Professional Summary
Skills
Work History
Education
DAKOTA NETO
**** **** *** *., *******, WA 98112 425-***-**** ********@*****.*** Multi-tasking professional well-known for successfully turning problematic customer accounts into ongoing, lucrative contracts. Pursuing an Account Manager or Sales role where hard work and dedication will be highly valued. Account management
Data analysis
Interpersonal skills
Management collaboration
Oral and written communication
Relationship building and management
Sales expertise
Self-motivated
Sales Executive 04/2017 to 11/2019
C.H. Robinson – Bellevue, WA
#1 on sales team of 7 with $100k+ TCNR in 2018 (total cost new revenue) Grew portfolio from $225k > $350k in net revenue from 2018 - 2019 Developed strategic relationships with existing customers while conducting cold and warm calls with prospects Met with existing customers and prospects to discuss business needs and recommend optimal solutions Collaborated with clients to maintain relationships and provide customers with thorough support and guidance Proactively negotiated profitable contracts for all product lines and performed cold-calling to senior leadership to expand territory sales
Managed existing portfolio and potential leads using Microsoft 365 Dynamics Cocktail Server 04/2012 to 04/2017
Red Robin – Bellevue, WA
Built solid rapport with many frequent patrons to cultivate guest loyalty Applied communication and problem-solving skills to resolve customer complaints and promote long-term loyalty
Trained incoming staff on restaurant's practices, culture and procedures to maximize job satisfaction and productivity
Bachelor of Arts: Media & Communication Studies 08/2016 University of Washington - Bothell - Bothell, WA
Member of Golden Key Honour Society
Member of The Society of Collegiate Leadership & Achievement Graduated with 3.4 GPA
Journalist for the "Husky Herald" campus newspaper during 2015 Winter semester Associate of Arts 06/2014
Bellevue College - Bellevue, WA
Coursework in Communications, Journalism, and Social Studies