Ed Darwish
***********@*****.***
LinkedIn: https://www.linkedin.com/in/ed-darwish/
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SENIOR EXECUTIVE WITH SIGNIFICANT EXPERIENCE IN THE AREAS OF: FINANCE, OPERATIONS, CUSTOMER SUCCESS, AND SERVICE DELIVERY
Innovative, analytical executive with demonstrated record of success in senior positions in operations & finance services, IT and business process outsourcing industries. Experienced negotiator, strong communicator and trusted partner to CEO’s, investors and board of directors. Bottom-line focused strategy development and hands-on execution skills. Core Competencies
New Business & Partnership
Development
Product Design Launch
Management
Process & Performance
Improvements
Fintech & Payments
Team Leadership & Mentoring
Contract & Program Management
P&L, Financial Management & Forecasting
Professional Services and Implementations
Motionsoft, Inc. - Rockville, MD 2012 – Current
Executive Vice President, Operations
Motionsoft Inc. is a market leader for cloud-based membership management & billing solutions in the active lifestyle industry.
Oversee company’s operations compliance, project management, support & customer success management. Led and managed various delivery teams with total size of 60+ employees including directors, software developers, business analysts, project managers, and tier 1&2 integrated customer support teams. Key accomplishments:
Responsible for service delivery and account management of company’s premier enterprise solution, serving North America’s top 10 out of 50 Health and Wellness Corporations
Contributed to the company’s growth from $850k in revenue and 7 employees to over $35 million in revenue and 135 employees.
Expanded operations and footprint internationally to include North & Central America and Europe
Integrated the customer support teams to better manage the customers & members client services
Negotiated and implemented an agreed to KPI’s to measure the team’s performance against
Responsible for providing weekly operations update to the entire executive management team.
Streamlined and led the customer success management group supporting 500+ clients resulting into 50% productivity gain and substantial cost savings within the first year.
Managed the enterprise customer base to ensure customer satisfaction and retention Chief Financial Officer 2004 – 2012
Responsibilities and oversight included:
Prepared the company’s monthly, quarterly, and annual financial statements
Established accounting policies and adopted, interpreted and implemented new accounting standards
Provided financial model to support business valuation and multiple private equity raises Ed Darwish
***********@*****.***
LinkedIn: https://www.linkedin.com/in/ed-darwish/
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Participated in and led aspects of due diligence for domestic acquisitions. Successfully led integration of acquired companies into company’s reporting and operating structure. Managed valuations for acquired assets and liabilities, intangible assets, deferred revenue and contingent consideration
Partnered with human resources, legal and tax departments to define processes and resolve issues related areas including executive compensation and equity granting guidelines.
Implemented several financial related systems including accounting system with sales order management, payroll, travel and expense management, share-based compensation, e-commerce gateways and web-based banking systems
Managed treasury and all banking related activities
Supervised accounting staff of 6
Financial systems and integration with production and e-commerce systems
Compliance with SSAE16/SOC 2 with regards to controls over financial & operational reporting
Corporate income tax provision and corporate income tax filing AINS, Inc. 1996 - 2004
Vice President of Finance and Operations
Managed operations of 3 divisions with gross revenues of $14 million
Managed and executed weekly meetings with the following departments to discuss challenges and agree on go forward action plan as per the Company’s plans & mission
o Human Resources
o Accounting & Finance
o Project Management
o Professional Services
o Customer Success & Support
o Sales & Marketing
o Product & IT
Managed financial budgeting, treasury, and cash flow processes of all divisions.
Developed, implemented, and executed accounting policies, procedures, and controls for all divisions.
Maintained accounting for federal governments contracts. Administer contracts and subcontracts
Reviewed contract proposals and crafted budget proposals.
Developed, implemented, and executed corporate operations guidelines and processes. Education
State University of New York
Bachelor of Science Degree in Accounting
Personal Information
Nationality: U.S, Citizen
Residence Location: Maryland, USA
Languages: English (fluent)