Hope L. Toliver
New York, NY 10026
***********@*****.***
Summary
Diligent, focused Community Health Worker with ability to develop strong connections within a targeted population to maximize outreach and services. Effective at multi-tasking while maintaining a sharp focus on the end objective, highly capable at interacting with people from all walks of life, including medical professionals and members of the general public.
Professional Skills
Business Office Operations Customer Service Friendly Effective speaker
Planning/Organization Project Management Well organized Highly motivated
Calendar/Time Management Data Entry/Data Base Management Detail oriented Enthusiastic
Work History
Global Employment Solutions (Temp) - New York, NY 11/2011 – 6/2012
Temporary agency that took over Headway Corporate Staffing
Depository Trust & Clearing Corporation (Temp) - New York, NY 7/2010 – 11/2011
Through Headway Corporate Staffing - Headway is a temporary employment agency.
Executive Legal Assistant to Managing Director of General Counsel’s Office
Consistently meet a wide range of administrative support requirements applying extensive background and skills to provide professional, quality office services in a timely manner to clients in a variety of business sectors.
Provide primary administrative support to a managing director on a wide array of high level projects, presentations, reports and other documents
Coordinate business travel arrangements, including the timely preparation and submission of expense statements.
Coordinate and manage the schedule of employee meetings, departmental meetings, and activities. Communicate with DTCC officers, employees and professional business and regulatory contacts
Perform general office tasks, including filing
Provide backup coverage to other administrative assistants on an as needed basis.
Handle calls, email traffic, data entry and internet research
Prepare legal documents and correspondence
Assist with Board of Director Matters and Shareholder Relations
Tri-Line Contracting Corp. - New York, NY 4/2008 – 11/2009
Tri-line is a building contractor performing remodeling, renovation and new construction.
Executive Assistant/Office Manager
As EA to the company President, effectively coordinated schedule to maximize efficiency. Utilized sound judgment and skills to wisely manage time, prioritize tasks, set meetings, screen calls, etc.
Constantly met important time and accuracy standards preparing key business and financial reports.
Saved costs while also ensuring all personal requirements were met making travel arrangements for President/staff.
Improved executive and staff operational capabilities by conducting training sessions on various new programs and office equipment that enhanced productivity and efficiency.
Met marketing objectives by designing/producing informative brochures, forms, flyers and other marketing materials.
Improved employee morale and met desired organizational needs by planning and organizing special company events.
Contributed to achieving financial management goals by assisting with the development of operational and project budgets and tracking expenses.
Diligently documented important management actions and decisions by preparing accurate meeting minutes.
Achieved business requirements for accurate and timely data management by developing and maintaining detailed spreadsheets and databases.
Entrusted to prepare and monitor complex legal contracts such as property acquisitions, health providers, etc.
Education
Liberal Arts
Hostos Community College
Studies in Business Administration
Borough of Manhattan Community College - New York, NY
Computer Skills
Advanced WordPerfect and Microsoft Office Suite: Word, Excel, Access, PowerPoint, Outlook; Windows XP/Office, Vista, MAC, WordPerfect, Lotus Notes, Concur, Internet Smart, Open Systems, Docstar and Network scanning, Dictation, 60 wpm.