Business Analyst

Usman Muzammal

443-***-**** ***@****.***

WORK EXPERIENCE

VisionX Technologies New York, NY

Agile Business Analyst Oct 2019-Jul 2020

Initiated and led the company into an Agile Transformation to become an organization practicing the SAFe Framework

Coached scrum masters to lead and direct scrum ceremonies and managing backlog

Created the initial structure for team structure to be used in an Agile environment

Successfully implemented Azure DevOps across the organization and trained employees to transition over to the new software

Analyzed data and metrics to provide breakdowns for management to view team progress and product roadmaps.

Newwave Technologies- Center of Medicaid and Medicare Services (CMS) Contract Windsor Mill, MD

Agile Business Analyst Jan 2019-Oct 2019

Assisted in the elicitation and authoring of requirements (i.e. Business Requirements, User Requirements, Functional Requirements, Non-Functional Requirements, User Stories, etc.).

Aided in the development and documentation of system process diagrams and screen mockups.

Assisted in the authoring and execution of test cases and test scripts to validate the software’s quality and ensure adherence to the business requirements.

Assisted in the facilitating of meetings with Center of Medicare and Medicaid Services (CMS) stakeholders to elicit and develop business requirements, system process diagrams, user stories, and test cases.

Led daily standups with teams from two platforms including Salesforce and Comprehensive Primary Care Plus.

Assisted in the creation of Release schedules and plans to plan out development sprints and client demos.

Viela Bio, Inc. Gaithersburg, MD

Application Analyst May 2018-Jan 2019

Served as an Agile Project Manager on several Biotech software implementation projects to ensure an effective implementation

Acted as subject matter expert on Veeva Systems and provided support to all internal clients on other software

Administered the company's SharePoint Online and Office 365 network

Developed test scripts for software testing before it moves forward from the sandbox phase

Maryland National Capital Park and Planning Commission Riverdale, MD

Business Analyst May 2015- May 2018

Aided in gathering requirements for an Inventory Management system to be implemented throughout Prince George’s county community centers and facilities.

Created user stories and requirements to complete tasks associated with the implementation of the system

Aided the development of an SQL database to create records of IT assets by linking it to the intended Inventory System

Delivered presentations to program directors throughout the internship regarding updates and answer any queries

PROJECTS

Veeva Quality Docs Implementation – Project Manager

Managed a team of six individuals to successfully implement a Regulatory management system to improve company efficiency and FDA compliance

Devised a communication strategy for the team and analyzed system modifications requested by users to be delivered to the vendor

Gathered requirements from users to be delivered to the Vendor and implemented in a timely manner

Used Scrum and Agile to lead the team to a successful implementation by implementing Scrum principles

EDUCATION

University of Maryland, Baltimore County Baltimore, MD

Bachelor of Arts in Business Technology Administration GPA: 3.6 May 2018

Relevant Coursework:

Computer Networking, Project Management in Information Systems, Java Programming, Decision Support Systems, Database Design, Advanced Business Applications, Information Systems of Management, Applied Statistics for Business and Economics

TECHNICAL SKILLS AND CERTIFICATIONS

Certifications SAFe Certified Scrum Master 4.5

Software JIRA, Azure DevOps, SharePoint, Project, Visio, Excel, Kanban Flow, Veeva Systems, Axshare

Programming JAVA, MySQL

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