achieved the highest sales in my district.

COMMUNICATION

I am very direct and believe the best way to address any issues or obstacle is to face it head on to work toward a solution. By actively listening, I am able to determine the nature of the issue at hand.

LEADERSHIP

I am a natural leader; I coach my team by example and encourage them to do their best.

Experience

STORE MANAGER RUE 21

OCTOBER 2010 – PRESENT

I maintained daily operations of the store while overseeing a staff of 5 managers and 17 sales associates. I handled scheduling for my staff, making bank deposits, reconciling registers as well as ensuring all customers had a pleasant shopping experience. My store held fast to all sales goals with a net of two million dollars in annual sales. I was responsible for interviewing, hiring, and the termination process to ensure my store was properly staffed.

Experience (continued)

STORE MANAGER MAXRAVE

AUGUST 2006- OCTOBER 2010

While maintaining daily operations, I oversaw shift manager and sales associates. Part of my duties was to make sure my store was adequately staffed by hiring new employees and guiding them through the orientation process. As the store manager, I was also responsible for reconciling tills and making bank deposits.

SALES ASSOCIATE-HEAD PHOTO SPECIALIST WALGREENS

FEBRUARY 2002—AUGUST 2005

My daily duties included overseeing the photo lab, operating the computer point of sale system, answering phone inquiries, and responding to customers in a helpful and friendly manner. I was also assigned to oversee the timeliness of the photo development.

REFERENCES

Lynn Holmes Independent Contractor 713-***-****

Leona Hicks Independent Contractor 318-***-****

Ellen Brouillette Office Supervisor 318-***-****

Kimberly Harris Licensed Practical Nurse 504-***-****

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