Manager Officer

Angela Burroughs

Houston, TX *****

********@*****.*** - 281-***-****

I possess strong oral and written communication skills. My case management and training skills, enhances my abilities to assess risks/needs of individual and appropriate referrals.

WORK EXPERIENCE

Case Manager I

Geo Group – May 15, 2017 – Present

Supervise a caseload of 40-50 Residents

Facilitate Cognitive Skills group

Community Supervision Officer II

HCCSCD - May 1991 to December 2016

• Harris County Community Supervision Officer for 25 years; Regular Caseload Supervision, Specialize

Caseloads Programs, and Residential Programs.

• Experience providing intensive supervision for high risks/needs clients

• Expertise providing crisis management and intervention

• Extensive knowledge and experience communicating with CJAD and TDCJ Community Supervision and

Corrections issues.

• Experience conducting risk/needs assessments, strategies of case supervision, and creating individual

supervision plans based on the offenders needs.

• Exceptional organization skills, which is supported by the supervision of approximately 300-316 cases

monthly as SAFPF Coordinator.

• Extensive knowledge therapeutic community organization and operation procedure

• Experience conducting on- site visits of treatment providers to insure proper and accurate service.

• Experience networking for needed community resources

• Experience collaborating with internal and external stakeholders

• Experience writing and implementing policies and procedures

• Certified Anger Management Facilitator

• Certified Moral Reconation Therapy Facilitator (MRT)

• Certified Thinking For A Change Facilitator

• Certified 1st Chance Program Facilitator

• Certified Effective Decision Making Facilitator

• Certified Retail Theft Classes Facilitator

• Staff Trainer for Residential Certification

• Staff Trainer for Heart Savers First Aid

• Experience in Core Correctional Practices

Parole Officer II

Texas Department of Criminal Justice - Houston, TX - June 1990 to May 1991

• Supervise offenders released from the Texas Department of Criminal Justice

• Prepare documents for the State of Texas Parole Board

• Refer clients for needed services

EDUCATION

Bachelors of Social Work in Social Work

Sam Houston State University

1989

Instrumental Music

High School for Performing and Visual Arts

1982

SKILLS

Management, Microsoft Office (10+ years)

CERTIFICATIONS/LICENSE

Trainer

I am a certified trainer .

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