Information Security Analyst
Resume:
Annapurna Adapa
****.*****@*****.***
Over 8 years of core experience in Information Technology, as Business/Functional Analyst and Testing consultant, I was involved in SDLC, End-to-end system processes, Requirement definition, Design, Test and deployment of multiple Oracle ERP applications, SailPoint Identity Management Systems and Healthcare applications.
Certified Scrum Master from Scrum Alliance
Conducted requirements gathering sessions to understand the business need and expectations.
Expert in requirements prioritization based on value proposition, suggested workarounds and functional solutions
Effectively Coordinated with IT and Business teams on Technical Feasibility of solutions
Participated in developing tasks and objectives for the project plan and cutover plans
Interacted closely with End users to understand the current system pain points and documented for future enhancements
Experience in test planning, strategy and executing all phases of Unit testing, System Integration, Functional, Regression Testing.
Prepared test scripts for unit, SIT (end-to-end), UAT, performance tests and regression test scripts for process changes and monthly/Quarterly changes migrated in waves to ensure unchanged functions are not impacted
Experience in Data staging for testing the custom objects and standard functions
Experience in documenting user manuals, Standard Operating Procedure (SOP)
Participated in building Testing objects for Center of Excellence (COE) group
Experience in Agile Scrum methodologies, preparing user stories, Spring planning, Daily Standups, Develop Proof of Concepts and demonstrations, Sprint Ceremony etc.
Used SQL Developer, TOAD and Query Analyzer in performing SQL queries
Ability to interact and collaborate with developers and product analysts regarding testing status and maintain detailed QA documentation
Worked closely with development team in defect resolution (mainly customer related production issues)
Expertise in Problem solving and Bug Tracking Reports using Bug tracking Tools, HP ALM, JIRA
Experience in the life cycle of Software Engineering-Requirements Analysis, Design, Development and Documentation
Positive attitude, Self-motivated, quick learner and team player with excellent communication skills
Solid grasp of general access management and information security concepts, including the Principal of Least Privilege, access appropriate to role, and segregation of duties
Robust data analytics experience using tools such as Excel, SQL Server, MS Access, etc.
Disciplined alignment to established information security policies and user access operating procedures and adaptive where guidance is not present
Ability to translate technical system access and security concepts into business-friendly language
Excellent communication and process oriented, structured and high team spirit
Adapts quickly to any project environment and contributes to the project/organization success
Versatile team player coupled with excellent interpersonal skills WORK EXPERIENCE
Accenture Federal Services (Contractor)
Chantily, VA
Funtional Analyst / QC December 2019- Present
Provided business analysis and assist testing efforts on Microsoft-based software written in ASP.NET, C#
Support Operations and Maintenance services for a Federal Health Care Client.
Perform functional analysis and triage the Operations tickets and maintenance tasks appropriately
Responsible for the timely resolutions of the Ops tickets and closing the tickets
Create defects/enhancements and effectively co-ordinate with Dev team/ DB team/ CM team from issue assignment, release activities and closure.
Worked on the creation of Deliverables for various applications monthly, quarterly, and annual in various environments.
Worked with reporting tools like Datamart, Tableau and Splunk Dashboards for analyzing issues.
Held monthly Service Board meetings with the Bureau POC’s, various vendors and OIT
Provide testing support for adhoc /planned upgrades and monthly maintenance nights
Held defect triage and issue resolution meeting with the end users
Attend huddle calls and user calls to give daily updates
Performed all types of testing in multiple scenarios such as 508 Compliance, UAT, Smoke Testing, Integration Testing, Regression Testing, and End to End Testing.
Tracked IT testing issues of the whole project resulting from test execution and categorized according to severity of the problem.
Created the documentation periodic Deliverables creation process.
Created System Understanding documents for various products and updated it when the functionality changed.
Used JIRA as a work management and defect management Tool. Hilton Corporate
Mclean, VA
Business Analyst August 2017- August 2019
Support the discovery, creation, and implementation of 50+ Job roles that were ingested into SailPoint. This RBAC effort considered 100+ different applications that effected hundreds of users, across multiple different teams within the organization.
Determined the requirements needed to update a major enterprise resource planning tool that ultimately would allow for a more seamless job role access update process.
Led the maintenance of job role access changes and multiple SharePoint Sites.
Prepared user stories for automation of RBAC (Role Based access control) for SailPoint IDM system which are integrated with SharePoint.
Coordinate all Scrum Ceremonies including Sprint Planning, Daily Standups, Sprint retrospectives, and Release Planning
Documented the SharePoint approval workflow processes.
Implemented and maintained the SharePoint workflow processes for multiple applications.
Reviewed and prioritized user stories from the backlog
Documented functional specifications for the custom solutions
Demonstrated custom objects to IT and Business stakeholders and documented their feedback
Created defects for the test failures and actively followed up technical team to resolve the defects
Prepared test scripts using and reviewed with Business owners
Supported de-centralized access administration process through collaborating with different system owners.
Add, modify, and remove user access for over hundred business applications
Provide ongoing management and resolution of queued access requests, access issues and other access- related tasks using Service Now.
Provide guidance to developers and input to stakeholders on ITIL best practices.
Mentor and train others on user add/change/delete processes specific to new and existing systems
Document and maintain access administration standard operating procedures (SOP)
Provide resolution and root cause analysis of user access issues reported by supported users
Generate user access reports for supported applications for leadership consumption on access related issues and status.
Conducted regular access reviews and provided reports to auditors Office Depot
Boca Raton, FL
Business Analyst November 2013- March 2017
Effectively coordinated with the business teams in understanding the new functionality requirements
Prepared Release content documents for the new system features, and build the new process flow diagrams using MS Visio
Conducted conference room pilot workshops with Business and IT teams and demonstrated additional features added in Oracle EBS R12.1.3 version
Prepared functional configuration documents for the changes needed in pre & post upgrade stages
Performed GAP analysis for the new Business requirements and documented in BR030 templates
Prepared Functional specification documents for the Technical Objects retrofit
Generated Pre and Post upgrade reports and performed reconciliations
Worked with the business teams for the documentation reviews and approvals
Involved in preparing the Test Strategy and Test plans.
Defined data inputs for the Functional Test cases and the Test scenarios for the pre/post upgrade phases of Oracle PO and AP modules
Reports execution from Datawarehouse and analyze/reconcile with Oracle sub-ledger data
Reviewed system integration and regression test results
Participated in Executed end to end Testing, SIT and assisted with the UAT. Generated Reports for the pre and post-upgrade tasks for PO and AP modules
Exposure to Hadoop in Point of Sale retail transactions data analysis, segmental reporting (slice & dice)
Attended Oracle R12 new functionality demos from Oracle
HP ALM was used for logging Defects, Analysis and tracking
Documented Requirements, analysis, functional specs, and configurations as per the company standards Leviton
New York NY
Functional Analyst and Tester February 2012- October 2013
Performed Requirement gathering, feasibility study with system functionalities and identify gaps
Prepared functional designs for the system gaps in the MD050 documentation templates
Prepared future state Business process flows using MS Visio
Conducted review meetings for the documentation approvals
Provided project detailed tasks to the PMO and updated the status on progress during daily and weekly meetings
Interacted closely with Business end users and provided training on new enhancements
Prepared TE25 document for the test cases related to the enhancements
Review TE25 with Finance lead and business for the accuracy and approval
Execute Unit Testing for the enhancements listed in TE25
Log defects in Quality Control for the bugs identified during unit testing
Summarize test results and update Finance lead.
Participate in Internal trainings on Oracle Financials modules (AR, AP, PO)
Testing of business scenarios after patching
Executed Test scripts as part of System Integration Testing
Executed Test scripts as part of User Acceptance Testing
Monitored defect status in QC and performed re-testing of the failed test scripts when ready for testing EDUCATION
Osmania University Hyderabad, India
B.A. Graduation: May 1995
M.A. Graduation: May 1997
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