Store Manager Mechanical

SUMMARY

SKILLS

EXPERIENCE

Yesse Cruzsotelo

(C) 650-***-**** *******@*****.*** Sunnyvale, CA 94087 Skilled automotive repair professional with a solid history of success working on both domestic and import vehicles. Competent in locating problems and performing timely, accurate repairs. Offering 10+ years in the field and a hardworking, reliable nature. Consistently follows through with all orders and instructions. Works well in a team setting. Experienced Facility Technician with proven ability to work independently and maintain high levels of productivity. Alignment experience

Repair documentation

Wheel rotation and balancing

Brake servicing

Vehicle inspections

Safety understanding

Excellent driving record

Lifting up to 100 lbs

OSHA regulatory compliance

Customer service experience

English/Spanish fluency

High school diploma

Valid CA driver license

Good verbal/written communication skills

Strong communication skills

Solid communication skills

Flexible work schedule

Expertise in most vehicles

Journeyman, Putnam Chevrolet, June 2017-Current

Burlingame, CA

Observed strict safety measures when working with equipment and chemicals to minimize accidents.

Performed maintenance inspections, tune-ups, oil changes and other key services. Performed troubleshooting and diagnostic procedures to locate the source of malfunctions. Assigned work to team members and inspected all work for quality and compliance. Completed simple and advanced repairs according to specifications for systems such as brakes, exhaust and electrical.

Communicated advanced mechanical information to non-mechanical people in easy-to- understand terms.

Performed customer work and warranty repairs in compliance with manufacturer standards. Performed routine and reparative maintenance for company freight and trucks. Detected combustible gas and refrigerant leaks using special instruments. Conducted inspections and tests to verify safety and compliance with emissions limits. Trained and guided employees on correct methods for performing different repairs and maintenance services.

Tracked mechanical and repair problems and discussed solutions with shop leadership. Troubleshoot faults and devised successful solutions in a self-directed manner. Used processes including gas tungsten arc, gas metal arc, flux-cored arc, plasma arc, shielded metal arc, resistance welding, and submerged arc welding. Verified that machine setups conformed to specs.

Assisted with clerical duties and documented daily work. Automotive Technician, Mercedes-Benz, May 2018-January 2019 Belmont, CA

Optimized functionality of automotive equipment and systems with skilled tuning of settings. Calibrated repaired systems to meet performance specifications outlined by manufacturers. Rebuilt components and systems to correct faults and achieve desired performance levels. Adjusted, repaired or replaced defective automotive parts. Tested electronic components and computer controls with specialized devices. Tested vehicles to assess individual components and systems. Evaluated vehicle schematics to assess required parts and order accordingly. Examined all critical vehicle systems and parts to determine appropriate repairs and costs. Used diagnostics and troubleshooting tools to identify failures and equipment issues. Performed testing and troubleshooting of A/C systems. Performed computerized alignments of diverse vehicles. Removed old oil, replace filters and added correct amount of new oil. Reviewed brakes and assessed whether pads needed replacement, discs should be turned or other service requirements.

Assessed tread depth and discussed safety levels with customers. Completed standard inspections to assess wear and damage to vehicles. Conducted test drives before and after repair services. Helped customers achieve even wear on tires with timely rotation and balancing. Checked vehicle mileage and determined necessary maintenance, including belts, fluids flushing or gasket replacements.

Automotive Technician, Land Rover Redwood City, June 2016-June 2017 Redwood City, CA

Completed simple and advanced repairs according to specifications for systems such as brakes, exhaust and electrical.

Communicated advanced mechanical information to non-mechanical people in easy-to- understand terms.

Troubleshoot faults and devised successful solutions in a self-directed manner. Performed customer work and warranty repairs in compliance with manufacturer standards. Learned all aspects of Engine, [A/C] and suspension to complete first-rate repairs. Conducted inspections and tests to verify safety and compliance with emissions limits. Tracked mechanical and repair problems and discussed solutions with shop leadership. Performed routine and reparative maintenance for company freight and trucks. Detected combustible gas and refrigerant leaks using special instruments. EDUCATION AND TRAINING

CERTIFICATIONS

Evaluated, repaired and aligned vehicle suspensions. Performed minor maintenance services, including gasket replacements, coolant flushes and tune-ups.

Pursued frequent opportunities to further enhance maintenance and repair skills. Removed, replaced, balanced and rotated new or used tires. Store Manager/shop Manager, Precision Tune Auto Care, March 2015-May 2016 Redwood City, CA

Taught junior employees how to meet operational and sales goals with proactive strategies. Maintained inventory accuracy by accurately counting stock-on-hand and reconciling discrepancies.

Reviewed sales reports to enhance sales performance and improve inventory management accuracy.

Connected with customers daily to understand needs, provide assistance and collect feedback to optimize operations.

Maintained detailed and accurate accounting records by overseeing documentation of sales, purchases and requisitions.

Auto Technician, Big O Tires, February 2013-March 2015 Redwood City, CA

Tracked mechanical and repair problems and discussed solutions with shop leadership. Detected combustible gas and refrigerant leaks using special instruments. Performed routine and reparative maintenance for company freight and trucks. Performed maintenance inspections, tune-ups, oil changes and other key services. Automotive Technician, Skips Tire And Auto, July 2010-February 2013 Los Altos, CA

Checked vehicle for leaks and topped off fluids.

Maintained record accuracy by using work order reporting system. Planned work and determined appropriate tools and equipment. Completed advanced services, including coolant flushing. Evaluated brake systems and installed or repaired parts such as pads and drums for optimal performance.

Changed and rotated tires for customers to ensure safety and maximize customer service rankings.

Performed tire rotations, mounts and balancing on all types of vehicles. Certificate

Automotive-Technology, WyoTech - Fremont, Fremont CA December 2010 ASE Refrigerant Recovery and Recycling #845636

Mercedes-Benz Certified

Land Rover Certified

Ford Electrical Diagnosis and Repair #34S14T1

Ford Certified

Chevy, Cadillac, Buick Certified

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