CHRISTINA STINSON
Saint Petersburg, FL *****
*****************@*****.***
Willing to relocate: Anywhere
Authorized to work in the US for any employer
Telemarketing Representative
NuView Marketing - Clearwater, FL
January 2020 to Present
Provide customer service to several states to supply quality rates of energy supply. Customer Sales Representative
Virtual Role - Clearwater, FL
August 2020 to October 2020
Customer service sales consumer sales and debit and credit transactions Shift Manager (full-time)
KFC KBP Foods - Lakeland, FL
September 2015 to October 2018
Train all new employees for their positions and customer service. Maintain inventory, production and sales track sheets. Opening and closing store to company policy and store procedure. Shift Manager/Key Holder
Krystals Company - Lakeland, FL
August 2013 to January 2017
Opening and closing procedures of the store; customer service; and train all new hires for each job position. Guest/Party Attendant
Gatti Town Clearwater - Clearwater, FL
October 2011 to December 2012
Massage Therapy Certification in Massage Therapy
Cortiva Institute-Florida - Pinellas Park, FL
WORK EXPERIENCE
EDUCATION
January 2011 to December 2011
High school diploma in Music/Science/Foreign Language Boca Ciega High School - Gulfport, FL
August 2007 to June 2008
• Call Center
• Customer Service
• Telemarketing
• Cold Calling
• Microsoft Word
• Sales Management
• Inventory
• Microsoft Access
• Customer Service (10+ years)
• Food Safety Experience (10+ years)
• Shift Management (3 years)
• Food Production Experience (10+ years)
• Multilingual
• Food Preparation
• Microsoft Office
• Mechanical Knowledge
• Negotiation
• Upselling
• Time Management
• Inside Sales
• Microsoft Powerpoint
• Delivery Driver Experience
• Pricing
• Outbound Sales
• Marketing
• Trigger Point Therapy
• POS
• Management
• Merchandising
• Account Management
• Outside Sales
• English
Massage Therapist certificatio
SKILLS
CERTIFICATIONS AND LICENSES
December 2011
Warehouse Associate — Proficient
March 2020
Assesses the tendencies that are important for success in warehouse roles. Full results: Proficient
Call Center Customer Service — Proficient
June 2020
Applying customer service skills in a call center setting. Full results: Proficient
Outside Sales — Proficient
April 2020
Actively listening and responding appropriately; performing common sales calculations. Full results: Proficient
Delivery Driver — Familiar
April 2020
Interpreting instructions, reading maps, and solving problems. Full results: Familiar
Work Style: Reliability — Expert
April 2020
Tendency to be dependable and come to work.
Full results: Expert
Work Motivation — Familiar
May 2020
Level of motivation and discipline applied toward work Full results: Familiar
Dental Receptionist Skills — Expert
July 2020
Managing practitioner schedules and maintaining accurate patient records. Full results: Expert
Customer Focus & Orientation — Highly Proficient
July 2020
Responding to customer situations with sensitivity. Full results: Highly Proficient
Night Auditor (Hotel) — Highly Proficient
ASSESSMENTS
June 2020
Selecting hotel rooms based on verbal requests and identifying errors in hotel data. Full results: Highly Proficient
Customer Service — Proficient
July 2020
Identifying and resolving common customer issues.
Full results: Proficient
Following Directions — Proficient
May 2020
Following multi-step instructions.
Full results: Proficient
Inside Sales — Highly Proficient
July 2020
Understanding and responding appropriately in sales scenarios, and performing common sales calculations. Full results: Highly Proficient
Sales Skills — Proficient
July 2020
Influencing and negotiating with customers.
Full results: Proficient
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.