Project Coordinator Analyst

JULIANA ROCHA BRANCH

Charlotte, NC

1-980-***-**** ****************@*****.*** www.linkedin.com/in/juliana-rocha-branch PROJECT COORDINATOR

Proven ability to develop relationships and support employees of all levels within an organization. Strives excellently in challenging environment.

Driven Project Coordinator with extensive experience in managing integrated business operations and technical programs that exceed productivity goals. Astute in identifying operational requirements, creating action and implementation plans, and coordinating with cross-functional teams towards business goals. Exceptional interpersonal communication, and public relations skills that creates a progressive development of strong relations with counterparts and clients. Client Relationship Management Supply Chain Team Management/Building Effective Communication Mentoring Training Evaluative Measurements Performance Management Export Conflict Resolution Import Strategic Assessments Strategic & Tactical Program Planning Business Communications Continuous Process Improvement Executive Coaching & Collaboration Risk Reduction & Avoidance Internal Systems & Controls Windows Microsoft Office SAP Business Objects Tableau Server Change Management JMP International Trading Logistics AREA OF EXPERTISE

• Excellent knowledge of training, career and organizational development techniques, policies, and procedures.

• Strong executive presence and an ability to influence in a collaborative environment

• Strong business and financial acumen; exceptional ability to interact effectively cross-functionally with business leaders

• Capacity to build and maintain strong relationships with firm and client personnel and the ability to successfully interact with professionals at all levels

• Ability to cultivate a positive team environment on engagements and contribute to the professional development of team personnel

• Excellent project management skills with ability to prioritize multiple activities simultaneously

• Ability to demonstrate professional oral and written communication

• Problem-solving skills combined with analytical skills and good attention to detail

• Strong capability to lead collaborative activities including internal and external partnerships PROFESSIONAL HISTORY

KUEHNE-NAGEL, INC, Charlotte, NC

North America – Sea Freight Systems and Process Project Coordinator March 2018 – Present

• 3rd level support to the user community of:

o Business Objects

o Tableau Server

o Order Processing System

o Enterprise Solutions Platform

• Identify specific future change requirements for both International Supply Chain systems and processes that drive continuous improvement and increased data quality

• Create manuals, training and guidelines of systems and processes

• Training of regional experts and operational teams

• Administrative setup, test, and implementation of new systems and functionalities.

• Provide solutions consulting to business development and implementation teams in support of onboarding activities

• Communicate with various internal global and regional parties and stakeholders. BDP INTERNATIONAL Charlotte, NC

Import Compliance Analyst October 2017 to March 2018

• Reviewed import shipment documentation from customer’s suppliers to identify and resolve errors and compliance issues prior to Customs entry.

• Maintain and indexes import and export-related files, processing all incoming and outgoing agency-related correspondence and other notices

• Maintained documentation for NAFTA and other free trade programs

• Audited supplier free trade documentation

• Provided support to other departmental personnel, including assistance in various special projects or assignments related to compliance, brokerage, foreign-trade zones or other international trade operations

• Worked directly with the customer and their suppliers to obtain information required for responses to Customs and related to CF28’s, CF29’s and Post Entry Adjustments. KUEHNE-NAGEL, INC, Charlotte, NC

Air Import Analyst September 2016 to October 2017

• Monitor regulatory and legislative changes and maintain import procedures manual. Communicate the changes internally as well as change processes to comply with updated regulations and laws

• Conduct meetings and trainings including preparation and documentation

• Worked closely with other departments to deliver high level of service to customers

• Raised data quality and performance levels in the import and export department.

• Developed a system to analyze invoices that helped the company to issue invoices on time and saved money on overtime

• Reviewed delivery task daily on new computer system to ensure clients receive products on time

• Coordinated all aspects of the arrival (including, but not limited to, billing, rate quotation, approval of vendor invoices, etc.)

METALURGICA SCHIOPPA LTDA, Sao Paulo, Brazil

Foreign Trade Analyst April 2013 to June 2015

• Managed all exports in the foreign trade department, dealing with clients, suppliers, banks, freight forwarders and customs brokerage

• Interacted with different departments such as sales, quality, engineering, finance, and accounting

• Developed export cost studies for international sales department

• Assist international licensing and operations team with export license drafts

• Coordinated door to door transportation, guaranteeing punctual pick-up and delivery as well as for the determination of appropriate plan data

• Developed a tracking system and checklist to maintain boarding processes organized and up to date with audit OTHER RELEVANT PROFESSIONAL HISTORY

THE DOW CHEMICAL CO., Sao Paulo, Brazil

Supply Chain Analyst September 2012 – April 2013

SEMCO EQUIPAMENTOS, LTDA., Sao Paulo, Brazil

Foreign Trade Trainee December 2010 – August 2013

EDUCATION

Fayetteville State University

MBA in International Business (ongoing) Fall 2020

Universidade Metodista de Sao Paulo, Brazil

B.S. in Business Administration and Foreign Trade 2013 CERTIFICATIONS

SAS – Statistics 1: Introduction to ANOVA, Regression and Logistic Regression - 2020 SAS – JMP: ANOVA and Regression -2019

Beginner Google Analytics – 2019

Advanced Google Analytics – 2019

Hazardous Materials by Ground – 2018

Dangerous Goods by Ocean – 2018

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