Engineering Service Representative

CURRICULUM VITAE

FIRST NAME: GREGOIRE

FAMILY NAME: MBACK

Born on: 20th April 1983 at Douala (Cameroon)

Address: 9x,Hudson tower,Eastbay Residence Sucat Alabang, Muntilupa city

Phone: 092********

Email: ***********@*****.**

http://frenchwithgregoire.wordpress.com

SCHOOL BACKGROUND

2008-2009: Studied Telecommunications Engineering in Asia Pacific Institute of Information Technology (APIIT/UCTI), Malaysia.

2003-2006: Physics and Mathematics studies at University of Ngoa Ekele Yaoundé, Cameroon (in French)

2003: BACCALAUREAT in Mathematics and Physics, Cameroon. (3years College) (in French)

1999: BEPC (HIGH SCHOOL CERTIFICATE 4 years) (in French)

WORK EXPERIENCE

2004-2004: Infographic in SCET CAMEROON

2008-2009: French Instructor at UCTI College- President of the Engineering Special Interest Group at UCTI (University College of Technology and Innovation, Kuala Lumpur Malaysia)

2009-2010: French Instructor to foreign students at UCSI of Cheras Kuala Lumpur, Malaysia.

2010-2010: French-Speaking Customer Services Representative in Cyber City Teleservices Clark, Pampanga; Philippines.

2010-2012: Practitioner French Customer Service Representative at IBM Business Services. Eastwood QC (Phil’s)

2012-2013: Quality Analyst Specialist for French-English in IBM UPA Techno hub.

2014-2014: French Case Manager at IBM Business Services

2014-2015: French Health Care Associate at GENPACT

2015-2016: Quality Assurance and Trainer at TCL services.

2016- 2017:French Bilingual Document Production Associate.(Accenture)

2017- now: French Bilingual Customers operation specialist (Shell SBO)

. SKILLS:

Mathematics- Physics- Chemistry

French and English Language

Computing and Digital Enterprise

Goalkeeper in Football Soccer Volleyball

Microsoft Excel, PowerPoint, Microsoft Word

OTHERS ACTIVITIES

French Club Delegate in Asia Pacific University College of Information Technology.

President of Engineering Special Interest Group of UCTI.

LANGUAGES

French and English (first 2 languages)

- Spanish (few)

- Tagalog(basic)

RESUME

Gregoire MBACK Page PAGE \* MERGEFORMAT 1

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