Front Office Assistant

Emily J. Dashiell

Spartanburg, South Carolina 864-***-**** *****.********@********.***

Master of Healthcare Administration, Colorado State University Global May 2021

Bachelor of Science in Exercise Science, State University of New York at Cortland May 2014

Bachelor of Science in Health Promotion, Coastal Carolina University May 2010

Certified Healthcare Access Associate (CHAA) January 2019

SuperUser for EPIC Systems August 2018

Work Experience

Spartanburg Regional Healthcare System September 2019- Current

Hospital Insurance Billing Specialist

Review and submit Change Healthcare claims for Medicare

Update edits and resubmit corrected or cancelled claims

Create paper claims for EMS Medicaid

Create and submit corrected and cancelled claims for all payors

Spartanburg Regional Healthcare Systems January 2017- September 2019

Patient Access Representative / Admissions

Registered patients in the Emergency Room (ER) through verifying demographic information

Verified Insurances and collect copays for ER visits

Completed charts through Admissions for the whole hospital

Register Trauma patients and document accident information

Gastroenterology Associates September 2015-January 2017

Front Desk Specialist

Verified insurance to determine co-pays and coinsurance

Checked in and checked out patients

Verified patient charts were updated with the appropriate paperwork

Balanced front office funds

Directed patients to other offices or sources for assistance

Ponderosa Steakhouse January 2013-June 2014

Shift Coordinator

Supervised 10-12 employees per shift

Investigated and resolved customer complaints

Monitored food preparation methods, portion sizes and garnish presentation

Compiled and balanced cash receipts for bank deposits

Conducted local marketing campaign to increase sales

Corning Incorporated December 2010-January 2013

Payroll Coordinator II

Analyzed payroll and general ledger data

Analyzed and reconciled general ledger for monthly reports

Evaluated and reviewed timecard entries

Communicated with employees regarding payroll policies

Corning Incorporated

Portfolio Coordinator/Data Steward

Created tracking for data entry for vendors, supply chains, materials and other resources

Compiled, sorted and verified accuracy of data

Detected and corrected errors through conducting audits

Innovated mass updates for efficiency

Communicated with global customers

Volunteer Service

HALTER, Horse Leader

Family Readiness Group, Certified President

HealthyNow, Volunteer

United Way, Assistant to Capital Campaign Director

Fund for Women, Volunteer

March of Dimes, Volunteer

Project Lighthouse, Internship

Coastal Carolina Mentorship, Mentor to Elementary Student

St. Jude’s Philanthropy, Volunteer

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