JOEZETTE MADRIZ
*********@*****.*** cell 408-***-**** www.linkedin.com/in/joezettemadriz/
AREAS OF EXPERTISE
Executive Support - Confidential Document Management - Office & HR Administration - Meeting Coordination Event Planning - Office Expansions/Relocations - Process Improvement - Domestic/International Travel Project Management - Marketing Event Support
PROFESSIONAL EXPERIENCE
Executive Assistant/Office Manager
August 2017 to October 2020 Litmus, San Mateo CA
● Executive Assistant to CEO, calendar management and travel
● Expense reports for multiple executives and office administration
● Trusted with highly confidential and sensitive information
● Planned board meetings and executive off-sites
● Managed employee lunch program & snack pantry
● Planned office socials, volunteer projects and virtual events
● Supported People Ops with new hire orientation & scheduled interviews
● Collaborated on strategic plan to return to office Manager, HR & Office Administration
March 2008 to August 2017 FreeWheel, Global, SaaS Company, subsidiary of Comcast, San Francisco CA HR & Office Administration
May 2013 – August 2017
● Supported SVP, Global Human Resources & HR Business Partners
● Developed a culture program to support engagement
● Partnered with the HR team to promote benefits, perks and wellness programs
● Liaison to employees with general human resource and questions
● Collaborated with TA, CIT, and Finance on cross-department initiatives
● Managed office coordinator and established workflow process documents Executive Assistant/Office Manager
March 2008 – May 2013
Supported Co-CEOs/Co-Founders
● Complex calendaring including monthly employee trainings & all-company global webinars
● Arranged domestic/international travel and managed logistics of travel-related activities
● Expense reports for multiple executives and office administration
● Trusted with highly confidential and sensitive information
● Maintained org charts, shared files and off-site document storage
● Managed facilities, vendor relationships and service contracts
● Coordinated multi-location events, such as team building & milestone celebrations
● Project managed multiple office relocations, California and New York
● Supported CIT, Finance & Marketing initiatives
● Developed and maintained office snacks & office community amenities Production Manager
October 2005 to April 2007 First Franklin Financial Corporation a subsidiary of Merrill Lynch, Fresno CA
● Supported Regional Vice President with branch operations
● Supported Vice President of Sales with administration tasks
● Developed branch work-flow systems to exceed client service level agreement
● Coordinated quarterly team building, client appreciation events, and product education seminars
● Presented production status reports during all-company calls and webinars
● Maintained local web content & layout to promote current product and program changes
● Collectively increased market share and amount of active producing clients
● Managed charitable projects and events within the community
● Collaborated marketing campaigns for webcasting, direct-mail & telemarketing
● Analyzed key metric asset quality reports and investor audits EDUCATION
California State University of Fresno, 2001 Bachelor of Science Business Administration, Entrepreneurship Option
TECHNICAL SKILLS & PLATFORMS
Proficient in Microsoft Office & G Suite, SAP Concur, Okta, Expensify, Box, ADP, TriNet, Bamboo HR, Slack, Zoom and Sales Force