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Sales Manager

Location:
Queens, NY
Posted:
October 05, 2020

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Resume:

Phil Sackoor

**** **** ****** # 5-646-***-****

Astoria, NY 11102 adgoxk@r.postjobfree.com

EXECUTIVE ECOMMERCE PROFESSIONAL

SUMMARY

•Demonstrated account and project management professional with exceptional knowledge of various DTC sales channels, CPG markets, best business practices, and trade regulations.

•Skilled at learning new concepts quickly, working well under pressure, and communicating ideas clearly and effectively in a collaborative environment.

•Extensive computer training, including knowledge of Microsoft Office, Google Suite, Business Objects, Asana, JIRA, Info Desktop, ACT, Goldmine, Kana, Ixtens, ChannelMax, Sage X3, Etail Solutions, Desktop Shipper, Channel Adviser, Seller Cloud, Shipworks, Ship Station, Reply Manager, Appeagle amongst other business software packages.

•Driven, enthusiastic, and dedicated team player with proven ability to successfully lead teams forward.

EMPLOYMENT

August 2019 – March 2020 Ecommerce Manager - Parts Teddy Nissan & Volkswagen

•Launched Amazon store for Nissan and Volkswagen CPG’s with a concentration on parts for the dealership.

•After initial 6 months, grew Amazon DTC via FBM sales to $60K monthly working with only in stock parts.

•Project manager for the transition of TeddyNISSANParts.com to the SimplePart platform.

•Upon launch in December 2019, grew DTC sales on Nissan website to $15K monthly through optimization of SEO and diversifying online merchandising.

•Created and maintained operational daily processes, including customer service, with a high focus on efficiency for the new business unit.

•Configured international expansion with the Amazon Canada and Amazon Mexico marketplaces.

•Negotiate and integrate partners including USPS, FedEx, UPS, APC Logistics Ship Station and ChannelMax.

•Oversaw day to day online merchandising of TeddyVWParts.com and Teddy VW eBay store.

•Responsible for fulfillment of daily orders and inventory of all shipping supplies.

•Business development and account management of new DTC and wholesale Ecommerce clients.

December 2018 – July 2019 Director of Business Development Easy4Pro

•Responsible for business development, sales, and account management of SaaS TMS Solution for freight and parcels.

•Prospecting of new clients with a focus on senior executive contacts via research and various media initiatives.

•Assist with project management to ensure company keeps up with the North American market as well as Europe.

•Research and respond to RFQ’s.

•Contacting prospects via Email and cold calling daily.

•Oversee implementation of new clients on to platform.

July 2018 – November 2018 Director of Business Development Matkal LLC and Keystone West LLC

•Report directly to Managing Director while responsible for purchasing of CPG’s and all day to day aspects for both companies which primarily sold on Amazon via FBA and DTC via FBM.

•Heavy concentration on new vendor development to increase CPG mix.

•Oversaw resolution of all IT issues with licensed software and partner portals.

•Researched and identified pricing issues and resolutions for stagnant inventory

•Responsible daily for the offshore project management team of six and the onsite warehouse staff of 5.

August 2016 – July 2018 Vice President of Purchasing Caprice Electronics Inc. (Linq USA)

•Reported directly to CEO in all aspects of purchasing for fledgling Ecommerce division branded as Linq USA.

•Primarily focused on closeout opportunities, handled business development and purchasing with a wide range of CPG manufacturers and wholesalers on opportunities in categories including home goods, tools and hardware, sports and outdoors, toys, and office supplies.

•Coordinated DTC, bulk shipping, and receiving activities with the Ecommerce Director of Operations.

•Handled pricing and listing optimization for items on Amazon, Walmart, Jet, eBay, Wish, Newegg, and Groupon Goods

•Partook in business development at numerous national trade shows focused on various CPG categories.

•Project Manager for the implementation of Etail Solutions which allowed company to utilize dropship vendors to expand DTC sales.

•Coordination and launching of all dropship suppliers of CPG’s.

•Oversaw all aspects of internal operations and coordinating with various shipping and shipping supply vendors.

August 2015 – August 2016 Executive Vice President Wraith & Co

•Oversaw all aspects of Ecommerce business while reporting to ownership consisting of three partners who created the start-up entity.

•Created and built relationships with CPG vendors and manufacturers including companies such as Funko, Synnex, Southern Hobby, Ingram, Bradley Caldwell, Hal Leonard, Petra, Wynit, Almo, EE Distribution, D&H, UTM Distribution, PetEdge, Omron, and Trisonic.

•Launched Amazon business by primarily focusing on FBA with sales increasing by over 200% monthly.

•Project Manager of the Channel Advisor integration as the primary back-end software for all day to day marketplace activity.

•Handled all pricing negotiations and logistics cost centers.

•Oversaw three buyers who handled business development, product research, initial negotiations, inventory logs, order reconciliation, and shipment preparation to FBA.

•Created work schedules to handle inbound shipments and preparation while growing vendor and SKU count.

•Reviewed all third party software solutions and media programs to assist in the growth of the business.

•Opened up marketplace accounts with Walmart, eBay, Jet, Newegg, Rakuten, Sears, and Groupon Goods.

January 2015 – July 2015 eBay Specialist Gogotech II LLC

•Reported to the Director of Affiliate Sales in regards to all aspects of the company’s 4 eBay stores.

•Ensured all DTC sales activity of CPG’s, primarily electronics, were in compliance with eBay policies.

•Oversaw and created checks and balance system for remote project management team of five members who handled day to day of maintenance as well as large listing projects through Channel Advisor.

•Strategized with Affiliate Team Lead based in India to ensure best Customer Support practices in regard to Emails, incoming calls, and feedback matters.

•Presented business development projects to assigned eBay Account Manager for promotions within stores as well as Daily Deal submissions.

•Coordinated with purchasing department the listing of new brands as well as ensured listings follow all brand imposed MAP and internal pricing policies.

August 2014 – December 2014 Director of Sales Discount Laptop Shop LLC

•Reported to CEO and CMO daily on all aspects of sales for the company.

•Business development including prospecting, creating new sales channels, and processing all RFQ’s.

•Worked closely with CFO on all AP matters as well as quarterly liquidations.

•Coordinated all shipments with COO and Director of Operations in a logistics project management role.

•Coordinated with all divisions to transition towards a true JIT inventory system needed for DTC sales.

•Researched Value Added and third party partner initiatives.

February 2014 – August 2014 Amazon Specialist Gogotech II LLC

•Reported directly to the Director of Amazon Sales in regards to assigned CPG brands including Panasonic, Jabra, Plantronics, Petsafe, and Garmin.

•Increased net profit on brand base by 130% within first 60 days with company via FBA and FBM DTC.

•Coordinated with buyers to ensure all products are listed and to allocate needed FBA inventory.

•Acted as a Project Manager for IT enhancement requests for the division while optimizing third party software tools.

•Created infrastructure which increased product listings from 3K listings in February 2014 to 16k at of the end of June 2014.

•Enhanced schedule and protocol for all shipments to FBA to ensure sufficient stock levels at FBA.

November 2012 – February 2014 Director of Ecommerce Platinum Connections Inc.

•Reported directly to President on all aspects of Ecommerce Marketplace sales of refurbished electronics. .

•Responsible for overseeing eBay business which increased gross DTC sales by 115% in first calendar year.

•Business development and account management of relationships with Amazon, BestBuy, Rakuten (formerly Buy), Newegg, and Sears.

•Oversaw customer service department while implementing policies and handling all escalations.

•Recreated returns department procedures to enhance customer experience, increase efficiency, and standardize reporting of credits and product issues.

•Evaluated, negotiated, and implemented third party software and solutions within sales, marketing, customer service, and operations divisions of company.

•Business development to research new sales channels as well as new CPG categories.

May 2012 – October 2012 Sponsorship Sales Executive IQPC

•Responsible for sponsorship business development for focused events created by IQPC

•Handled full cycles of sales cycle from prospecting to finalizing contracts

•Worked on event categories including automotive, logistics, and financial solutions.

•Traveled as necessary to ensure sponsors were taken care of as well as working on rebooking for the following year’s event.

August 2011 – April 2012 Director of Sales & Marketing A to Z Wireless Solutions

•Reported directly to the Executive Partners on all aspects of company sales and growth.

•Primary day to day contact with Amazon for company’s Featured Merchant Account in Amazon’s Wireless and Electronics CPG categories.

•Responsible for 15% increase in sales in initial 3 months of being assigned to the Amazon account.

•Managed Data Team Analyst team that maintained data integrity, product creation, and market share.

•Created, developed, and managed all aspects of new marketplace and direct Ecommerce DTC channels including Amazon, Overstock, eBay, Sears, Newegg, and eCrater.

•Worked hand in hand with operations, customer service, and purchasing to continue to enhance the company’s brand, services, and product offerings.

•Reviewed and provided advice on all new sales related contractual agreements.

•Created and coordinated all company marketing initiatives.

•Project manager for the creation of company’s Ecommerce and Corporate websites.

•Business development at trade shows to forge new vendor relationships to increase CPG category diversity.

December 2008 - February 2010 Executive Vice President EcoMedia Source LLC

•Minor stakeholder in corporation reporting directly to CEO and Executive Board.

•Increased company CPG sales, primarily PC software, by 30% monthly in 2009.

•Responsible for licensing, pricing negotiations, and primary liaison for all partnered software publishers.

•Business development and account management of all third party and direct Ecommerce DTC sales channels including Amazon, Overstock, Buy, and eBay.

•Created and maintained all of EcoMedia Source’s marketing initiatives.

•Authored and executed all legal agreements, marketing materials, and publications.

October 2006 - May 2008 Director of Ecommerce & New Media TitleMatch Entertainment Group

•Reported directly to President on all phases of Ecommerce with emphasis on revenue, P & L, business development, and sales forecasting.

•Created new company sales benchmark by exceeding $1 million in sales after one year while increasing Ecommerce sales by 35% through focused account management and business development.

•Account Manager for existing Ecommerce client base, including Overstock. TigerDirect, and CompUSA, assisting with daily business matters and CPG merchandising of both online and print catalogs.

•Facilitated and maintained DTC activities through various marketplace channels including Amazon and eBay.

•Initiated and maintained relationships with third party vendors in regards to drop shipping, freight, and supply chain management.

•Assisted Vice President of Business Development with licensing of content from movie studios and software publishers for physical On Demand distribution.

•In a project manager role, coordinated with licensed movie studios and software publishers to ensure all necessary deliverables are provided for internal product setup.

•Worked with non-core related business partners on entertainment product liquidation opportunities.

September 2004 - September 2006 Internet Sales Manager Super D

•Reported directly to Vice President of Sales on division sales numbers, business development, marketing opportunities, and internal enhancements

•Supervised two sales representatives responsible for existing account base and account development on a daily basis.

•Increased division monthly sales from $1.2 million to $2.5 million during tenure.

•Negotiated business rules, terms, and conditions directly with senior management and ownership of existing and forthcoming DTC, marketplace, and wholesale clientele, including all Amazon platforms (US, Canada, UK, France, Germany, and Japan), Overstock, Tower, and a host of medium sized online retailers.

•Project Manager focused on the enhancement of DTC drop ship services to comply with industry standards and surpass the service offerings of competition.

•Account management of existing industry trade partners as well as forming new strategic alliances.

•Conducted business analysis on new clientele during initial integration stages.

•Facilitation of internal processes for Direct to Consumer program including returns procedures, customer service protocol, and AR maintenance.

•Coordinated with purchasing to ensure appropriate product lines are available for customer base.

November 1999 – August 2004 DTC Account Manager / Business Development Alliance Entertainment

•Exclusive Account Manager for assigned DTC account base with annual gross sales exceeding over $45 million in home entertainment CPG’s.

•DTC business development of over $4 million in new sales in 2003.

•Acted as a liaison on behalf of a roster of accounts consisting of Amazon US and Canada, Best Buy, Circuit City, Blockbuster, Musicland, FYE, and various medium to small sized online retailers in regards to internal and external technical and operational issues..

•Distributed and created reports utilizing Microsoft Office applications, Business Objects, and Business Query.

•Created and maintained relationships with various AEC vendors on behalf of DTC clients with goals aimed at enhancing sales for all three parties.

•Distributed pertinent account information of each client to the various internal departments within AEC.

•Assisted with the maintenance and schematics of consignment products distributed on behalf of accounts maintained.

EDUCATION

•Bachelors of Science, Management from the University of Phoenix Online.

•Associate of Arts, Business Administration from Broward Community College



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