Employee Relations Resources Manager

Sandra A. Wilkinson

**** ***** **** ** 404-***-****

Atlanta, GA 30339 **************@*****.***

DIRECTOR OF HUMAN RESOURCES

SHRM certified human resources professional (SHRM-CP) with a twenty year track record of hands-on experience in HR operations in a non-union environment. Knowledge of labor laws, benefit administration, training and development and compliance. Demonstrated ability to work effectively with all levels of employees. Proven ability to diffuse highly charged situations. KNOWLEDGE AREAS

*Compensation / Bonus Programs *Recruiting, Screening & Hiring

*Benefits Administration *HRIS– ADP Software

*Labor Laws *Conflict Resolution

*Implementation of Training Programs *DOL appeals

PROFESSIONAL EXPERIENCE

Peachtree Orthopedics, P.C. – Atlanta, GA

Large Multi-Specialty Orthopedic Practice with 500 employees, eight practice locations, two surgery centers, physical therapy and MRI.

Director of Human Resources, May 2014 – August 2020 Summary: Direct and manage the Human Resources Department with responsibilities to include executing and overseeing all HR functions. Work as a strategic business partner alongside owners, C-Level and Department Heads in driving organizational initiatives and strategies. Specific Job Duties and Accomplishments:

• Evolved staff from one direct report / HR Coordinator, to two direct reports / HR Generalist and Talent Acquisition Coordinator.

• Implemented systems and processes which resulted in the successful resolution and reduction of organization liability.

• Collaborated with broker and Benefits Committee to streamline benefits, decrease costs to company and restructure benefits plans.

• Successfully implemented online benefits enrollment, electronic personnel files, managed companywide job analysis to update and streamline job descriptions.

• Provide guidance and consultation to Department Heads to identify strategies to meet short and long term business needs.

• Successfully implemented annual focal performance evaluations, manage the timeline to include departmental budgets, self-evaluation, one on one evaluations to processing increases.

• Oversee administration of additional benefit and/or compliance programs such as EAP, FMLA, COBRA, Worker’s Comp reporting, OSHA 300A and mandatory labor law postings in accordance with Federal and State Laws. Page Two

Sandra A. Wilkinson

• Manage annual Employee Engagement Survey to include rollout, analyzing results, and creating action plans for all departments.

• Successfully initiated application for AJC Top 150 Workplaces in 2018 and 2019. Eye Consultants of Atlanta, P.C. – Atlanta, GA

Large Multi-Specialty Ophthalmology Practice with 225 employees, eleven practice locations including an ambulatory surgery center and a Lasik center. Human Resources Manager, January 2000 – May 2014

Summary: Individually manage human resources department. Respond to physician and employee questions on HR matters, provide counseling to employees, and conduct investigations as needed to resolve employee relations or legal issues. Individually process payroll for all exempt and non-exempt employees. Manage time and attendance software. Specific Job Duties:

• Develop standardized protocol for employment opportunity advertisements and placements.

• Conduct all pre-employment screenings including references, criminal history background checks and drug screenings.

• Maintain knowledge and compliance to hiring and termination guidelines for litigation protection.

• Maintain and update master file of job descriptions in accordance with regulations imposed by American Disabilities Act.

• Maintain and update record of employee benefits eligibility and enrollment.

• Maintain and update individual personnel files for transactions relating to hiring dates, promotion dates, transfers, performance reviews, disciplinary actions and terminations.

• Coordinate evaluation of all employee benefits with assigned brokers.

• Maintain and update employee personnel manuals and communicate changes in policies to all staff members.

• Conduct wage and benefit surveys within labor market to determine competitive rates.

• Organize new employee orientation and continuing education programs.

• Coordinate employee appreciation and holiday events. EDUCATION AND PROFESSIONAL CREDENTIALS

Georgia Southern University – Statesboro, GA

Attended for three years (Major – psychology)

Society for Human Resources Management (SHRM)

Certified Professional in Human Resources, 2005

SHRM-CP, 2015

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