Scrum Master

Scrum Master

Alanna Washington, CSM, CSPO, SHRM-CP

Phone: 312-***-****

Email: *********@*****.***

Location: Chicago, IL

Summary of Qualifications

Excellent in Servant Leadership and Interpersonal Skills for Scrum Maturity to a team’s self-organization

Accomplished, committed and creative Scrum Master with more than 5 years of success delivering IT projects ‘on time and within budget’ through improved productivity. Resulting in increasing velocity, removing impediments and focus on continued improvements providing higher quality products. Broad experience leading and innovating in both private sector and “boutique” firm environments, client facing and client management experience. Communicate effectively with all levels of management. Certified Scrum Master. Professional skills include:

Agile Values & Principles

Conflict Resolution

Self-Motivated

Excellent Communication

Performance Management

Organizational Development

Team Coaching & Mentoring

Cross-Functional Teams

Team Empowerment

Scope & Resource Management

Stakeholder Engagement

Information Systems Support

Scrum/Kanban Framework

Orientation and On-boarding

Risk Management

Consumer Advocacy

Servant Leadership

Training and Development

EDUCATION

Certified Scrum Master, Scrum Alliance

Certified Scrum Product Owner, Scrum Alliance

SHRM-Certified Professional, Society of Human Resources Management

Master of Arts in Training and Development, Roosevelt University, graduate

Bachelor of Arts, Art History and Afro-American Studies, University of Wisconsin-Madison, graduate

CAREER EXPERIENCE

MansaTek, Dallas, TX (50% Remote)

Senior Scrum Master

2019 – Present

-Equipped a cross-functional Scrum Team of developers within an organization that never saw a team evolve from “Following the rules” to “Self-organizing and shaping the rules” to Scrum maturity.

-Successfully guided the Scrum teams to increase sprint velocity by 30% while developing estimation models for software and IT infrastructure projects.

-Responsible for facilitating scrum events for multiple cross functional teams (sprint planning, daily scrum, sprint review, and retrospective) at regular cadence and ensuring full engagement.

-Built an acquisition road map that worked closely with Developers and Product Owners to clearly define the Definition of Ready (DOR) & Definition of Done (DOD) for the team’s scale at large.

-Work with product owners to refine the backlog and plan sprints.

-Ensured teams adhere to Scrum processes in support of product owner and development team.

VIG Acquisitions, Texarkana, Texas (75% Remote)

Senior Scrum Master

2017 – 2019

-Successfully facilitated the technical development of an in-house software for a Real Estate Investment group of $30.6M.

-Mentored Product Owners to clearly define project scope and objectives.

-Assisted the team in the early identification of impediments & faster resolutions.

-Usage of Agile tools like JIRA & Confluence to track team progress and delivery performance.

-Facilitated crucial team conversations aiding in conflict resolution and empowering delivery teams.

Versailles Investment Group, Arlington, TX

Scrum Master

2014 – 2017

-Responsible for working with Agile Coaches to develop and deliver a comprehensive Scrum training program.

-Strong technical leadership and relationship building to create, reinforce, motivate and guide development team.

-Coordinated with engineers/clients to optimize site & software performance and manage defects/change requests.

-Worked with teams to develop a new way of tracking improvement areas during retrospectives and facilitated the team in implementing these Kaizens on an organizational level.

-Guided project deliverables and coached the completion projects for distributed teams across geographical location and time zones.

Freight Exchange of North America, Chicago, IL

Corporate Trainer

2011 – 2013

-Facilitated introduction to Agile transformation to Scrum within the organization with support of leadership and onboarded an Agile delivery team to deliver Scrum training to development team and staff.

-Established, delivered and managed the content for weekly new hire orientation, including in-person and online sessions via WebEx.

-Provided coaching to operations staff to ensure effective internal and external communication.

-Managed budgets ($30K) associated with the training and development.

Northwestern University, Chicago, IL

HR Administrator

2008 – 2011

-Created engagement and succession planning while recruiting advanced student populations resulting in a 28% student retention rate.

-Collaborated with HR Director to implement critical consulting processes, procedures, and initiatives to improve University’s employee relations function.

-Managed all benefits and as the main point-of-contact for over 400 employees; benefits included time-off (PTO, bereavement, short-term and long-term leave) and group insurance policies.

-Reviewed applications conducted pre-screening interviews and background checks; made selection recommendations.

Contact this candidate