Sheldon Marcus Lezama
**** ******* *** ***** ********, NY 11710 516-***-**** ************@*****.***
SUMMARY OF QUALIFICATIONS
High attention to detail with excellent organizational skills
Outstanding customer service with the ability to proactively anticipate and provide solutions to customer needs
Exceptional written and verbal communication
Ability to work in a fast-paced environment and under pressure
Strong interpersonal skills with demonstrated experience in collaboration
Self-motivated, quick learner with high level of energy and enthusiasm
TECHNICAL SKILLS
Software: Microsoft Office (Word, PowerPoint, Excel, Access)
Programming: C++, Java, JavaScript, SQL, VMware vSphere 7
Operating System: Linux command line, Command Line Interface
Other: Cisco routers and switches
EDUCATION
June 2020 Bachelor of Science in Computer Programming and Information Systems
Farmingdale State College, Farmingdale, NY
GPA: 3.1
WORK EXPERIENCE
Oct 2016 – Present Document Coordinator Freedom Mortgage Melville, NY
Use Electronic Document Management System to input appropriate information
Scan and file documents
Order Verification of Employment for borrowers
Collaborate with realty companies
Dec 2013 – Sept 2016 Grocer and Cashier Stop and Shop Supermarket, North Bellmore, NY
Assisted customers scan and checkout their groceries
Handled customer cash and reconciled register at end of shift
Unpacked daily deliveries of sales products and organized back room of store
Feb 2013 – Nov 2013 Corps Member AmeriCorps NCCC, Vinton, IA
Served as Activity Director at Wisconsin Badger Camp, Prairie Du Chien, WI
Built and repaired houses with Habitat for Humanity in Mahoning County, OH
Participated in archeological dig at Jones County Conservation Board in Center Junction, IA
Nov 2010 – Feb 2011 Delivery Driver and Cashier Wing Zone, North Bellmore, NY
Handled cash and credit card transactions
Collected payment of delivered food products
Packed food-related products and drove personal vehicle to deliver orders to customer’s premises
Summer 2008 & 2009 Internship Clerk New York Presbyterian Hospital New York, NY
Compiled, copied, sorted, and filed medical forms and office documents
Operated office machines, such as photocopiers and scanners, facsimile machines, and personal computers
Communicated with employees and other individuals to respond to questions and issues